Larry H. Miller Toyota Peoria
Customer Reviews of Larry H. Miller Toyota Peoria
Review type:
Awesome experience
by lilreddm on 07/07/2017My husband and I took my 2013 Toyota RAV4 into dealer for scheduled maintenance. While there we talked to a salesperson on trading in 2013 Toyota RAV4 on a new 2017 Toyota RAV4. After a couple hours of back and forth they met our criteria… and we purchased the new 2017 Toyota RAV4. It was truly an awesome experience and we received a great deal.Great experience
by TowMater2 on 06/19/2017updated 07/05/2017Rick is a Wonderful person to deal with and took the time to not be pushy but explain all the process of finance and the vehicle options and how they worked. To say the least this has been a Great experience Thanks Joseph MeekerThank you so much! I appreciate this feedback about Rick and our processes. Please feel free to stop by again if there is anything else we can do for you! -- Jay Carley, General Manager
New Car Purchase
by phxcarbyr on 07/02/2017I am pleased with my recent sales experience at Larry Miller Toyota. My salesmen, Lance was very knowledgeable about all of the Prius models available. He allowed me to test drive as many of the Prius models as I wanted to. Lance explained… in detail the different options available on each of the models. I feel that the dealership gave me a fair price for my trade in vehicle. Overall I am very happy with my car purchase from Larry Miller Toyota.I'm thrilled that Lance was so helpful when it came to finding the perfect Prius! It's a phenomenal car and I'm very glad that we could facilitate a beneficial trade in for you. Thank you so much for choosing us and for leaving this great review! Please feel free to stop by again if there's anything else we can do for you. -- Jay Carley, General Manager
Sales staff
by silverman2 on 06/11/2017updated 06/27/2017Sales staff was very polite and helpful. The only thing that was problematic is that when we introduced ourselves and Desert Schools customers, it took forever for our salesmen to produce requested documents. However, in may other ways,… he was exceptional.I'm very glad to hear it! Thank you so much for reaching out with this great feedback. We will do our best to make our processes as efficient as possible.Thanks, Jay Carley, General Manager
Exceptional
by Love_Toyota on 06/01/2017The sales person Robin Conant walk through the process, made sure my Iphone had the app. and also made sure it functioned. How many sales still go the extra mile after the sale is done. He explained the features and showed us all the bells… and whilsles the new car had. This is the reason we came back after looking at the Nissan that Toyota had the better quality. It had the smoother ride which is important for me on long trips is to be comfortable. The other reason is that when you get to a point in your life, it not choosing to take less but finally have your dream in your car. We were looking for less feaures but when your dearler listened to what our needs were we realized that the vehicle we really wanted was the style and size with the features. Robin listened to our needs and did not force it but let us make up our minds. There was no pressure but guidance to what was available and what would make our needs and wants. This is why I say Excepional Customer Service. He was not selling us on something that was a payment plan but our dream vehicle. This is why I came back and told my spouse...Lets do this deal. The other car dealer said his boss was upset that he had offered a higher quality vehicle but with that came also the higher monthly payments. He then tried to sell us the lower quality vehicle. I explained to my spouse why are we gong for a payment just for a car we would not truely want and every time we made that payment we would remember the vechicle we wanted and what we settled for. Of course I have a payment but I now have a car that I am happy with. We always settle for things...well this time I was not going to settle for a 2017 vehicle with a payment but not what I truely wanted. Robin listened to what our wants, needs and expectatiuons. Showed us based on his fantastic listening skills, professional, polite. and not pushy. Even when we went to the Nissan Dealer he was so poite and professional and said he would be available no matter what our decission. We have always choosen Toyota and that is becasue of the quality of the vehilce. My son in another year will be looking for another vehicle and I would recommend Robin to listen to my son's needs for his family. Robin more than once answered all our question, even when we asked him more than once. On a scale of 1-10.... 10 being the highest.... Robin rates a 10+. All the boxes would be checked for that quality of service, explaination and being calm and professional. I have evaluated individuals based on thier how they present themselves to the public, and their Customer Service Skiills. Again, I enjoyed the expereice and even the person who finished the paperwork ...walked us through and answered all our questions. You have a Great Team that has Customer Service in their DNA. Again...Exceptional....it there is a Employee of the year Award...I would cast a vote for your Employee.I'm honored that our team especially Robin received such an outstanding review. Cars are more than a set of wheels and payments; they're a part of the family and the dream! I'm so glad you got your dream car and had such a remarkable experience with us. Thank you so much for choosing us and please know that we will be more than happy to take care of any future needs, including those of your son! Please reach out if you need anything! -- Jay Carley, General Manager
Tacoma TRD Off Road
by matthew_c on 03/20/2017In using my Costco membership I got a great deal here. Pay attention to each item cost (i.e. trade value, options, ad fee) not the total cost as little details like $100 here and $125 there can be missed and was. This was missed initially… as the negotiation dialog changed from "I want this much for my trade..." with a response of "So you want to pay this much out the door...". The amount was not large and they fixed the mistakes when identified and did not argue when called out. For me it was more about honoring the deal set by Costco.Matthew, thank you for taking the time to share your experience with us. I am glad you were able to work out the little details and get a great deal. We want all of our customers to leave feeling satisfied and valued. Should you need anything else, please let us know. -Jay Carley, General Manager
Excellent experience
by Moosemomma40 on 03/06/2017I had a great experience start to finish! Rick Zamora was a huge help throughout the entire process.Thank you for taking the time to leave us and Rick an excellent review. We strive to provide a 5-star experience for all of our customers and we are thrilled to see that you had that. -- Best wishes, Jay Carley, General Manager
Excelente experience
by Leiterbernal on 02/28/2017Joe the seller is an amazing guy, very kind and helpful, normally is a nightmare visiting a dealership, but this time with him was different, me and my family had a great experience buying a car for my daughter. ThanksWe are thrilled to see that you had a 5-star car buying experience with us! Congrats to you and your daughter on the new car! -- Jay Carley, General Manager
New 2017 Camry
by Bickman on 01/03/2017The buying experience with the salesman and dealership were exceptional. I worked with Mark through the internet and received a great price quote for the vehicle purchased. No haggling necessary. Went to the dealership, met with Mark,… completed paperwork on agreed price quoted and out the door. Does not get much easier then that.Congratulations on your new Toyota Camry! Thank you for leaving us a 5-star review! -- Jay Carley, General Manager
Love my new Rav4
by Momof2AZ2016 on 12/18/2016I love my new RAV4 and I loved my experience at Larry Miller Toyota. Jason was awesome and Rene was great too! Three years ago I purchased a car at Camelback Toyota and this experience was so much better. Jason took the time to make sure I… understood all of the bells and whistles on my new RAV4. I would definitely recommend Larry Miller Toyota to my friends and family.We are so happy to hear about your car buying experience. We appreciate the time you took to leave our team a review. Please let us know if there is anything else we can do for you. - Jay Carley, General Manager
Very pleasant experience.
by kitchlurch on 12/19/2016Salesman, Tim, was very pleasant and helpful in explaining everything.Thank you for the 5-star review. We will also pass along this good review to Tim as well. - Jay Carley, General Manager
Honest and sincere
by Sarusfied on 12/12/2016Went the extra mile to ensure we were satisfied. Would definitely recommend themThank you so much for the positive review. - Jay Carley, General Manager
Totally Awesome Experience
by someday4fun on 12/07/2016tony our salesman was terrific as was his partner Ahmed. They knew the product well and helped us with understanding the displays and even helped get our phones set to the Bluetooth. Frank Pelligreen helped us as well with our trade..So… happy with how it all turned out. Donovan in financing (even tho we didn't finance the car) explained all the paperwork really well as well as the warranty - which we purchased. All in all - it was a great experience, there was no pressure and we were taken care of very well. We had to come back later that night with a check and title - and salesman that weren't working with us, recognized us and helped us. Felt like a family atmosphere where our comfort mattered.We are so thrilled to hear about your 5-star experience with us! We will be sure to let our team know that you were pleased with their service. - Jay Carley, General Manager
Lease of 2017 Camry SE
by MorryKson on 12/05/2016I had previously purchased a 2014 Prius V from you and was looking to reduce my pmts and you explained leasing options which I hadn't considered because we drive 22,000 miles per year. You showed me I could lease either 2017 Prius V or… Camry which I had previously owned and loved for much less.Thank you so much for the 5-star review! - Jay Carley, General Manager
Amazing Experience!!!
by Jason3210 on 11/03/2016I inquired online about a Camry LE and made an appointment to take a test drive. From the moment we walked into the dealership we were treated amazingly great! Joe Weeks helped us to pick out the right car... We bought a 2017 SE Camry with… a moon roof for what I expected to pay for a base model LE. We were dreading walking into a dealership, but Joe made this experience great from start to finish... We have a great car at a lower payment than we were expecting, and they gave me a fair value for my trade. If you are looking for a Toyota definitely... Go see Joe!Thank you for sharing your customer experience with us. We are grateful for your 5-star review! - Jay Carley, General Manager
Job Well Done
by DesrtRt on 10/01/2016updated 10/15/2016My wife and I had a great experience in buying a new RAV4. I explained what I wanted from the deal, they said what they could do. Minds met in the middle and both came away satisfied. What more could one ask for??!!I am happy that our team was able to meet your needs and get you into a RAV4. Thanks for leaving us a 5-star review. - Jay Carley, General Manager
Excellent customer service
by Kmccarthy7 on 09/06/2016Our sales representative Robert S. was informative and consistent. I appreciated all the dedication he showed in completing our car lease and offered every option available making this a quality experience.We are so happy to hear about your 5-star experience! - Jay Carley, General Manager
Excellent experience
by Topwaterking on 09/04/2016Ahmed and Tony D are the best! They made buying our new Tacoma a great experience. We're really pleased and we'll be back soon for a new Rav.Thank you for leaving a great review. We will be sure to pass along this good review to Ahmed and Tony as well! - Jay Carley, General Manager
Rick Zamora
by jgibbs79 on 08/22/2016updated 08/30/2016Rick provided a zero-pressure experience and was very knowledgeable about the various features of the Toyota products.We are thrilled to hear that Rick did a good job. Thanks for the great review! - Jay Carley, General Manager
Highlander
by Peoriawill on 08/15/2016updated 08/26/2016Shannon was professional, helpful and supportive. She helped get me the terms I desired and the car I wanted. My fifth car from Larry Miller and I am very satisfied with the service and Internet sales team.Thank you for the positive review. We also appreciate your loyalty to Larry H Miller. - Jay Carley, General Manager
Beat Our Expectations By A Mile
by RLC92466 on 07/29/2016We had tried to buy a RAV4 from Larry Miller Toyota back in 2009, and were treated in such a horrible manner that we were forced to buy a Honda CRV from Arrowhead Honda (just opposite Larry Miller Toyota on Bell Road. From the moment we… walked in the door, we were treated so cordially that we felt we were very much at home. We ended up driving home in a 2016 Avalon and have been overjoyed with this automobile ever since. It is an absolute pleasure to drive. Our salesman, Tony DeLuca, along with his partner, Adam Wiley, were outstanding. They treated us so very well that we would be more than willing to recommend Larry Miller Toyota, and especially Tony DeLuca and Adam Wiley to any of our friends interested in buying a new car. Our good experience did not end when we "walked out the door" with our new automobile. Tony Deluca met with us and helped install the navigation and my iphone into my new car. We returned today and had a sun-shade installed and the parts department could not have been more helpful. Larry Miller Toyota has truly "cleaned up its act".Thank you for sharing your customer experience with us. We had an amazing time working with you! - Jay Carley, General Manager
Toyota Tacoma
Toyota 4Runner
Toyota Highlander
Toyota Tundra
Larry H. Miller Toyota has been in business for over 30 years! We sale, service and sale parts for all Toyota's! We have an excellent team of Certified Toyota employees that go the extra mile for every customer. With over 30 Service Technicians here 6 days a week we are able to assist your vehicle needs whenever you need. We also have a virtual dealership site at www.larrymillertoyota.com. Since we believe that being a part of our community is important we donate our time and money to our local school districts as well as participate in our community events! Next time you are out and about in our neighborhood, stop by, have a cup of vanilla coffee and enjoy a pastry on us!
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Express Service
Congratulations on your new RAV4! It's a fantastic SUV and I hope you enjoy it. Thank you for choosing us for both service and saleswe really appreciate that! Please feel free to reach out if there's ever anything else we can help you with. -- Jay Carley, General Manager
by lhmhondamurray on 08/01/2017