Customer Reviews of AutoNation Chevrolet Arrowhead
New Car
byon 03/13/2024
The service of sales was absolutely outstanding here! Provided everything I needed and made the process so easy when I had to travel from a different state to purchase the car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
new car sales
byon 04/17/2024
On 4/9/24 I purchased a 2024 Corvett, paying cash. The sale went well and was handled bt a woman named Bonita Meedi. The individual that walked me through the setting of the car showing me how everything worked was great, very nice, informative, and knowledgeable. When I left, I was given only two papers: a AutoNation paper noting the accounting Distribution and an ADOT slip representing the Arizona Vehicle Registration for the temporary plates. I thought that all the paperwork I wanted would be completed during the time I spent learning how to operate the car, it apparently was not. I asked that all the paperwork be emailed to me and was told it would be. I have emailed Ms Meedi 4 times asking for the paperwork, with no response. We called and spoke to her requesting the paperwork, again no response. I have received two email from her, One asking that I give her name to anyone I think might be looking to buy a car and the second to give her a great review if I we asked by the dealership or AutoNation how she did. That is not going to happen, I will give her a honest review, very different than what she is looking for. I would recommend the dealership, but am personally not happy with the sales person
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
2 Comments
Left hand doesnt know what right is doing
byon 04/12/2024
Took finance people three days to do paper work the way I asked them to at the beginning. Was told cant do it that way-guess what -after 3 trips there and several discussions it was done the way I asked first. Wouldnt do out of state title for me-last car I purchased in Az they did on line immediately.Then several days kater after I wrote check to pay in full-got call saying I still owed $1000 dollars because they made a mistake on math.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
2 Comments
Great svc
byon 03/31/2024
Very friendly staff.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Rushed delivery
byon 03/30/2024
Rushed through the delivery even knowing there were repairs needed to make the car safe. Old school car dealer tactic of spot delivery. Lessons the chance the customer will get cold feet or ask for additional repairs. Two weeks later, the repairs were put back onto my shoulders to drop the car off at the dealer for repairs. No ETA for completion. My fault in that I didn’t make them repair the car before taking delivery. Their fault for not doing the right thing for a safety issue.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments
New Car
byon 03/13/2024
The service of sales was absolutely outstanding here! Provided everything I needed and made the process so easy when I had to travel from a different state to purchase the car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Silverado Puchase!
byon 02/24/2024
I’ve bought my last 2 vehicles here and they never disappoint!! Best prices, no haggle and best service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Awesome Experience
byon 02/23/2024
The AutoNation team was amazing. Made the process simple
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Routine Service
byon 12/29/2023
Brought my truck in for a routine oil change and tire rotation. This took 2+ hrs. I also had a bad window switch that I wanted replaced. The switch that controls my passage side front window works erratically. The truck is under warranty so it should be a quick fix. They stated they couldn't mimic the issue. I know they pushed on the switch until it worked and once it gets going its good for awhile. They even showed me and as I left the dealership it was working. I told the service writer that no way it just worked for them. I didn't get a mile from the dealership and it stopped working. Not sure why they couldn't just replace the faulty switch as its under warranty. I'll be going to another dealership moving forward.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
New vehicle purchase
byon 12/15/2023
Went in for routine oil change and found a great deal on a new truck, left with a brand new truck. Kay assisted me and kept me informed every step of the way. She was a huge help and made this a painless experience, will definitely be back for my next purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fast and easy service
byon 12/11/2023
I was able to schedule a service for the next day. The service staff was very friendly and helpful. The service took as long as the service advisor said.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
chevy trax
byon 12/08/2023
The service was excellent. Everybody was very helpful. Dean was a great service writer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Consistency
byon 12/06/2023
While the service department was busy all of the team members worked well to get everyone checked in quickly. The waiting room was clean and bright and the wait was not too long.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
anthony
byon 12/04/2023
from the beginning to the end, our experience was great! Mark Aguirre was amazing as was Dan in financing. Both were very professional and personable, and made us feel very comfortable.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
TOTALLY SUCK
byon 11/29/2023
I buy a truck cash, they ship the truck without the title. I get the song and dance for a electronic title. But no documents! So $599 reg' fees, 13 calls to arizona dmv, a plane ticket to arizona $850.00 i swear to god if i did not have to work the next day, i would spread some of this shoe leather to every single person in that dealership!!!!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments
Great
byon 11/27/2023
Great customer service. Fast work. Great feedback and fixing on what was needed and wanted.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very professional
byon 11/18/2023
Advisor was friendly and professional and gave me a time frame for completion. My car was done sooner than expected. I received an estimate for future service needs so I can plan easily.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2024 Chevy Blazer RS
byon 11/17/2023
I recently purchased a specially ordered vehicle from AutoNation Arrowhead. Chris was my sales representative, and he did an amazing job keeping me informed on the status of my build. Once the vehicle was delivered we worked out the final details, and I was pleased not only with the “out the door “ price, but the amount paid for my trade in. I would recommend AutoNation if you’re looking to purchase a new vehicle!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Auto repair
byon 11/01/2023
My service representative was engaging. He gave me an accurate quote on my repairs and didn’t try to up-sale me any extra things.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Service Department
byon 10/25/2023
In this day and age it's difficult to find good customer service. Daniel Schultz and his team go above and beyond to make sure all aspects of service are understood and deliver on those understandings and expectations. I will continue to bring my truck as well as my families vehicles to the AutoNation Chevrolet in Peoria.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ed the Man
byon 10/22/2023
My husband and I had a excellent experience at AutoNation. Our sales guy Ed Fuhs was awesome. He sold us our 2024 Trax and we love it. There were few hiccups but nothing Ed could not handle ( He lost our Trax but found it lol). The Manger was very nice as well!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Another Great Experience
byon 10/18/2023
All services were provided in a professional and timely manner. My service adviser, Bradley Lamont, is second to none.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
2 Comments