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Customer Reviews of Larry H. Miller Ford Mesa

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174 sales reviews
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  • Smooth

    5 out of 5 starsby Gary on 01/11/2023
    updated 01/18/2023

    We were treated very well by Cecil and Bob — made the process of selling our vehicle seamless.

  • Consistently great service and sales experience!

    5 out of 5 starsby Shimmy on 12/22/2022

    LHM Ford consistently meets or exceeds my expectations when shopping for a new vehicle or getting one serviced. Jacob in Sales was polite, patient, and attentive during the entire process. Austin was quick, professional, and offered helpful suggestions in Finance, and Brett in Service is friendly, knowledgeable, and delivers quality with each interaction. Greg was extremely helpful in explaining the ordering process with Ford. It was our first experience using this process and will definitely use it again in the future. With 20 year plus of experience at LHM Ford (formerly Berge Ford) gives me peace of mine that he’ll be there for any issues or future needs. Thank you!
    • Thank you for that great review! Our team was happy to take care of you and your vehicle. Rest assured, they will receive the recognition they deserve. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

      by Anthony Judge on 12/27/2022


  • Best dealer experience to date!

    5 out of 5 starsby Drew Shepherd on 10/26/2022

    Everyone we worked with was so nice, friendly, and not pushy. You know how it is buying a new car; settle in because you’ll be there for hours and sign 1,000 documents. But Jacob, our sales person facilitating the purchase, kept us informed every step of the way. He would tell us how long until the next set of papers were ready to sign, and if it took any longer he would let us know. It made the 4 hours go by faster and we were never frustrated wondering “where is our sales person and why is this taking so long?!”. Larry H Miller Ford in Mesa is our new home for Ford sales and service
    • Thank you for the positive review! We are happy to have gotten you a vehicle you enjoy. Please come and see us if there's anything else you need. - Jim Crutcher, General Management

      by Jim Crutcher on 10/31/2022


  • Awesome experience

    5 out of 5 starsby Renee on 10/11/2022

    Great and professional experience. Jodi the Sales Mgr was wonderful and explained pricing. Would recommend this dealership to family and friends
    • Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future!

      by Jim Crutcher on 10/13/2022


  • Will definitely recommend Mel to my friends and family!

    5 out of 5 starsby Dalila on 08/31/2022

    Mel went above and beyond to get me the deal I wanted and even deliver the vehicle to me in Tucson!
    • Thank you for your great review, Dalila! Your positive recommendation is really appreciated! Our sales team was happy to help you find a vehicle you enjoy. Come back to see us again soon.

      by Jim Crutcher on 08/31/2022


  • Enterprise leasing

    4 out of 5 starsby MPSW on 08/27/2022

    My company recently went to a fleet management service. I’ve been using Quicklane since I got the vehicle new. They worked with fleet management with no problems. I’m out as always.
    • Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

      by Jim Crutcher on 08/29/2022


  • Great experience!

    5 out of 5 starsby Toe To Toe Bids on 08/26/2022

    Friendly staff all around! David was my salesman and a real straight shooter. I was appreciative of the patience he showed with me, as I wanted to review a lot of angles since it was a work truck. He really empathized with what I do for my customers - I could tell he was on my team and wanted the best outcome for me regardless! I will definitely refer to friends and family. Thanks!
    • Thank you for leaving such a great review. Our team was glad to have been able to help you with all your questions. We are always happy to provide an experience that goes above and beyond. If you need anything else please let us know.

      by Jim Crutcher on 08/26/2022

  • Fast

    5 out of 5 starsby Alicia on 08/13/2022

    In and out while doing finance
    • Thank you for taking the time to review us! We hope you will continue to come to see us in the future!

      by Jim Crutcher on 08/15/2022

  • Great service !

    5 out of 5 starsby Alex Estay on 08/13/2022

    Bought a Ford F-350 from Brett Durante .. He did a great job , very professional and honest
  • Amazing staff

    5 out of 5 starsby Ricky on 06/29/2022

    I just want to say thank you to Richard Inclan (Ricky), Jodie and Oscar, and other members on the team that helped me and my wife through this process we are very grateful for the patience and efforts to make sure we were happy... special thanks to Ricky for continuing to follow through and not giving up on us or the deal.
    • Thank you for taking the time to review us, Ricky! It was our pleasure to make sure that your time at our dealership was top-notch. We hope you'll come back again soon if there's anything we can assist you with. - Jim Crutcher, General Management

      by Jim Crutcher on 06/30/2022

  • Happy Customer

    5 out of 5 starsby Mary on 06/08/2022

    Will work with you all the way to make sure you are completely happy with the vehicle you are buying
    • Thank you for the positive review! We are happy to have gotten you a vehicle you enjoy. Please come and see us if there's anything else you need.

      by Jim Crutcher on 06/08/2022

  • 2022 Ford F-150 ordered truck

    5 out of 5 starsby Dave E on 06/07/2022

    Great experience ordering New Truck via Fleet Sales. The transaction to financing went very smoothly. I'm happy with my purchase.
    • Thank you for leaving that great review. It was our team's pleasure to have provided a smooth car buying experience. Come back again soon if there’s anything else we can do for you or your new vehicle!

      by Jim Crutcher on 06/07/2022

  • Best ever

    5 out of 5 starsby Anita on 05/27/2022

    Everyone went above and beyond to give me the best experience!!! I want to give special thanks to Bob,Greg, Steven,and Sam for helping me to get the car of my dreams at an affordable rate.
    • Thank you for leaving such a great review. Our team was glad to have been able to help you with getting your dream car. We are always happy to provide an experience that goes above and beyond. If you need anything else please let us know.

      by Jim Crutcher on 05/27/2022

  • Great service, smooth transaction…

    5 out of 5 starsby Shimmy on 05/10/2022

    Communication with the dealership was easy and efficient; negotiations were flexible and reasonable, with paperwork prepared quickly. Very knowledgeable staff with professional, courteous attention to detail through the entire sales process.
    • Thank you for taking the time to review our dealership. It was our pleasure to have provided great communication throughout your sales experience. We are glad to have provided a knowledgeable, professional and courteous visit. Please let us know if there’s anything else that we can do for you in the future.

      by Johnny Martinez on 05/10/2022

  • Quick Sales Experience

    5 out of 5 starsby Jeevan on 05/06/2022

    Jose helped me with my Mach E sale. Very responsive and quick in making the process smooth.
    • Thank you for leaving that great review. It was our team's pleasure to have provided a smooth car buying experience. Come back again soon if there’s anything else we can do for you or your new vehicle!

      by Jim Crutcher on 05/09/2022

  • Excellent Sales Buying Experience

    5 out of 5 starsby BDaz on 05/05/2022

    David Robinson made my purchasing experience better than anything I had ever received before from a dealership. Easy ho hassle stress free experience. Thank you. The final sign from the financial department was just as great. Thank you Larry H Miller for my purchasing experience. If I need another vehicle I will definitely coming back here.
    • Thank you for taking the time to leave us a positive review. Our team was happy to have given you an easy and and stress free sales experience. We are happy to have gotten a vehicle you enjoy. If you need anything in the future please stop by our dealership.

      by Jim Crutcher on 05/05/2022

  • Always a good experience

    5 out of 5 starsby Bill M on 04/23/2022

    Another easy transaction with Fleet Dept. Straight forward and fair. Thanks Steve and support staff. See you again for a couple more soon
    • Thank you for coming to visit us. We appreciate your great review. Our team was glad to have helped you get a car you enjoy. Please let us know if there is anything else we can do for you.

      by Jim Crutcher on 04/25/2022

  • Our salesman, Mel, was a pleasure to work with. We will buy from him again

    5 out of 5 starsby Chuck from Phoenix on 04/16/2022

    Larry Miller Ford made the purchase of our 2022 Bronco a pleasure!
    • Thank you for coming to our dealership. Our team was grateful to have given you a wonderful experience. It was our pleasure to have been able to help you obtain a car you enjoy. We hope you will come back soon if there is anything else you need.

      by Jim Crutcher on 04/18/2022

  • Helpful, knowledgeable, friendly, great customer service

    5 out of 5 starsby Deb on 04/02/2022

    David and Oscar were friendly, helpful, and knowledgeable with great customer service.
    • Thank you for taking the time to review us. It was our pleasure to have provided you with the great customer service you deserve. If there is anything else you need please let us know.

      by Jim Crutcher on 04/04/2022

  • Excellent job

    5 out of 5 starsby Wayne B on 03/31/2022

    They handled our issues quickly and easily. The car delivery and explanation of features was excellent
    • Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future!

      by Jim Crutcher on 04/01/2022

  • Steve did a great job of keeping me informed on vehicle status.

    5 out of 5 starsby Rusty on 03/16/2022

    Steve did a great job of keeping me informed on vehicle status!
    • Thank you for taking the time to review our dealership. It was our pleasure to have provided great communication throughout your service experience. Please let us know if there’s anything else that we can do for you in the future.

      by Jim Crutcher on 03/17/2022


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