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Customer Reviews of Midway Chevrolet

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205 reviews
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  • misleading pricing

    1 out of 5 starsby nealish on 10/04/2018

    found a 02 thunderbird for $18,500. when I tried to trade in my car the price went to $19,843.00,I asked why and was told that $348 was for paint protection( on a 16 yr. old car) and dealer doc. fees were $995.00.( most dealers chg. $3-400) they also tried to charge me Az. sales tax (8%) instead of the 3% tax in my state, I said that was wrong and the manager said that he was right. I didn't think that they were being fair, so I was told to send pics. of my car as I live out of state and he would give them to his sales mgr. to try for a better deal. I called many times and received no call back. I called again about an hour ago and was told that the car was being sold as we spoke. Misleading advertising and (non permissible content removed)
  • Sales

    5 out of 5 starsby Sales on 09/12/2018

    I would like to say that buying with Midway Chevy and my salesman in particular Juan Valdez was the most enjoyable experience I have ever had when purchasing a vehicle (which has many). He was kind, considerate and easy to deal with. I have had so many pushy salesmen in my life that the thought of purchasing a vehicle used to be very unpleasant. Juan has changed my opinion of auto salespeople. He is a great asset to Midway Chevy. Also, my financial salesman Steve Garcia was the same exact way. He too wasn't pushy and very pleasant to work with. Both gentlemen are an asset to your business. Thank you for such a pleasant experience. I hope the service dept. will be the same when the time comes for service as it is a very long drive (I live on San Tan Valley) and traveled quite a ways to purchase my vehicle and the same will be for the service. All in all a very pleasant experience.
  • collision repair

    5 out of 5 starsby CraigA on 09/12/2018

    Midway kept us well informed of the progress and the workmanship was excellent.
  • Great communication and helpfulness.

    5 out of 5 starsby JasmineB on 09/12/2018

    I traded in my broken down car for a great price and bought a 2018 Chevy Spark as a first time new car buyer. Midway worked with me on financing and we ultimately came to a great deal! Unfortunately the car stalled shortly after leaving the lot but Midway worked with me through the whole process. They gave me a temporary dealer vehicle and took care of the Spark. I just want to express how amazing the communication has been! A call a day with updates on the Spark until it was fixed, they answered my questions and if they didn't have an answer, they found one and called back. They also gave me additional coverage for no cost and partially lowered my overall payment to help make things right even though the Spark was out of service for some time. I really appreciate everything the Midway team has done for me, and I will definitely be coming back in a few years for a new car!
  • Thank you Marnie

    5 out of 5 starsby Thanks on 09/10/2018

    I came out of work at 5 pm, started driving and immediately had a flat tire. I was able to drive to midway Chevy and Marnie went above and beyond to assist me. My tire was not in stock, however Marnie was able to get it the next day. She even got me an Uber to go home. Thank you Marnie
  • Great Experience

    5 out of 5 starsby mallar_m on 08/22/2018
    updated 08/31/2018

    All the folks at Midway Chevrolet were very helpful and professional. Special thanks to Jordan, Bob, and Jay for getting me a great deal on a new 2019 vehicle. Throughout the process they were informative without all the pressure. After deciding on the vehicle I wanted, working out the final price was easy. Definitely a great experience and would recommend Midway.
  • Awesome buying experience

    5 out of 5 starsby Steve on 08/16/2018
    updated 08/21/2018

    The Midway Chevrolet Internet sales team is outstanding! This was the best buying experience I have ever had from any dealership. I have numerous vehicles in 63 years. Not one of other dealerships that I have ever dealt with could come close to the Midway Team.
  • Amazing dealership

    5 out of 5 starsby 5star- on 07/13/2018

    What an amazing dealership. From Bill to Hector to Travis and Alex in the financial office our experience was wonderful. This dealership made it a very quick process. Thank you so much. The Barton’s
  • Great Service

    5 out of 5 starsby Gary-Germroth on 07/10/2018

    Service was great as expected
  • Amazing

    5 out of 5 starsby glc46camero on 06/14/2018

    We we're greeted by an exceptional sales manager, and a wonderful young salesman, Jose Reynoso. He was so very professional, extremely knowledgeable and so very kind and friendly. He walked with us and showed us exactly what we were looking for. It was a wonderful experience. Thank you
  • C7 Repair

    5 out of 5 starsby Stingray2017 on 06/10/2018

    Jobwas completed on time and the work was done well.
  • Great car buying experience!

    5 out of 5 starsby Mcclouded on 06/06/2018

    This is the second car Ive bought from Midway Chevrolet and both times have been the best car buying experience Ive ever had. They did what they said they would. Gave me a great deal.
  • Quentin

    5 out of 5 starsby zr2ddgm on 05/07/2018
    updated 05/17/2018

    Everything went well. I had a GM friends & family number so it was a cookie cutter transaction.
  • Great service experience

    5 out of 5 starsby Wayneh7974 on 05/11/2018

    Prompt attention when I arrived. Comfortable waiting area. Routine oil change performed quickly.
  • Great job

    5 out of 5 starsby MichelleHall on 05/09/2018

    We made an appointment with Justin in Fleet Sales for 9AM Saturday. Our purchase was complete and we were driving out with our new car at 12:10 and 45 minutes of that was waiting for the car to be washed and gassed. The only negative point was we were told that the car came with the capacity for XM radio and it in fact did not, but we will adjust.
  • Midway Chevy

    5 out of 5 starsby Happy7980 on 05/02/2018

    All personnel at Midway were very nice and made me very comfortable through the whole process
  • 2018 Black Colorado

    5 out of 5 starsby Adamaz2000 on 04/11/2018

    Had a great sales experience that was not time consuming
  • Customer service

    5 out of 5 starsby Biyuyo1981 on 04/11/2018

    Great customer service and they answered all of my questions. The energy of the place was awesome. I had a great experience buying my truck.
  • Great Customer Service

    5 out of 5 starsby breeves65 on 02/04/2018

    The Service Tech, was great. He called just to let me know about how long it was going to take and then called back with in the time frame to let me know my car was ready to go.
  • First time customer becomes loyal customer

    5 out of 5 starsby rhiggs86 on 01/25/2018

    Purchased a 2018 Chevrolet Equinox; Extremely pleased with my sales person (Quinton). No pressure sales tactic felt in the purchasing process; eager to listen to my needs and wants for a new vehicle. Regrettably, I've already needed to head to Service in attempt of avoiding a collision I struck a large curb and damaged my left front wheel and tire. Carlos in Parts and Blake in Service went above and beyond to replace the tire and repair the vehicle in a timely and professional fashion. Very happy I made a decision to go to Midway
  • One of the Best vehicle buying experiences that my wife and I ever had!

    5 out of 5 starsby DNBlodgett on 01/15/2018

    Buying our new vehicle at Midway Chevrolet is one of the best experiences my wife and I have ever had. Hector our Sales Consultant listened and showed us the the vehicles we were interested in and expertly went over all the options available. Russell in Financing made sure we had all our questions answered, plus finding the best lender, interest rates and protection available for this new vehicle. Diane The Director of customer relations followed up to make sure all questions were answered and make sure we had the best experience possible. The Professionalism and Team Work of everyone involved was truly appreciated.

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