Customer Reviews of AutoNation Chevrolet Arrowhead
Review type:
New Truck
Hi Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet Arrowhead! If you ever need help, just give us a call. Happy motoring!
Service Department
by Gfroggy on 01/31/2023Had to bring car back a few times because they weren't prepared with proper parts.Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (623) 428-8851. We'd appreciate the chance to make your experience a positive one.
New vehicle purchase
by Rickie B on 01/26/2023We had a good experience with this dealership. One salesman to deal with and got along very well with him. No arm twisting or pressure to buy. No games to play.Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Z06 oil change
by MIKEYMIKE on 01/26/2023Great and fast service. Steven Rice took gear care of meHi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Chevy Avalanche Recall Service
by RayVann on 01/25/2023Overall experience was very good. Appointment was easy to set up, I arrived on time, dropped off the truck and received a courtesy ride home. Received texts on status and signed up for a return ride. Picked up at the house and my truck… was ready when I arrived; no upselling... Truck was clean and looked good...there have been no issues with it.Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you for the review!
Truck owner
by Dodgers blue on 01/24/2023This is My second vehicle I purchased from this location. I would recommend to anyone looking for a vehicle to visit AutoNation Chevrolet. From sales to financing they were very helpful and knowledgeable.Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Autonation Chevrolet Arrowhead. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Oil Change
by Raul Trevino on 01/19/2023Michael was very helpful. Let me know what other services I can get. I originally was Scheduled for the 18th, but the scheduler put me down for the 25th, and Michael was able to squeeze me in.Hello Raul, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
2022 Chevy Colorado P/U
by Tom Cain on 01/19/2023I was very familiar with the Colorado. A friend has a 16 Colorado, I have put thousands of miles on, including pulling a 21' trailor. I Love the Colorado. I am currently the owner of 4 Chevy P/Us. Have a 65 El Camino Pro/Street Blower, Show… Truck, a 91 S10 P/U gutted, ground up build I did all the work on, 383 stroker, Art Car built 350 turbo, Pro built 8 1/2, 10 bolt. Have also a 02 S10 ext. cab. I am a Chevy gear head. My entire experience w/Auto Nation was the best buying experience I have ever had, nee, or used. My sales assoc. Was: Simon Williams. He was outstanding, very professional, knew everything about my truck. I was already familiar with truck, he confirmed a lot of questions. Auto Nations entire crew did an outstanding job, start, to finish. They had the perfect truck, to meet my needs, as I plan on investing in a 19' to 21' trailor this Spring, traveling entire U.S. this Summer. I had been using Auto Nation Service for many years prior, allways a VERY pleasant experience. To whom it may concern, the day b4 I was @ Sands Chevy. Way over priced, $3800.00 in dealer mark up, I didn't want. Would of had to spend $1500.00 outside dealer to get $40,000.00 truck ready to tow a trailor. I have had 3 VERY BAD EXPERIENCES with Sands, will NEVER step foot on there property. I HIGHLY RECOMEND Auto Nation, & HIGHLY RECOMEND SIMON WILLIAMS. A top notch experience, start to finish. Keep up the great work. Have been a CHEVY owner for 54 years, have professionally been a mechanic. Have restored Chevy's, built many, many hot motors. LOVE CHEVY !! God Bless all who read this. Sincerely, Tom Cain, a VERY happy customer !!Hello Tom, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Autonation Chevrolet Arrowhead. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care! Drive safe, and we'll see you on the road.
Arrowhead Chevrolet AutoNation
by DanielE on 01/15/2023Fast, competent, complete service on my 2019 Toyota. I highly recommend them.Hi Daniele, thank you for taking the time to share your feedback with us. We appreciate your recommendation of Autonation Chevrolet Arrowhead and we hope to be of service again in the future.
2023 Chevrolet Equinox
by JPZakaZeke on 01/11/2023This was an excellent experience throughout the entire process of purchasing our new vehicle. We dealt with Shannon Langford and she responded to every question and detail in a professional manner.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
New tires!
by Carmen Spidle on 01/11/2023AutoNation Chevy Arrowhead was very accommodating. They were able to put new tires on my vehicle the same day I called. Thank you Scott Stapley and Steven Rice for all your help! It was much appreciated!Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet Arrowhead! Drive safe, and we'll see you on the road.
Fast & Friendly
by Smith123 on 01/06/2023Such nice people with great communication.Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Silverado 2500 Service
by Blue Steel on 01/06/2023Fantastic again. Steven Rice is awesome to deal with. He’s very knowledgeable and customer service oriented. Truck was done on time.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
G
by Gaby Medrano on 01/05/2023Outstanding work and communication!Hi Gaby, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Steven
by Frank lee on 01/04/2023Service representative. He was very helpful curious and prompt. I would highly recommend him and the co.to use for your vehicles.Thanks so much for the warm recommendation of the team here at Autonation Chevrolet Arrowhead. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Good deal
by Happier on 01/03/2023Got what I determined a good deal through extensive research that I did before I purchased this 2021 Jeep for my college bound daughter. This was a 2021 with only 4k miles on it and super clean, like new actually. They were a few thousand… dollars less than anyone else that I could find. Relatively easy process for buying a car.Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Derric
by bmac@az on 12/31/2022He was our sales representative and he sold the 5 start rating. He was knowledgeable, transparent and provided a good experienceHi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Block Heater Repair
by Jonathan on 12/29/2022I brought my truck in for a safety recall to replace the block heater. John De Pozzo was very helpful and attentive to my needs and kept me well informed of the delays he encountered in receiving the correct parts. He also made sure the… tech flushed the coolant system to ensure there were no air pockets after the repair. Thanks for having a good service writer on your staff.Hi Jonathan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
How long should an oil & filter change take?
by Zeppelinfan on 12/29/2022Steve was great, but it took 2.5 hours or about 1.5 hours too long. It was also too expensive...just short of $75 with a $25 discount.Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (623) 428-8851 to discuss what we can do to help.
I got my Truck !!
by Michelle on 12/23/2022Sales Performance was great, I got the truck I wanted and out the door. Only 1 Finance person so we had to wait some time and was told that there was more than 1 person, but that was not the case. Overall, I am very happy with my truck.Michelle, we appreciate you taking the time to respond. The staff at Autonation Chevrolet Arrowhead take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (623) 428-8851 to discuss what we can do to help.
Sales
by Marthaa on 12/22/2022He made the process very easyHi Marthaa, we are pleased to hear you had such a positive experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Service
by Krisallen on 12/19/2022I highly recommend the service department. Scott helped us in a timely and professional manner.Hi Krisallen, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Autonation Chevrolet Arrowhead and we hope to be of service again in the future.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Robert, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!
by Presley Palmer on 07/07/2025