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Customer Reviews of AutoNation Chevrolet Arrowhead

Review type:

Overall rating

4.3
4.31 out of 5 stars

(62 reviews)


Customer recommendations:

Yes (52)|No (10)

New Truck

5 out of 5 starsby Robert Chambers on 06/04/2025

Recently purchased my New Trail Boss from AutoNation. My sales Rep Nwaill was very courteous and professional. It was a seamless and easy transaction. Will definitely go back when I am in the market again
  • Robert, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

    by Presley Palmer on 07/07/2025

  • Hi Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet Arrowhead! If you ever need help, just give us a call. Happy motoring!

    by Ivory Park on 07/07/2025

Have feedback for this dealer?
The following reviews are more than two years old. They are not included in the overall rating.
192 reviews
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  • Service Department

    1 out of 5 starsby Gfroggy on 01/31/2023

    Had to bring car back a few times because they weren't prepared with proper parts.
    • Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (623) 428-8851. We'd appreciate the chance to make your experience a positive one.

      by Noel Guber on 02/02/2023

  • New vehicle purchase

    5 out of 5 starsby Rickie B on 01/26/2023

    We had a good experience with this dealership. One salesman to deal with and got along very well with him. No arm twisting or pressure to buy. No games to play.
    • Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

      by Sue Tilly on 01/29/2023

  • Z06 oil change

    5 out of 5 starsby MIKEYMIKE on 01/26/2023

    Great and fast service. Steven Rice took gear care of me
    • Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Sue Tilly on 01/29/2023

  • Chevy Avalanche Recall Service

    4 out of 5 starsby RayVann on 01/25/2023

    Overall experience was very good. Appointment was easy to set up, I arrived on time, dropped off the truck and received a courtesy ride home. Received texts on status and signed up for a return ride. Picked up at the house and my truck was ready when I arrived; no upselling... Truck was clean and looked good...there have been no issues with it.
    • Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you for the review!

      by Nyla Silvester on 01/27/2023

  • Truck owner

    5 out of 5 starsby Dodgers blue on 01/24/2023

    This is My second vehicle I purchased from this location. I would recommend to anyone looking for a vehicle to visit AutoNation Chevrolet. From sales to financing they were very helpful and knowledgeable.
    • Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Autonation Chevrolet Arrowhead. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

      by Nyla Silvester on 01/27/2023

  • Oil Change

    5 out of 5 starsby Raul Trevino on 01/19/2023

    Michael was very helpful. Let me know what other services I can get. I originally was Scheduled for the 18th, but the scheduler put me down for the 25th, and Michael was able to squeeze me in.
    • Hello Raul, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

      by Kate Bake on 01/22/2023

  • 2022 Chevy Colorado P/U

    5 out of 5 starsby Tom Cain on 01/19/2023

    I was very familiar with the Colorado. A friend has a 16 Colorado, I have put thousands of miles on, including pulling a 21' trailor. I Love the Colorado. I am currently the owner of 4 Chevy P/Us. Have a 65 El Camino Pro/Street Blower, Show Truck, a 91 S10 P/U gutted, ground up build I did all the work on, 383 stroker, Art Car built 350 turbo, Pro built 8 1/2, 10 bolt. Have also a 02 S10 ext. cab. I am a Chevy gear head. My entire experience w/Auto Nation was the best buying experience I have ever had, nee, or used. My sales assoc. Was: Simon Williams. He was outstanding, very professional, knew everything about my truck. I was already familiar with truck, he confirmed a lot of questions. Auto Nations entire crew did an outstanding job, start, to finish. They had the perfect truck, to meet my needs, as I plan on investing in a 19' to 21' trailor this Spring, traveling entire U.S. this Summer. I had been using Auto Nation Service for many years prior, allways a VERY pleasant experience. To whom it may concern, the day b4 I was @ Sands Chevy. Way over priced, $3800.00 in dealer mark up, I didn't want. Would of had to spend $1500.00 outside dealer to get $40,000.00 truck ready to tow a trailor. I have had 3 VERY BAD EXPERIENCES with Sands, will NEVER step foot on there property. I HIGHLY RECOMEND Auto Nation, & HIGHLY RECOMEND SIMON WILLIAMS. A top notch experience, start to finish. Keep up the great work. Have been a CHEVY owner for 54 years, have professionally been a mechanic. Have restored Chevy's, built many, many hot motors. LOVE CHEVY !! God Bless all who read this. Sincerely, Tom Cain, a VERY happy customer !!
    • Hello Tom, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Autonation Chevrolet Arrowhead. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care! Drive safe, and we'll see you on the road.

      by Tammy Reed on 01/22/2023

  • Arrowhead Chevrolet AutoNation

    5 out of 5 starsby DanielE on 01/15/2023

    Fast, competent, complete service on my 2019 Toyota. I highly recommend them.
    • Hi Daniele, thank you for taking the time to share your feedback with us. We appreciate your recommendation of Autonation Chevrolet Arrowhead and we hope to be of service again in the future.

      by Gabi Porter on 01/19/2023

  • 2023 Chevrolet Equinox

    5 out of 5 starsby JPZakaZeke on 01/11/2023

    This was an excellent experience throughout the entire process of purchasing our new vehicle. We dealt with Shannon Langford and she responded to every question and detail in a professional manner.
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

      by Nia Sterling on 01/14/2023

  • New tires!

    5 out of 5 starsby Carmen Spidle on 01/11/2023

    AutoNation Chevy Arrowhead was very accommodating. They were able to put new tires on my vehicle the same day I called. Thank you Scott Stapley and Steven Rice for all your help! It was much appreciated!
    • Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet Arrowhead! Drive safe, and we'll see you on the road.

      by Nia Sterling on 01/14/2023

  • Fast & Friendly

    5 out of 5 starsby Smith123 on 01/06/2023

    Such nice people with great communication.
    • Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

      by Sandy Clearwater on 01/12/2023

  • Silverado 2500 Service

    5 out of 5 starsby Blue Steel on 01/06/2023

    Fantastic again. Steven Rice is awesome to deal with. He’s very knowledgeable and customer service oriented. Truck was done on time.
    • Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Sasha Sullivan on 01/08/2023

  • G

    5 out of 5 starsby Gaby Medrano on 01/05/2023

    Outstanding work and communication!
    • Hi Gaby, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Sue Tilly on 01/08/2023

  • Steven

    5 out of 5 starsby Frank lee on 01/04/2023

    Service representative. He was very helpful curious and prompt. I would highly recommend him and the co.to use for your vehicles.
    • Thanks so much for the warm recommendation of the team here at Autonation Chevrolet Arrowhead. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

      by Sue Tilly on 01/08/2023

  • Good deal

    4 out of 5 starsby Happier on 01/03/2023

    Got what I determined a good deal through extensive research that I did before I purchased this 2021 Jeep for my college bound daughter. This was a 2021 with only 4k miles on it and super clean, like new actually. They were a few thousand dollars less than anyone else that I could find. Relatively easy process for buying a car.
    • Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Rose Schmidt on 01/06/2023

  • Derric

    5 out of 5 starsby bmac@az on 12/31/2022

    He was our sales representative and he sold the 5 start rating. He was knowledgeable, transparent and provided a good experience
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

      by Aria Scott on 01/06/2023

  • Block Heater Repair

    5 out of 5 starsby Jonathan on 12/29/2022

    I brought my truck in for a safety recall to replace the block heater. John De Pozzo was very helpful and attentive to my needs and kept me well informed of the delays he encountered in receiving the correct parts. He also made sure the tech flushed the coolant system to ensure there were no air pockets after the repair. Thanks for having a good service writer on your staff.
    • Hi Jonathan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

      by Aria Scott on 01/06/2023

  • How long should an oil & filter change take?

    4 out of 5 starsby Zeppelinfan on 12/29/2022

    Steve was great, but it took 2.5 hours or about 1.5 hours too long. It was also too expensive...just short of $75 with a $25 discount.
    • Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (623) 428-8851 to discuss what we can do to help.

      by Sue Tilly on 12/31/2022

  • I got my Truck !!

    4 out of 5 starsby Michelle on 12/23/2022

    Sales Performance was great, I got the truck I wanted and out the door. Only 1 Finance person so we had to wait some time and was told that there was more than 1 person, but that was not the case. Overall, I am very happy with my truck.
    • Michelle, we appreciate you taking the time to respond. The staff at Autonation Chevrolet Arrowhead take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (623) 428-8851 to discuss what we can do to help.

      by Joseph Lee on 12/28/2022

  • Sales

    5 out of 5 starsby Marthaa on 12/22/2022

    He made the process very easy
    • Hi Marthaa, we are pleased to hear you had such a positive experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

      by Joseph Lee on 12/28/2022

  • Service

    5 out of 5 starsby Krisallen on 12/19/2022

    I highly recommend the service department. Scott helped us in a timely and professional manner.
    • Hi Krisallen, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Autonation Chevrolet Arrowhead and we hope to be of service again in the future.

      by Rose Schmidt on 12/21/2022

Videos
About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi