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Customer Reviews of AutoNation Honda Chandler

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726 reviews
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  • Never Again

    1 out of 5 starsby 2023 on 07/08/2023

    They take avenge of women. Charged me 4500 dollars to tint 3 windows. Added in additionally 4400 for appearance e package that I clearly stated I do not want. It covers and dings or chips I would happen to get on my new car. What a joke. I will go back to Chevy. Never again will I buy Honda.
    • Hi, we are deeply disappointed by your experience at AutoNation Honda Chandler. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 505-5186. We hope to hear from you.

      by Nia Sterling on 07/13/2023

  • AutoNation Honda Chandler

    5 out of 5 starsby Janet H on 07/07/2023

    Brian Pocius was my advisor. He is always super helpful. I have had different advisors in the past but Brian is the one that I trust the most. He goes above and beyond for me every time. He is great to explain what I need to know about my car and answers all my questions. What I appreciate the most is his kindness and engaging spirit with all of his clients. He delivers fast and exceptional service. He’s an amazing example of the type of person you would want to hire on your team. Thanks, Brian!
    • Hi Janet, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

      by Theo Sanders on 07/10/2023

  • quick service

    5 out of 5 starsby Bobby V on 07/06/2023

    I was in and out in less time then quoted me. That's a good thing since I was waiting.
    • Hi Bobby, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

      by Theo Sanders on 07/10/2023

  • Exceptional service as always

    5 out of 5 starsby JezzieMae on 07/05/2023

    Took my vehicle in for routine maintenance, had a great experience from start to finish. Ashton and Jake are always so professional and kind. They explain things in a way I can understand. The quality of the work is always excellent and I never have to wait long. Thanks for all your do to take great care of my vehicle.
    • Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

      by Theo Sanders on 07/07/2023

  • Superb service experience.

    5 out of 5 starsby DrewDns on 07/04/2023

    Diagnosed, pinpointed and fixed under extended warranty a very unusual problem draining our battery. Scott in service took care of us with exceptional communication throughout the process.
    • Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Chandler! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Gabi Porter on 07/06/2023

  • Auto Service

    5 out of 5 starsby Auto Service on 07/03/2023

    Pleasant and professional
    • Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

      by Gabi Porter on 07/06/2023

  • service feedback

    4 out of 5 starsby Honda CR-V on 07/03/2023

    No car wash or vacuum after service.
    • Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Gabi Porter on 07/06/2023

  • Shopping experience CR-V

    5 out of 5 starsby Jenna R on 07/03/2023

    We visited 3 dealers when looking for our new SUV. Auto Nation Chandler had friendly, helpful staff. We didn’t feel any pressure the first time we came to just check out the CR-V hybrid. Once we decided to go with this one, I worked with Bruce via email to work out all the details. I wanted to get as much as I could ironed out before I came in to buy, and Bruce and Vinh were both so helpful. We bought our new CR-V hybrid a few days ago, and we couldn’t be happier. Thanks for an easy car buying experience!
    • Hi Jenna, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Chandler! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

      by Gabi Porter on 07/06/2023

  • Service-Brian

    5 out of 5 starsby Garret P on 06/30/2023

    Excellent experience. Timely service. Brian P. Is a very professional service agent.
    • Hi Garret, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Nancy Gorge on 07/05/2023

  • Great Customer Service

    5 out of 5 starsby Mzgina59 on 06/30/2023

    I really appreciated Lee Griffin for his patience and honesty. His customer service was excellent!
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Nancy Gorge on 07/05/2023

  • Used car for my son's first vehicle

    5 out of 5 starsby Kelly Nicole on 06/29/2023

    I have purchased 2 vehicles from this location and it was always a great experience. They are very straight forward and it makes the car buying experience smoother. I really appreciate their attention to detail and their impeccable listening skills. My rep Alfred Contreras, searched vehicles for weeks to find the right used car for my son. I was very pleased with everything and I continue to take my vehicles there for service.
    • Hello Kelly, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Chandler. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Andy James on 07/03/2023

  • Bill G

    5 out of 5 starsby billgg1 on 06/29/2023

    I had an excellent experience with my purchase on a new 2023 CR-V at AutoNation Chandler AZ. The entire AutoNation team was great in assisting with my purchase, starting with the pre-schedule to visit, the test drive, and finalizing the purchase with the finance team.
    • Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

      by Andy James on 07/03/2023

  • Great Service

    5 out of 5 starsby Rube2198 on 06/28/2023

    Very professional Service Dept! Friendly quick service.
    • Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

      by Rose Schmidt on 07/02/2023

  • Very pleased with their professionalism

    5 out of 5 starsby Happy CRV on 06/27/2023

    I am very pleased with my experience buying a CR-V at AutoNation. The staff worked with me to find the vehicle that I wanted and were courteous. They gave me a very fair price when I made an offer to buy the vehicle. There was absolutely no high pressure sales from the dealer or to purchase the warranties. The staff explained how the new technology in CR-V works so that I felt comfortable driving it off the lot. I will continue to buy cars from AutoNation.
    • Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

      by Theo Sanders on 06/30/2023

  • Oil Change

    5 out of 5 starsby Sparky 16 on 06/27/2023

    Awesome service. Morgan was my representative and did an awesome job!
    • Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

      by Theo Sanders on 06/28/2023

  • Great, easy & quick service

    5 out of 5 starsby Chadwick L on 06/27/2023

    Service was easy to schedule, quick to complete and overall great.
    • Hi Chadwick, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

      by Theo Sanders on 06/28/2023

  • Great choice for service

    5 out of 5 starsby Anthony on 06/24/2023

    I’ve had my car serviced here several times now, each time was done quickly and for a great price. I really can’t say anything negative, great overall experience with helpful knowledgeable staff
    • Hi Anthony, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Chandler. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

      by Stephanie Mavis on 06/28/2023

  • Kyle Milnes, Service Adisor

    5 out of 5 starsby Michael on 06/23/2023

    Perfect!! Kyle is ALWAYS on top of his game. Most importantly, he keeps his word!
    • Hello Michael, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Stephanie Mavis on 06/28/2023

  • AC was intermittently blowing hot air

    5 out of 5 starsby David W on 06/23/2023

    AC works blow cool air and other times the compressor would not kick in. Took it over to Lucas at Honda and they got me in same day. They did need to keep it overnight but I picked it up the next day and was working like it was brand new.
    • Hi David, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Stephanie Mavis on 06/28/2023

  • Tire service

    5 out of 5 starsby Hondooh on 06/22/2023

    It was smooth. Wasn't worried about the outcome.
    • Hello, Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

      by Scott Styris on 06/24/2023

  • 100,000 Mile Service

    5 out of 5 starsby Johnny Jr. on 06/22/2023

    My wife stopped by the AutoNation Honda Dealership in Chandler AZ and made an appointment for service the following day. I accompanied her the following day and reviewed with the Service Advisor the work that was going to be done. He did a great job describing the maintenance that would was required. We have been going to this dealership for over 10-years and they do a great job.
    • Hello, Thanks so much for the warm recommendation of the team here at AutoNation We always strive to provide personable and excellent customer service. Thank you again for the review!

      by Scott Styris on 06/24/2023


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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi