CardinaleWay Mazda Mesa
Today 9:00 AM - 9:00 PM
Customer Reviews of CardinaleWay Mazda Mesa
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12 service reviews
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I fully trust this place
by Bailey on 06/03/2025I've been coming here for years now and Jesus has always been awesome. He communicates frequently, explains clearly and is always honest and helpful when it comes to deciding which services are urgent and fit within my budget. I have never… felt like I'm being taken advantage of as somebody who doesn't know much about cars.Great service department
by Ted M on 05/17/2025They are honestExcellent Service!
by Piper on 05/18/2025CardinaleWay Mazda- always easy to schedule and the service department never disappoints. My vehicle was ready in under an hour. Great job guys! Thank you!Quick and convenient
by Dynnis on 05/09/2025People are accommodating. The service is swift and the place is cozy. Highly recommended.Well done - again.
by John Muggli on 05/08/2025Needed an oil change and tire rotation so called and talked to charming young lady who cheerfully set up the appointment. Brought the car in and 90 minutes later drove away with a squeaky clean and serviced car. So easy - I like… easy. Everyone working there was attentive and seemed to be enjoying their jobs. Not a negative vibe in the building. It was an enjoyable way to get my car duties done. thanks johnSpeedy Services
by Rachel on 04/19/2025I recently took my 2024 suv to get clear coated. I was in and out in 20 minutes! Excellent services thanks to Jesus!Service Department
by Laurie on 04/18/2025Very through on car and told me what was needed and price and when I should get it done. I always go here for my Mazda. Everyone is very nice and patient.Additional fee to use credit card
by Jill on 04/08/2025updated 04/14/2025So, took my car in for a tire repair. Unfortunately, had to replace it. Almost $300. Went to pay and when it was time to put my card in to pay, up pops additional $9.00 charge to use credit. Um, what? This is new. Basically passing… on credit card fee. Not cool. Should have told me up front and given me option to go elsewhere before time to pay. Will probably do my routine service elsewhere going forward.Great Care from the team
by Love my Mazda on 04/10/2025There was no waiting when I arrived for my appointment. Eric was my technician. He did a great job making sure I had the appropriate work for my car. I really appreciated the way they didn’t try to selling extra work that wasn’t needed at… this time.Such a pleasure!!!
by Cheeseburger Mash on 04/29/2021This dealership is so amazing! I came here last summer during COVID for an oil change. Even though they were in a tent because they were remodeling their new car building in the blistering heat everyone was as kind and cheerful as can be,… smile’s galore 😊 !!!!! I wouldn’t ever catch myself going anywhere else. Nick and Jesus in service are the best! Everyone there has treated me like family even though it was my first time servicing my pre-owned 2018 Mazda 3 ❤️ Thank you for accepting me into the family guys n dollsAwful service experience
by Nikkid33273 on 11/03/2017I've been having many issues with my vehicle since I bought it in 2015. After multiple dealerships, I thought Cardinale Way would help. Nick was a wonderful service advisor, but they were unable to solve my issues involving braking… malfunctions. They actually told me to ignore my car's warnings when it tells me I'm about to have a collision when it was being triggered sporadically with nothing in the path of the car. I reached out to Mazda corporate regarding the lack of resolution from the dealer and during a conference call between me, Mazda corporate, and the dealer service manager, Jerry, things got a little heated although no vulgarity or name calling was used in any way. This resulted from Jerry refusing to answer basic questions. Jerry disconnected from the call and now refuses to service the car because he's apparently "too uncomfortable" to work with me, even though I've been polite and courteous on all my visits. In my opinion, Jerry is acting inappropriately. I don't think they want to deal with the problem because they'd rather pass the buck. And I certainly don't want to waste my time on a dealership that isn't willing to fix a practically brand new vehicle. Even Mazda corporate expressed disappointment in their supposed "discomfort" in working with me again. Definitely do not recommend this dealership to anyone. Take your business elsewhere. I know I will be.excellent customer service
by joeboxergirl on 10/19/2012updated 06/04/2025My car had a small dent in the side. They were able to repair and fix the dent perfectly, so it the car looks brand new again. Gary called me as soon as it was ready.
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