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Customer Reviews of Larry H. Miller Ford Mesa

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174 sales reviews
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  • Cecil Solarez

    5 out of 5 starsby Cory Conway on 03/08/2022

    Cecil Solarez was kind and helpful.
    • Thank you for taking the time to review us! Please let us know if there’s anything else that we can do for you in the future. - Jim Crutcher, General Management

      by Jim Crutcher on 03/08/2022


  • From start to finish excellence

    5 out of 5 starsby Dom on 03/05/2022

    Jose and Gibson (hope I am recalling names correctly) were awesome, informative and so very knowledgeable. The finance manager was really impressive as well. Computer system omitted details that would have been an extra expense and the gentlemen literally ran out the door to catch me and bring me back in when he caught the error. This team now has a client for life because of the experience. Thanks guys.
    • Thank you for taking the time to review our dealership, Dom. We are happy to have earned your recommendation. Come visit us again soon! - Jim Crutcher, General Management

      by Jim Crutcher on 03/07/2022


  • Sales Process New Car

    5 out of 5 starsby Kevin on 02/27/2022

    We went in just test drive and collect a free gift card but instead after speaking and having Ricky as our sales agent we did purchase a new vehicle. Ricky as well as the entire Larry H Miller start made this interaction smooth, informed and cared about what our concerns were. They listened and offered and recommended instead of pressure to what they wanted us to look at. If looking for a new or used car definitely go here and speak with Ricky. I will again for sure. Thank you LHM!!
    • Thank you for your great review. I will make sure they get the recognition they deserve. We are happy to have gotten you a vehicle you enjoy. Our team was happy to have given you a wonderful experience at our dealership. Please let us know if there’s anything else that we can do for you in the future.

      by Jim Crutcher on 02/28/2022


  • Beating the competitors by Thousands!

    5 out of 5 starsby Bill and Becky on 02/24/2022

    Salesman, David Robinson went to bat for us. He understands the pressures of purchasers in the buying process. He left us feeling like a good win win for us and the dealership. Oscar was just as understanding. Great teamwork on their parts.
    • Thank you for taking the time to review us! I will make sure they get the recognition they deserve. We are happy to have gotten you a vehicle you enjoy. Please come and see us if there's anything else you need.

      by Jim Crutcher on 02/25/2022


  • Recent trade in and purchase

    5 out of 5 starsby T Murphy on 02/21/2022

    Mel and Alfonso were amazing to work with. Deal was very fair and all parties appeared to have our best interest in mind. Didn’t take as long as other places either.
    • Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide a top-notch dealership experience. We hope you’ll come back soon if there’s anything else that we can do for you.

      by Jim Crutcher on 02/23/2022


  • Casual and laid-back

    5 out of 5 starsby Barb on 02/08/2022

    Duncan was very helpful without being pushy. He seemed to be advocating for my best interests.
    • Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future!

      by Jim Crutcher on 02/09/2022


  • Salt of the Earth

    5 out of 5 starsby SWR on 02/08/2022

    As with any dealership, it's all about the sales department, and not necessarily the dealership. That being said, and this is directly regarding commercial vehicle dealerships,...there are not many that are focused primarily on commercial, I've gone through most, these guys are the salt of the earth. No BS, no pressure, just a nice experience.
    • Hello! Thank you for making us a part of your day. Our team really enjoyed treating you to the laid-back experience you were looking for. Come back again soon if there’s anything else we can do for you or your vehicle!

      by Jim Crutcher on 02/08/2022

  • Mach E

    5 out of 5 starsby HGP on 02/05/2022

    From beginning to end smooth experience. From test drive to purchase enjoyed the experience. From employees Greg Okolita to Blake felt it was the right vehicle at this time!
    • Thank you for the wonderful review. I will make sure they get the recognition they deserve. It was our pleasure to help you find the vehicle you were looking for. We hope you will continue to come to see us in the future!

      by Jim Crutcher on 02/07/2022

  • Great sales experience with Gary Warning

    5 out of 5 starsby T on 01/30/2022

    Gary was excellent to work with! Very friendly and happy to answer all my questions and guide me through the process of buying a new Ford.
    • Thanks for the great positive review! Our team was happy to assist you however possible. Come back again soon if there's anything we can assist you with.

      by Jim Crutcher on 02/01/2022

  • “Happiness throughout”

    5 out of 5 starsby M Moreno on 01/27/2022

    David Robinson in sales was amazing…patient…helpful…friendly…excellent customer service !…Austin in finance was amazingly patient as well and friendly…I would definitely recommend this dealership !…Larry H. Miller in Mesa, Az.
    • Thank you for your review and recommendation! It was our pleasure to provide a top-notch dealership experience. Come back again soon if there's anything we can assist you with.

      by Jim Crutcher on 01/27/2022

  • Great salesman

    5 out of 5 starsby Art on 01/13/2022

    Very professional
    • Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle!

      by Jim Crutcher on 01/14/2022

  • Fast, Easy and Professional

    5 out of 5 starsby Terry McBride on 12/21/2021

    I love my new Ford Edge from Larry H Miller Ford in Mesa, AZ. The purchase went smooth and fast from start to finish over the phone with Ricky (Sales) and Austin (Finance) and the car also being delivered, due to our family circumstances. I highly recommend this dealership.
    • Thank you for your positive recommendation! Our team was happy to take care of you and your new vehicle. We hope you’ll come back soon if there’s anything else that we can do for you.

      by Jim Crutcher on 12/21/2021

  • Best in the business

    5 out of 5 starsby KeriAnn Chamberlain on 12/20/2021

    My experience with Alfonso at Larry Miller Ford was quick, easy and very professional to work with. And I love my new car!
    • Thank you for reaching out! Your review is much appreciated. We hope you’ll come back soon if there’s anything else that we can do for you.

      by Jim Crutcher on 12/21/2021

  • Great sales experience and customer service!

    5 out of 5 starsby Chad on 11/18/2021

    Great customer service. No pressure to buy vehicle from Larry H Miller Ford. No hidden costs associated with purchase. Great facility. Quick buying process.
    • Thank you for taking the time to review us, Chad! We hope you will continue to come to see us in the future! - Jim Crutcher, General Management

      by Jim Crutcher on 11/18/2021

  • Zippy buys a car

    5 out of 5 starsby D S C on 11/08/2021

    Our purchase was quick, easy and professional
    • Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Jim Crutcher, General Management

      by Jim Crutcher on 11/09/2021

  • Car buying made easy!

    5 out of 5 starsby Cynthia Renteria on 11/05/2021

    Blake Bishop made the whole process easy, quick and comfortable. 10/10 would recommend!
    • Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Jim Crutcher, General Management

      by Jim Crutcher on 11/09/2021

  • Great device from Chad Hill

    5 out of 5 starsby Dan on 11/02/2021

    Experience was fast and friendly with no pushiness
    • Thank you for reaching out to our dealership, Dan! We hope you’ll come back soon if there’s anything else that we can do for you. - Jim Crutcher, General Management

      by Jim Crutcher on 11/04/2021

  • The Search is Over

    5 out of 5 starsby Brad and Lynda J on 11/01/2021

    Our experience at Larry H Miller Ford was the best we’ve had at a dealership. David Robinson the sales rep we worked with was great. He was very pleasant and friendly and didn’t try to pressure us into anything. We weren’t sure what we wanted and asked David numerous questions about different suvs. He was very knowledgeable and never seemed to mind our endless questions. We finally decided to buy a 2021 Explorer. The finance process went quicker than we expected. Austin was also friendly and explained everything as we went through the paperwork. Before we left David asked if we had a few minutes minutes. He went over all of the main electronic features with us and even set up a few things like linking our phones to the vehicle. I highly recommend Larry H Miller Ford if you’re looking for a new or used vehicle.
    • Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Jim Crutcher, General Management

      by Jim Crutcher on 11/02/2021

  • Great service

    5 out of 5 starsby Jorge Iribe on 11/01/2021

    It was a really nice and smooth way of buy a car. The salesperson was helpful and resourceful and walked me through the whole process with a smile all the time.
    • Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Jim Crutcher, General Management

      by Jim Crutcher on 11/02/2021

  • Simply the Best

    5 out of 5 starsby Alvarado Electric LLC on 11/01/2021

    This dealership is courteous and helpful. they tracked down the vehicle we needed and got it to us. we will be purchasing the rest of our fleet vehicles from now on.
    • Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Jim Crutcher, General Management

      by Jim Crutcher on 11/02/2021

  • The Best Experience Yet!

    5 out of 5 starsby Thomas Whitney on 11/01/2021

    The best experience I've ever had buying a vehicle and I've leased and purchased a number of cars over the years. Being that it has been a difficult year with somewhat limited inventory available, I was worried I wouldn't find the vehicle that I wanted. I sent a request to Larry H Miller Ford listing what I was looking for in a vehicle. Alfonso not only got back to me immediately, he also was able to match me with the exact vehicle I wanted. Once the vehicle arrived, everything in the purchase process went very smoothly. Everyone I encountered at LHM Ford was very polite, honest and efficient. It was such a nice, stress-free experience with very kind and knowledgeable people. I have only positive things to say and I thank everyone at LHM Ford for making it such a great experience. Wonderful people and I found the perfect vehicle. Kudos!
    • Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Jim Crutcher, General Management

      by Jim Crutcher on 11/02/2021


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