Customer Reviews of AutoNation Chevrolet Arrowhead
Review type:
New Truck
Hi Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet Arrowhead! If you ever need help, just give us a call. Happy motoring!
Fast and easy service
by Chevy2023 on 12/11/2023I was able to schedule a service for the next day. The service staff was very friendly and helpful. The service took as long as the service advisor said.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Arrowhead! Please let us know if there is anything else we can do for you; we are more than happy to help!
chevy trax
by Timothy on 12/08/2023The service was excellent. Everybody was very helpful. Dean was a great service writer.Hello Timothy, we are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!
Consistency
by GilVali on 12/06/2023While the service department was busy all of the team members worked well to get everyone checked in quickly. The waiting room was clean and bright and the wait was not too long.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
anthony
by tony dan on 12/04/2023from the beginning to the end, our experience was great! Mark Aguirre was amazing as was Dan in financing. Both were very professional and personable, and made us feel very comfortable.Hi Tony, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Arrowhead. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great
by AFlores on 11/27/2023Great customer service. Fast work. Great feedback and fixing on what was needed and wanted.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
TOTALLY SUCK
by CLIFF WEAVER on 11/29/2023I buy a truck cash, they ship the truck without the title. I get the song and dance for a electronic title. But no documents! So $599 reg' fees, 13 calls to arizona dmv, a plane ticket to arizona $850.00 i swear to god if i did not have… to work the next day, i would spread some of this shoe leather to every single person in that dealership!!!!!!Hi Cliff, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (623) 428-8851 to discuss what we can do to help.
2024 Chevy Blazer RS
by John RS on 11/17/2023I recently purchased a specially ordered vehicle from AutoNation Arrowhead. Chris was my sales representative, and he did an amazing job keeping me informed on the status of my build. Once the vehicle was delivered we worked out the final… details, and I was pleased not only with the “out the door “ price, but the amount paid for my trade in. I would recommend AutoNation if you’re looking to purchase a new vehicle!Hi John, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Chevrolet Arrowhead and we hope to be of service again in the future.
Very professional
by Clarkie28 on 11/18/2023Advisor was friendly and professional and gave me a time frame for completion. My car was done sooner than expected. I received an estimate for future service needs so I can plan easily.Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Auto repair
by Norman W. on 11/01/2023My service representative was engaging. He gave me an accurate quote on my repairs and didn’t try to up-sale me any extra things.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent Service Department
by ThomasDean on 10/25/2023In this day and age it's difficult to find good customer service. Daniel Schultz and his team go above and beyond to make sure all aspects of service are understood and deliver on those understandings and expectations. I will continue to… bring my truck as well as my families vehicles to the AutoNation Chevrolet in Peoria.Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Ed the Man
by Mrs. Taylor on 10/22/2023My husband and I had a excellent experience at AutoNation. Our sales guy Ed Fuhs was awesome. He sold us our 2024 Trax and we love it. There were few hiccups but nothing Ed could not handle ( He lost our Trax but found it lol). The Manger… was very nice as well!Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Another Great Experience
by Go Rangers! on 10/18/2023All services were provided in a professional and timely manner. My service adviser, Bradley Lamont, is second to none.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk. Safe travels!
Genuine & Professional Car Sale
by Gene Perez on 10/12/2023Had the pleasure of working with Saul Aguirre at AutoNation. I was looking for a particular truck across the US through Edmunds. I was surprised at the lack of response that I received through a number of dealers. The perfect truck… appeared on Edmunds with the "stock" photo but the right description. I called the dealership and talked to Saul who took photos while the truck was in detail and within two hours I was in the dealership purchasing the truck for a GREAT price & sales person.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Misdiagnose
by Unhappy on 10/07/2023Brought my Chevrolet Corvette in because it would not start and was told by AutoZone that my battery needed to be replaced; they could not place it into my car and told me to go to a dealership. Went to AutoNation and told the service… woman what I needed. After waiting 65 minutes for them to test the battery, they told me it was not the battery. That I would need to wait three (3) days until they could check other things (starter, alternator, etc.); So I left and went to Christian Brothers (CB). Left my car at (CB) to have the battery checked; and if need be, the alternator and starter. CB contacted me and told me it was my battery and replaced it. Apparently, AutoNation did not put a load on my battery when testing it.Sorry that your unhappy about our diagnose. Replacing the battery can be a quick easy fix. However, do not be surprised if the will not start again when the battery gets drained. This is due to more issues with the vehicle other than just a battery.
Great service
by Kyle A on 10/07/2023Bradley was a very big help!Hi Kyle , thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!
Mr.
by Greg Long on 10/06/2023My service writer ( Bradley Lamont ) was very helpful and delivered on every request that I made.Hi Greg, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Arrowhead. If you ever need help, just give us a call. Happy motoring!
Friendly and helpful
by Auto nation on 10/04/2023The staff at Autonation Chevrolet arrowhead was very helpful in the purchase of my new Silverado. From the salesman to the finance, everyone knew what they were doing.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
AutoNation Arrowhead Z06 Corvette
by George Z06 on 10/03/2023What an absolutely awesome car. Many thanks to the staff at AutoNation Arrowhead for making the delivery of this fabulous car possible. Great dealership!Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet Arrowhead! If you ever need help, just give us a call. Happy motoring!
Most Painless Car Purchase Ever
by New C8 Owner on 10/02/2023Both my wife and I agree that the purchase of our used 2022 Z51 Corvette was the most painless car purchase we have ever made. We drove BMWs for many years and thus were used to a "premium" experience when buying a car. At Autonation… Arrowhead, we felt that our previous car buying experience was improved on. Both Scott in Sales, and Thaddeus in Finance were a true pleasure to work with. The car was also exactly as presented and was precisely what we were looking for.Hi, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Paul
by Paul Cahill on 09/22/2023Service rep (Rosa) did an excellent job. I was only disappointed that my my standard oil change service did not include "wheel rotation" as it has in all my previous visits (This is the fourth car I've purchased from Auto Nation).Thank you for taking the time to share your feedback with us. Please contact us at (623) 428-8851 so we can work with you to make this right.
Thank you
by MattieR on 09/21/2023What an awesome experience. Pulled into the service department. Immediately greeted by service. Provided an estimate. Called to notify findings. Approved repairs. My whole experience was professional and exceeded my expectations. When… I arrived I found my vehicle washed and clean. Thank you for being my Chevy dealershipHello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Robert, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!
by Presley Palmer on 07/07/2025