Larry H. Miller Chrysler Jeep Avondale
Customer Reviews of Larry H. Miller Chrysler Jeep Avondale
Review type:
Thank you Jose!
Cliff in Service Department
by Eyvette Brown on 11/10/2020Thanks for your quick response and making sure the issue was resolved. Communication was fantastic!!Thank you for taking the time to review us! We hope you will continue to come to see us in the future!
Service
by Linda on 11/09/2020Excellent service. Took recommendations service agent suggested so had to wait a bit longer, but I won’t have to return for some time!Thanks for the great positive review! Come back again soon if there's anything we can assist you with.
Service
by Janice on 11/09/2020First time going with you guys and it was the best experience I’ve had quick and easy !Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle!
Thank You!
by Jose on 11/09/2020Wanted to thank Ray and the service team for the help and recent service on my vehicle. Everyone is ways super friendly and professional. I was offered an Uber to take me home, amenities from their break room, and was kept up to date on… what my vehicle needed/what may be needed in the future. Will be going back soon to do some of the work that was suggested. Thank you!Thanks for your wonderful review. We hope to work with you again soon!
Awesome service
by Misty Cunningham on 11/08/2020Francisco had awesome customer service and was very informative. I appreciate it.Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future!
Great service and quick
by love2shopchic on 11/08/2020I had TJ as my service manager that handled my vehicle. I had to have my car towed into the service department due to it not having started. From the moment of tow to the arrival there, it was smooth and just great. Communication was great.… TJ was awesome and very friendly. Felt like I knew him for years! He took care of me and my car and I definitely will be asking for him going forward. Thank you TJ!Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road.
Very Slow
by Poor Customer service on 11/08/2020Showed up for appointment for oil change at 10am some how left at 1pm every hour I asked for the estimated time of arrival it was "another 15 min" they didn't even wash my car because I "rushed"It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all of our customers. If there is anything else that we can do for you or if you have any other concerns, please give me a call and I’d be happy to assist. - Eric Ortega, General Manager, (480) 865-2055
Service department is awesome
by 2019 Jeep Cherokee on 11/06/2020I had my vehicle serviced at another dealership the beginning of October. A few days ago I went outside to start my Jeep like any other day and it had no oil pressure and oil was all over the ground. I called Miller and Juan answered the… phone. From the beginning he was as nice as he could be. I think he knew that I was freaked out because I had no idea why that had happened to my car. He gave me the number for their wrecker service and once my vehicle arrived at Larry Miller’s he looked at it and texted me to show me what happened and kept in contact with me the entire time. The other dealership when they changed the oil had not put the oil plug back in all the way so over the three weeks that I was driving it; it had leaked oil out. That night when I got home the rest of the oil that was in it had leaked all over the ground. He took care of my vehicle and had me back out on the road in a matter of a couple of hours. From now on I will make sure that I don’t go anywhere but Larry Miller to get my vehicle serviced. I trust them and the way that they take care of their customers. They really genuinely care about the situations that can happen to us. Anyone that needs help with anything; call Juan at Larry Miller! He is the best! The next time I get ready to purchase a vehicle I’ll be going to Larry Miller for that too!Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you.
Excellent service
by Melissa S on 11/06/2020Took my car and left it at the dealer overnight, they had a loaner car ready for me, no hassle at all! My car is running like new. TJ kept in touch with me throughout the whole process!It's great to hear from you! We appreciate your excellent review and hope to work with you again soon.
They actually listen!
by Unruly Julie on 11/06/2020Finally a Jeep service advisor that listens and executes on what you ask for. I want 5 tire rotation on my ‘not a mall crawler’ wrangler, simple oil change and resolution for the error code my Jeep giving. Mike had been upfront, honest… each visit and I will return again. Another location told me I had the wrong oil in my Jeep with less than 50k miles, they tried to push a new plan for synthetic, and they never do 5 tire rotations since it’s not needed. I expected that SA to next ask if my muffler bearing needed replacement after chastising the Jeep was moved to the wrong lane; needless to say I will never use that ‘other’ location again and Avondale is top notch. Thanks Mike!Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future.
Fantastic Service
by Joshua on 11/05/2020I had a great experience with my Jose who genuinely cared for me and the vehicle I was receiving and made sure I was in the loop about everything the whole way through.Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future!
Helpful and professional
by Deborah on 11/05/2020They were professional and prompt, my stay in the lounge was short. Everything was clean and comfortable.It's great to hear from you! We appreciate your excellent review and hope to work with you again soon.
Came with 3 issues, still left with 2
by Jess Gestrin on 11/05/2020Came to service with staining on my wrap and service tire pressure message showing, decided to get an oil change along with the issues. I feel like I just overpaid for an oil change, and left with the same other two problems I showed up… with. Especially concerned about the Service tire pressure gauge message that is still there. If I can't have take my renegade straight to Jeep to get that "serviced" like the message on my car is notifying me to do .. then what am I just stuck with an unfixable problem?? Sounds like a defect in the car The wrap on my car that I bought it with looks terrible and stained and the employee said “yeah you have to keep wraps constantly washed” as I proceeded to point out the car was subscription I have and told him how I even power washed my car. This is just poor quality wrap that I want removed, which I bought the car with the wrap about only a year ago—yet nobody in the shop can take it off? Disappointed to say the leastTire
by Tire on 11/04/2020I hace a screw on one tire and I have to leave to L.A. at jeep Avondale are very helpful and professional take care of the tire in no time. ThanksThanks for your wonderful review. We hope to work with you again soon!
High Quality
by High Quality on 11/05/2020This location has high quality customer service and very welcoming. I got to work with Shant Krikorian, a very wise employee that lended me some great advise and guidance. I really appreciate how well he listened to what I was looking for… in a vehicle. The atmosphere was simply the best and will definitely will be recommending to everyone.Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future!
Shant and Roberto
by andrew Valle on 11/03/2020Shant and roberto help me to get the car that I wanted with no hassel and no games was fast and easy and they didn't just push me away like other dealerships thank you guysThank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future!
LHM service review
by M Hernandez on 11/02/2020I really like going to LHM Jeep in Avondale for all of my service repairs. They are fast and professional. Even in this time of covid, they remain friendly and service is still with a smile.Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road.
Fast service
by Genesa on 11/02/2020first time at this service dept, easy to check in and fast service. Thank youThank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future!
Wonderful service advisor
by Charity on 11/01/2020I was pleased when Ray was willing to bring me an hour before my appt for an oil change. He helped me get an uber so I did not have to wait the 2 hours and explained to me the whole process. I was very thankful and satisfied to have his… help.Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you.
Service
by Service on 11/01/2020I took my car to be serviced for overheating and check engine light on. I had already explained what I had done before taking it in. I wasted my time and money for a diagnostic. Everything that I had already repaired was the same issues… they told me. So I felt like they did nothing but plug it in and go off the computer. Instead of getting there hands a little dirty and really checking.Service Department
by Rich Hakalmazian Sr on 10/30/2020Mike, as always was at the top of his game. 1.made the appointment. Arranged UBER 2 called to let me know the car was ready. 3.Arranged for my UBER to the dealer. 4. Car was washed & walked me out to my car Mike gets ********** Stars.… Great Service. I have been a customer since 2004.Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future.
Larry H. Miller Chrysler Jeep Avondale is a new and used car dealership offering a full lineup of Chrysler and Jeep vehicles serving customers in the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler and Jeep parts and accessories. Visit our website for Chrysler and Jeep incentives and to search our large selection of cars, trucks, and SUVs.
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
- Automated Car Wash
- Spanish
Hello Marina E, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
by System Administrator on 01/10/2024