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Customer Reviews of AutoNation Chrysler Dodge Jeep Ram North Phoenix

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314 reviews
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  • Jeep Summit

    5 out of 5 starsby Schalke04 on 04/01/2023

    Mike Franklin did an extraordinary job in the service department and sales general manager Peter Pasiakos answered ALL my messages. And I had a lot.
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!

      by Lily Veronica on 04/05/2023

  • REPAIR ON VEHICLE

    1 out of 5 starsby CARLHOTING on 03/31/2023

    There was no comunication from the rep, would not return phone calls. Took two weeks for simple repair that should have only taken one ore two days. And the vehicle still has problems.
    • Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 630-2825 to discuss what we can do to help.

      by Andrew Newton on 04/03/2023

  • oil change

    5 out of 5 starsby gladiator on 03/29/2023

    Oil change was completed in the time it was promised.
    • Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Tirth Trivedi on 04/01/2023

  • Work was done in a timely manner while I waited.

    5 out of 5 starsby Deborah on 03/21/2023

    I was just in for routine maintenance.
    • Hi Deborah, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

      by Noel Guber on 03/25/2023

  • First Visit

    5 out of 5 starsby Roger S on 03/20/2023

    Very good customer experience and a timely repair.
    • Hi Roger, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

      by Aria Scott on 03/23/2023

  • Brought my jeep in for service

    5 out of 5 starsby Anoel830 on 03/16/2023

    So my Jeep had a recall on it made appt brought it in and was treated very good I felt like I wasn’t just another customer.
    • Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

      by Abbott Carter on 03/18/2023

  • service advisor Markus Gains

    5 out of 5 starsby Dennis b on 03/15/2023

    pleasant, efficient, on time. good visit for an oil change. will be back again
    • Hi Dennis, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

      by Nia Sterling on 03/17/2023

  • No title

    5 out of 5 starsby David Osburn on 03/13/2023

    My experience was excellent. Nicholas Thomas provided superior service. He was courteous, professional and very competent.
    • We are pleased to hear you had such a positive experience with us, David! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Piper Yost on 03/16/2023

  • Jeep

    5 out of 5 starsby Leah Hill on 03/07/2023

    Fixed all my recalls.
    • Hello Leah, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

      by Pete Morris on 03/11/2023

  • Owner

    1 out of 5 starsby Ginkheart on 03/07/2023

    It was the worst tec. We have had there nothing got done on the truck and they had it over a week. Cost over 500 for a rental so they cld park r truck on the lot for a week and we waited three weeks for the appt.
    • Hi , thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2825 to discuss what we can do to help.

      by Gabi Porter on 03/09/2023

  • Great Job!

    5 out of 5 starsby Ryan111 on 03/04/2023

    Max and the service techs did a great job with my Jeep repair!
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

      by Nancy Gorge on 03/09/2023

  • Recall Service

    5 out of 5 starsby DJ_King on 03/04/2023

    Always quick to schedule and complete service.
    • Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Nancy Gorge on 03/09/2023

  • Vehicle Protection Plan working well for me

    5 out of 5 starsby Zachary on 02/27/2023

    All of my customer concerns have been approved and taken care of so far
    • Hi Zachary, your wonderful feedback and rating mean a lot to us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Savy Robinson on 03/03/2023

  • Great Service

    5 out of 5 starsby Satisfied on 02/25/2023

    The service was great and they informed me on services that will be needed in the future. Service did not take that long. As a courtesy they also washed my truck. Highly recommend Auto Nation Ram.
    • Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Nancy Gorge on 03/02/2023

  • Waranty work leaking front seal

    5 out of 5 starsby Tom McC on 02/23/2023

    I made an appointment took my truck in. They found the problem, fix it. Called me to pick up. Very happy with the work.
    • Hi Tom, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Nancy Gorge on 02/26/2023

  • Purchased 2 Vehicles

    5 out of 5 starsby Ken C on 02/22/2023

    All areas of this organization were a pleasure to deal with and showed true professionalism. They knew their products well and were equipped to answer your questions without hesitation. Great experience.
    • Hello Ken, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

      by Harrick Newman on 02/24/2023

  • Nicholas Thomas is amazing

    5 out of 5 starsby Floyd Brown on 02/21/2023

    Just bought 4 new tires for my Ram 1500 from AutoNation Chrysler Dodge Jeep Ram Fiat of North Phoenix. Nicholas Thomas proved me with amazing service and care! Highly recommended AutoNation for your next service needed.
    • Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Sandy Clearwater on 02/24/2023

  • Recall

    5 out of 5 starsby Jillybean on 02/17/2023

    Quick and friendly service on my catalytic converter recall.
    • Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

      by Harrick Newman on 02/23/2023

  • Consistently excellent service

    5 out of 5 starsby WyoPete on 02/17/2023

    AutoNation continues to provide excellent service at a fair price. Normally I go in for oil/tire rotations. This appointment was for a recall. My service rep, Jordan Palm verified that they had the part and personally handed to the tech. Job was completed as promised.
    • Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

      by Rose Schmidt on 02/20/2023

  • Satisfied

    5 out of 5 starsby YvonneGowans on 02/13/2023

    The young man was very professional and courteous. He explained in detail what was going to be done and also offered a commentary car wash.
    • Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Naomi Stone on 02/15/2023

  • Carl was great!

    5 out of 5 starsby Aquino23 on 02/09/2023

    Carl went above and beyond to make sure everything went smoothly after experiencing some technical mishaps.
    • Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

      by Noel Guber on 02/11/2023


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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi