Skip to main content

Larry H. Miller Chrysler Jeep Avondale

Today 08:00 AM - 09:00 PM

Customer Reviews of Larry H. Miller Chrysler Jeep Avondale

Review type:

Overall rating

3.0
3 out of 5 stars

(2 reviews)


Customer recommendations:

Yes (1)|No (1)

Thank you Jose!

5 out of 5 starsby Marina E on 01/10/2024

My daughter and I met with Jose Granados few weeks ago and purchased Jeep Wrangler 2023. We had a fantastic experience with Jose who helped us purchase my daughter's dream car.From the moment we walked into the dealership, Jose was attentive, knowledgeable, and went above and beyond to ensure we got the perfect vehicle for my daughter needs. Jose's professionalism and friendly demeanor made the entire process enjoyable. We left the dealership with Jeep Wrangler car and a big smile on our face, all thanks to this exceptional salesman's dedication and expertise. We highly recommend Jose to anyone in search of a great car-buying experience!Thank you so much Jose!!!
  • Hello Marina E, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

    by System Administrator on 01/10/2024

Have feedback for this dealer?
The following reviews are more than two years old. They are not included in the overall rating.
455 reviews
Sort by:

  • My Jeep Service Revu

    5 out of 5 starsby Deb on 11/02/2021

    My service guy Nick did a fantastic job communicating with me on what was needed for my Jeep. Very professional very friendly very knowledgeable. Greatly appreciate the job he did.
    • Thank you for taking the time to review our dealership, Deb! We are happy to have earned your recommendation. Come visit us again if you need anything. - Eric Ortega, General Manager

      by Eric Ortega on 11/02/2021

  • Sales

    5 out of 5 starsby Maggie Carrillo on 11/01/2021

    Everything was done professionally
  • Great service department.

    5 out of 5 starsby Rick Lopez on 10/09/2021
    updated 10/25/2021

    They deliver on time and diagnostics are accurate.
  • Service

    5 out of 5 starsby Perry on 10/05/2021

    Very professional and courteous
    • It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Eric Ortega, General Manager

      by Eric Ortega on 10/07/2021

  • Our salesman was totally awesome!!!

    5 out of 5 starsby Marcia DeCelle on 09/18/2021

    My husband and I were treated very professionally from the lovely salesman to the gentleman in finance. Actually anyone we came in contact with was very courteous and friendly. Very satisfied customers
    • Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Eric Ortega, General Manager

      by Eric Ortega on 09/20/2021

  • Awesome - Professional Experience

    5 out of 5 starsby Thank you Alex and Ronnie on 07/31/2021

    When I went to purchase my third vehicle with Larry H Miller my Salesman was friendly displaying the upmost professionalism. He took his time ensuring that I was comfortable selecting my new vehicle. The finance staff was helpful meeting my financial budget making it a great shopping experience. Being my third time purchasing a car with them, I would always recommend all my family and friends to shop with Larry H Miiler Chrysler.
    • Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future!

      by Eric Ortega on 09/03/2021

  • Sales rating

    5 out of 5 starsby Sales Rep on 07/08/2021

    Our sales rep Johan was incredible. So nice and very genuine
    • Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon!

      by Eric Ortega on 07/16/2021

  • Excellent Jeep buying experience!

    5 out of 5 starsby Alex on 06/28/2021

    My wife and I had a great experience buying a new Wrangler from Avondale Jeep. Our sales rep Epi was super friendly and helped guide us through the process
    • Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road.

      by Eric Ortega on 07/02/2021

  • First time buyer

    5 out of 5 starsby CMilligan on 06/26/2021

    I had the greatest experience as a first time buyer thanks to Sam Rivera. He was pleasant throughout the entire process and was extremely patient with having my one year old with me. He provided the best service to me and walked me through every step of the way. The entire team from financing to getting the car prepped and ready were swift. I appreciate the time they took to make the process pleasant.
    • Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future!

      by Eric Ortega on 07/02/2021

  • JOEY AND SAM ARE OUTSTANDING EMPLOYEES THEY DID A OUTSTANDING JOB ARE 10’S

    5 out of 5 starsby A Beloit on 06/21/2021

    Joey and Sam and the finance team are outstanding employees all of them need raises thanks for your help with this one much love and respect.
    • Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future!

      by Eric Ortega on 06/25/2021

  • Noah, a pleasure to work with.

    5 out of 5 starsby Noah on 06/16/2021

    Noah and sales staff were kind and a pleasure to work with.
    • Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you.

      by Eric Ortega on 06/25/2021

  • Amazing Service

    5 out of 5 starsby Sandra N on 06/03/2021

    It was an easy smooth process, my sales representative walked me through and explained everything in detail. I was very happy that he went directly to what I was looking for. Very professional and friendly.
    • Thanks for the great positive review! Come back again soon if there's anything we can assist you with.

      by Eric Ortega on 06/09/2021

  • New 2020 with 23000mls

    4 out of 5 starsby Roberto T on 05/30/2021

    Did everything he could to get me a great deal with a bankruptcy on my credit but I can get a better rate next year when I refinance but overall everyone was nice and kind
    • Thanks for your wonderful review. We hope to work with you again soon!

      by Eric Ortega on 06/09/2021

  • Another Jeep

    5 out of 5 starsby Jenner on 05/23/2021

    Noah was so helpful getting me into a new Renegade! Jeeps 4 life.
    • Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future!

      by Eric Ortega on 05/28/2021

  • The best !!!

    5 out of 5 starsby Mafia lopez on 05/21/2021

    Eric was very friendly he was very helpful as well I went in one day there wasn’t the Jeep I wanted so the next day as soon as new ones came in he called me and set up and appointment. The process was so easy I even had my car the first day. Great customer service
    • Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future!

      by Eric Ortega on 05/21/2021

  • WOW!

    5 out of 5 starsby Oscar Trujillo on 05/13/2021

    My name is Oscar Trujillo. Myself and my wife were very impressed how Roberto Terrazas was so polite, friendly and very knowledgeable. I will definitely being coming back to your dealership because of him. We purchased a jeep a couple of days ago and we will be definitely coming back to purchase another vehicle because of the outstanding service we received and also will be sending my family members to your dealership. Also would like to Eric Ortega for his kindness and making us feel welcome. I give this dealership 10 out of 5 stars for there awesome service
    • Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road.

      by Eric Ortega on 05/14/2021

  • LOVE MY JEEP

    5 out of 5 starsby LAW on 05/11/2021

    ready to work with you no pressure
    • Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future!

      by Eric Ortega on 05/14/2021

  • Salesman great, beware of predatory finance

    2 out of 5 starsby Rich on 05/10/2021

    My first clue should have been how hard I had to work in order to get any assistance from a sales person. Once I was hooked up with one he was very accommodating, knowledgeable, and personable. Their Selection was quite poor so I ended up with a vehicle well outside of the parameters I initially had set for myself. It was late, in fact well past their posted closing hours when I made it to finance. The gentleman who did my paperwork ended up being the prototypical, buyer beware, snake oil salesman that horrible stereotypes are based on. I am a disabled military veteran, who also has some residual cognitive disabilities from a previous stroke. While none of this Excuses my ridiculous lack of responsibility in thoroughly reading everything I signed, I was absolutely taken advantage of by a professional [non-permissible content removed]. I was led to believe that I was signing for several programs that were simply included as part of buying a jeep, when in fact each one of them came with a significant cost. I was told that I would be getting a copy of everything I signed but at 10:30 at night, once we were done, I was instead handed a small electronic storage device. I did not have anything at home to open this with, until a few day later. At that point I was able to see all of the additional charges that were added to my financing package. Extended warranty, ( which I specifically said I did not want) paint protection, oil changes, theft protection, etc. to the tune of over $6000. I immediately notified my sales person that I wanted a meeting with him his manager and the finance person I dealt with to discuss this issue. It has been almost 12 hours and I still have received nothing from them. I have since gone online and seen countless reviews from people in very similar situation with this dealership. I do not know how my situation will work out, but IWill spend as much time as necessary making sure nobody goes into this dealership unaware of my situation and the countless others like it
  • Sam is Great!

    5 out of 5 starsby Iris n Dree on 05/02/2021

    This is our second time working with Sam. He’s been great both times and he is a genuine and sincere human being. Thanks Sam for being honest and fair!
    • It's great to hear from you! We appreciate your excellent review and hope to work with you again soon.

      by Eric Ortega on 05/07/2021

  • Excellent sales

    5 out of 5 starsby Georgia Andon on 04/29/2021

    There is nothing bad I can say about Larry Miller Jeep In Avondale Willy my sales guy was the best you need a car go see Willy they treat u like family i love them best customer service
    • Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you.

      by Eric Ortega on 04/30/2021

  • Great

    5 out of 5 starsby Alejandro aguirre on 04/08/2021

    Great prices and deals and able to work on your situation
    • Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future!

      by Eric Ortega on 04/16/2021

About our dealership

Larry H. Miller Chrysler Jeep Avondale is a new and used car dealership offering a full lineup of Chrysler and Jeep vehicles serving customers in the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler and Jeep parts and accessories. Visit our website for Chrysler and Jeep incentives and to search our large selection of cars, trucks, and SUVs.

Amenities
  • Complimentary Coffee
  • Cable Television
  • Express Service
  • Customer Lounge Area
  • Automated Car Wash
Languages Spoken (1)
  • Spanish