Excellent sales man and very friendly.
I called to ask about "Maintenance Required" message. Clearly explained. Oil change appointment handled quickly and courteously by Todd.
2016 TOYOTA TACOMA ACCESS CAB
I want to thank the dealership for a truly exceptional car buying experience. I was able to get the exact vehicle I wanted and at a great price to boot! Thanks again.
Happy as can be with our 2016 Tundra
Tony our salesman went out of his way for us. We received what we wanted and for how much we wanted. My husband and I give Tony and Rene B, Straight across 100 percent on all. All tens great guys and dealership.
I can't say enough good things about Larry Miller Toyota. Every part of the experience was enjoy from sales to financing. The dealership went above and beyond for our requests. I have purchased vehicles before and can be a little irritating negotiating with. However, Ahmed (sales rep) did a great job finding what we wanted and working a great deal. Thank you for everything and making the experience wonderful! Side note, traded a GMC Sierra which is nothing compared to the quality and customer service of Toyota.
always fast and friendly
my advisor was very nice and got my car done fast
I am a previous Toyota owner, and my car buying experience was so excellent. I thought now, 7 years later, the cars have gotten better, what about the buying process? I just needed to take the time to say how awesome I felt from the first encounter to the time I drove my car home on Valentine's Day 2016. I came to Larry Miller because I refused to have any car but a Toyota. The other lots never took me seriously. They did not make an effort to find the car I wanted. The first person I met was Tamim Maliq. He showed me around and really listened to what I wanted. And when I saw the price range of what I wanted, I was so discouraged, I thought no wonder the other lots laughed at me. He told me not to worry, Toyota makes models with somethings and some with others, it is just a matter of finding it." That got my attention, it turned disappointment to hope. I knew in that moment that this is the right guy. So poor Maliq, dealt with me and found my car right before I had to go. I told him I would be back with my mother in the morning. He was not forceful and he was not rude, he simply made me an appointment, and took my cell number. I received a call from Robert Smith (i think the same guy that negotiated my finance terms?) it was nice to get a call back to see if there was anything further they can set up for me at my appointment. So the next morning, my mother who worked nights, was running a little late. When I arrived he was right there waiting, we were able to pick up right where we left off the day before. Everyone one on the lot treated my mother kindly as she stayed outside to look at cars, and answered her many...many questions. Needless to say, I purchased a car that day, a car they didn't have yet. I was currently in a rental at the time, so in a few days my rental agreement was over and the rental service people with the help of Maliq and the so very sweet Adam Wali, were able to put me in a rental. They put me in a brand new Camry! Love! thank God I bought a car already, I may have reconsidered! I mean wow in the service department! Stand up, awesome team! I have to say thank you at this point to Irina Kransnova, for understanding my situation, it was a lot to ask but you all always made me feel like I was worth doing it for. My car came in ahead of schedule which was awesome! (I came in pretty much unannounced and Adam got the girls popcorn) , but not as awesome as Darcey Moore, she explained Gap insurance, I thought I had it, she explained the details and made it happen. Also, she explained how important it is to have certain services etc... She went over my case with a fine tooth comb, while Maliq watched my daughter (3ys) and Niece (2ys) for a little while so I could actually understand and ask questions. Also, I heart Daisy Ortega. Adam walked me through my entire car, he showed me things that made me squeal like I was seeing it for the first time. My two guys helped me transition car seats from the rental to my car with the girls and even snapped a picture complete with my very own rose! I drove home that day so happy, and so thankful I cried somewhere between Bell Rd, and Thunderbird Rd, yes Robert Smith I cried (wink). So I know I have 4,000 words remaining Mr. Jay Carley, but it still would not be enough to say how great, knowledgeable, smart, prompt, committed, loving, funny, caring, and attentive your team was through this whole experience. My previous experience was amazing, but this one was truly exceptional! Thank you Larry H. Miller Toyota (Peoria)
Excellent car buying experience!
What is usually a painful process, was made pretty easy by the team at Larry Miller Toyota. From the Sales Team to Finance and everyone in between, our experience was one of the best we've ever had when purchasing a vehicle.
Thanks for the great service and customer service from the crew and to Richard Emerson! :)
John Tils went out of his way to help me get the best deal on a car. He was very professional courteous. Donovan in financing went out of his way to make the signing of paper work easy
Wonderful Customer Service
Really great customer service from the salesman who was friendly and went out of his way to give me several options all the way through the final signing of the papers with the finance agent.
Best car buying experience
We dread going to dealerships to buy a new car. However this time it was completely different. The LHM Toyota staff was pleasant, professional and not pushy at all! We will do business there again for sure!!
Everyone was exceptional especially Rick Emerson my mechanic on the Corolla that I had to say goodbye to after 15 years. Rick made me want to come back for another Toyota at Larry Miller
Exceptional service. The reps found that my battery was failing and replaced it at no charge. Very pleased with the way I was treated.
false advertising at its finest. if you list a truck for sale complete with pictures, when you get to the dealer you should expect to pay that amount for the truck plus tax title license fee and a document fee. this particular dealer does a very good job of false advertising. i was looking at their website and found a truck i wanted to go look at. the pictures of the truck were very nice. the price was fair. they had the price listed for the truck as 48500 and had a complete rundown of the truck as well as many associated pictures. when i got my entire family ready to go to the dealer to look at and test drive the truck i was in for a giant shock when they said this particular truck had a dealer addendum of $23000. thats right they wanted what they had the truck advertised for $48500 plus an additional $23000 bringing the total for the truck up to $71000 plus tax title license and doc fee (plus what ever other additions they can make up we didn't get that far) needless to say i will never buy a toyota from them and nor will any of my family. BUYER BEWARE
I cannot say enough nor find superlatives to express my appreciation for the experience of buying at Larry Miller. From Jay to Scott Willetts, who hand "carried " me through the process, to Rodney Wilson who was unflappable and sympathetic as we "fought" to match my cell to the car system I couldn't have had a more pleasant experience. My admiration of their grasp of real customer service knows no bounds.
Genuine Toyota Service
Excellent service provided as per the service contract. Highly recommended.
Satisfied once again
Toyota and the Gentlemen I have dealt with have always taken good care of my beautiful car. I am very satisfied with Toyota and the employees. I am now on my second new Toyota Avalon in 14 years.
great service at larry miller Gonzalo is the service rep and has always been curteous and thorough.
Sales and financing staff provided great service and info regarding various options. Would recommend.
20,000 mile checkup
Scott Hallowell is awesome, as usual. I drive 35 miles just to deal with him. He is honest and helpful and a credit to your dealership.
Excellent buying experience
We had a great experience purchasing our new 4Runner from Rick Zamora and his team at Larry Miller Toyota - can't say enough good things about Rick Zamora and his group.