Skip to main content
Today 8:00 AM - 8:00 PM

Customer Reviews of Liberty GMC

Review type:

Overall rating

4.0
4 out of 5 stars

(16 reviews)


Customer recommendations:

Yes (12)|No (4)

Liberty GMC

5 out of 5 starsby Sierra 1500 on 03/31/2025

Great experience! Mario, Alberto and Josh are a great team. They were honest, professional and know their product well.
  • Thank you for your wonderful review! We truly appreciate you taking the time to share your great experience with Mario, Alberto, and Josh at Liberty GMC. Our team strives to provide honest and professional service, so it’s fantastic to hear that you felt well taken care of. We look forward to assisting you again in the future! Best, Chris Scott, General Manager

    by Liberty GMC on 04/01/2025

Have feedback for this dealer?
The following reviews are more than two years old. They are not included in the overall rating.
286 reviews
Sort by:

  • Great dealership!!

    5 out of 5 starsby polarbr67 on 01/17/2018

    Jeff French was awesome. Made us feel comfortable and did not pressure us into a decision.
    • Thank you for your great feedback! We try to create a comfortable and pressure-free environment for each and every customer. We're glad Jeff and our staff were able to take care of you. Congratulations and enjoy your new car! If you have any further needs, please come back to see us. Happy driving! Sincerely, The Liberty GMC Team

      by dealerreply on 01/31/2018

  • Excellent family dealership

    5 out of 5 starsby Canyon2018 on 01/15/2018

    Unlike some dealerships, we were met by Matt with a friendly, none pressuring manner. He spent time talking with us to see what vehicle would best suit our needs. We were able to trade our motorhome and car for a new truck and received a check for the balance. Each department was superb and made our transaction very pleasant, giving us great confidence in our deal. We have had tons of follow-up, after the sale. Love that this dealership is family owned..
    • Thank you for sharing this great feedback with us. We're glad to hear Matt and our staff were able to assist you in finding the best car to fit your needs. We are extremely happy that you left satisfied and we do appreciate your business. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, The Liberty GMC Team

      by dealerreply on 01/31/2018

  • Great sales experience

    5 out of 5 starsby jharrisct on 01/12/2018

    I recently bought a new car and worked with Ryan Shippy. He is straightforward, worked hard and did an awesome job to get a great deal for me. I will gladly recommend him to anyone looking to buy a car.
    • Thank you for this excellent feedback! We're excited to hear that Ryan was able to work out a very good deal for you! He is an asset and we appreciate all he does. Thank you for your recommendations and we hope you enjoy your new car! Sincerely, The Liberty GMC Team

      by dealerreply on 01/31/2018

  • Gmc

    5 out of 5 starsby Shtnpar on 01/12/2018

    Tha Acadia I purchased at Liberty was a great decision. I started out looking at the Terrains and after driving both it was hands down the Acadia that was the vehicle for me. So far it's been great.
    • We're happy to hear you are continuing to enjoy your new Acadia! Thank you so much for giving us the opportunity to earn your business. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, The Liberty GMC Team

      by dealerreply on 01/31/2018

  • Great to work with!

    5 out of 5 starsby kmlinster on 01/09/2018

    This dealership was great to work with! We worked with Mitch and he was great! No pressure to buy and made things really easy!!
  • New car purchase

    5 out of 5 starsby Harris41 on 01/07/2018

    Traded our terrain in for a 2018 terrain. Ryan shipper our rep. Did a great job
  • Best Car Buying Experience Ever

    5 out of 5 starsby Candeecanes23 on 01/07/2018

    To most, it isn’t surprising when car dealers give you the run around and waste a whole days worth of time playing the manipulation game. Today was the first time ever that I can actually say I enjoyed purchasing a new vehicle! Ryan Shippy is knowledgeable, kind, understanding and patient. I will be returning to Liberty GMC from now on to purchase future vehicles from Ryan! Outstanding service!
  • Worst experience ever

    1 out of 5 starsby mommabear8 on 01/04/2018

    I purchased a 1 year old Yukon Denali with low mileage from Liberty GMC about 3 years ago. The purchasing experience wasn’t bad overall however the vehicle they sold me was a complete lemon. In the last 3 years I’ve replaced the battery 3 times, a cable to the battery, the entire navigation/audio system and the transmission. This Christmas while traveling across country the transmission went out again less than a year from the last time it went out! We were stranded in Oklahoma for two days while a dealership there took their time to tell us that the transmission was shot again. We have spent thousands of dollars fixing and replacing things in this vehicle so we decided to trade the money pit in on a new vehicle with a warranty. Then when trying to cancel the gap insurance on our old vehicle I called every week for the past month leaving messages for a call back and no one would return my call. I finally called again today and once I started complaining they transferred me to an actual person and not a voicemail and the call took all of 5 minutes to get the paperwork I needed. Unbelievable.. I wouldn’t recommend using this dealership if you want any kind of customer service and want to actually rely on the vehicle you purchase.
  • Good Buying Experience

    5 out of 5 starsby nitoen1 on 12/31/2017

    The personal were very friendly making our buying experience enjoyable. The process went without any problems. We were given a high blue book value for our trade in. When we left the dealership we felt that we received a fair and honest deal. Our salesman Jeff French made buying a new truck a reason why we will come back for our next car.
    • Thank you for taking the time to share your experience with us! The goal of the Liberty GMC team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs you may have. Enjoy your new truck! Best, Liberty GMC Team

      by dealerreply on 01/03/2018

  • GMC 2500 HD DuraMax

    5 out of 5 starsby DMAXLover on 12/28/2017

    I have had Liberty perform service on my Sierra HD six times and have always been satisfied. In the past I have not used a dealer for preventative maintanance. Liberty GMC has not given me a reason to take it anywhere else. Proffesional and done quick.
    • Thanks for this feedback! It is important for us that our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to contact us or stop by. Best Regards, Liberty GMC Team

      by dealerreply on 01/02/2018

  • Happy Customer

    5 out of 5 starsby nitoen1 on 12/26/2017

    The personal were very friendly making our buying experience enjoyable. The process went without any problems. We were given a high blue book value for our trade in. When we left the dealership we felt that we received a fair and honest deal
  • Replacement Key

    5 out of 5 starsby jerry251 on 12/17/2017
    updated 12/26/2017

    Fantastic dealership.Great personal all around they make you feel at home here,quality repairs,fast service and great waiting area.
  • Kolton Vadnal

    5 out of 5 starsby Jerry251 on 12/12/2017

    Fantastic sales rep,he went over what our expectations of a salesman should be,he gave 100% in making sure we were happy with our purchase of a 2018 Serria 2500 HD pickup,We would highly recommend everyone looking for a reliable sales personal to look Kolton up.
  • 2 Nissan Armadas purchased

    5 out of 5 starsby Fran_benavidez on 12/11/2017

    Ryan Shippy is the Best we have purchased 2 Nissan Armadas from him, he is honest & very fair, he is like family too us, we will continue to send all our family & friends to him, Thyx Ryan
  • Ryan Shippy

    5 out of 5 starsby teamthiggy on 12/07/2017

    If you’re looking for a noble car salesman who is willing to give you a stress and hassle free experience Ryan Shippy of liberty GMC in Peoria is your guy!! Buying this last vehicle was by far the smoothest car buying venture I’ve had. Ryan helped me fit into a vehicle that fit my needs without pushing me into something that was over my desired price range. I was extremely pleased with his performance and would without a doubt recommend him to anyone looking to purchase at liberty GMC.
  • Great experience!

    5 out of 5 starsby Catdog14 on 11/27/2017

    Ryan Shippy was a great person to work with. Would highly recommend him, no pressure and honest !
  • trade in and new car purchase

    5 out of 5 starsby david83driver on 11/19/2017

    This is the 4th vehicle I have bought from Liberty GMC. The experience was outstanding (not a word ofter used with car purchasing ). Ryas was a fountain of knowledge with respect to all of the vehicles features-especially the safety features and also information on the sales/lease options. The rest of the staff was also friendly and accommodating.
  • Excellent service

    5 out of 5 starsby cowgirllas on 11/19/2017

    We're thrilled with Mitch, he was great. Easy car buying experience.
  • So good I bought from Florida!

    5 out of 5 starsby FloridaDenali on 11/10/2017

    Ed Savage, is the man! So friendly and so professional, buying a new car can sometimes a pain but not with Ed he found me the truck I wanted (2018 GMC Denali black with cab lights)right and got the best deal I could find from across the country! Thanks Ed and thanks liberty GMC.
  • Thanks Ryan Shippy

    5 out of 5 starsby PETERBAZ on 10/31/2017

    Thanks very much Ryan Shippy for quickly and easily helping us get the Chevy Silverado on Oct 27th 2017. Always a pleasure dealing with Liberty Dealerships.
  • Ryan Shippy

    5 out of 5 starsby Mikky123 on 10/31/2017

    What a breath of fresh air to walk into a dealership and not be pressured, hounded or pushed into something i dont want! Ryan Shippy Made my car buying experince so easy, and he knew everything about my Terrian. He had an answer for every question I threw his way. I will never go to another salesman and will be sending my family and friends his way from here on. Thank you Mr. Shippy!
About our dealership

Liberty GMC, a family-owned and operated business since 1996. We are dedicated to prioritizing customer satisfaction and ensuring that all customer needs are effectively met. Proud sponsor of Phoenix Children's Hospital 3 consecutive years in a row and counting!

What sets us apart
Proud Sponsor of Phoenix Children's Hospital
Dealer of the Year
6x's in a row Top Rated CarFax Dealer
Amenities
  • Complimentary Loaner Cars
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Express Service
Languages Spoken (2)
  • English
  • Spanish