Lithia Chrysler Jeep Dodge Ram Of Wasilla
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Customer Reviews of Lithia Chrysler Jeep Dodge Ram Of Wasilla
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Best car buying experience we have had!
by Joel Smith on 05/31/2025
I can’t recommend Brandon McCarthy at Wasilla Lithia Dodge highly enough! From the start, Brandon took the time to really get to know us and understand what we were looking for. There was zero pressure — just honest, clear communication and… a genuine focus on our needs. We traded in our old vehicle and got a more than fair value, and drove off in a 2023 Jeep Cherokee we absolutely love. Brandon was a true advocate for us throughout the process, and the final paperwork and sale were the smoothest and easiest we’ve ever experienced. If you're shopping for a vehicle, ask for Brandon — you’ll be in great hands!
73 reviews
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Best car buying experience we have had!
by Joel Smith on 05/31/2025I can’t recommend Brandon McCarthy at Wasilla Lithia Dodge highly enough! From the start, Brandon took the time to really get to know us and understand what we were looking for. There was zero pressure — just honest, clear communication and… a genuine focus on our needs. We traded in our old vehicle and got a more than fair value, and drove off in a 2023 Jeep Cherokee we absolutely love. Brandon was a true advocate for us throughout the process, and the final paperwork and sale were the smoothest and easiest we’ve ever experienced. If you're shopping for a vehicle, ask for Brandon — you’ll be in great hands!Next-Level!
by B M on 05/30/2025Sales department is friendly and courteous! The Assistant General Manager, Ansel, runs a tight ship!Great service at Wasilla Lithia Dodge
by Joel Smith on 06/01/2025Jim and Dan took on a warranty issue that stemmed from a different dealership and we felt we were treated very well during this process. The service team maintained communication with us, advocated on our behalf and worked hard to resolve… the issue. Our problem took several visits over the course of a few months and was not an easy fix. Although our problem took a long time to resolve, it was one of the better dealership service experiences we have had given the complexity of the issue.Brandon Made the Day for Us
by Tomi Wahlstrom on 05/08/2025Brandon is an excellent salesperson and took care of us very well. There was no pressure sales and he answered all questions effectively. He communicated very clearly and helped us to make an educated decision.Excellent Service!
by Milan on 01/20/2020Just purchased a new Grand Cherokee Trailhawk from Lithia in Wasilla. I live in Fairbanks, so the logistics were somewhat more involved than the usual, yet not once throughout the process did I feel like I was not the center of their… attention. I worked with Joel Ronne and was very satisfied with the service - easy to get hold of, not overly pushy, knowledgeable and just overall very helpful. Highly recommend and I will absolutely do business with them again in the future.Excellent
by Spencer on 11/30/2019This store is excellent. From Mitch, my sales person to Tony and Matt in service, finance was a breeze and i got exactly the deal I wanted. 5/5Great experience
by Greg on 10/15/2019I found a car for my daughter that met her needs, and the buying experience was pleasant. They worked with me to work around a bank loan issue, which smoothed the process significantly. I never felt pressured or manipulated, which I'm… very sensitive to as a salesperson myself. Thanks, Troy!Thank you Randy!
by Divida on 06/13/2019We had the best experience purchasing our new Jeep; Randy was patient (I test drove 3 cars!), kind and super helpful! We’ll be back!Best service
by Akvaldezmom on 04/11/2019I had Willie as my salesman and he was the best. He helped me with everything I asked and he found me the perfect truck. We will always from now on call Willie when we need a new vehicle.Excellent service and sales process
by CoryBye on 03/20/2019I worked with Mitch based on a referral and it was an easy and relaxed process the whole time. He let me look around for the truck I wanted, and even checked nearby inventory to see if there was other options for me. He was patient and took… care of my questions. When it came to purchasing, he and the finance manager worked with me on price and never once said the “price is the price” and gave me some firm positioning. Ended up leaving with a Wrangler!ReCall
by Great on 01/16/2019Service was great service writers were very friendlyVery fast and efficient!
by Jim on 01/12/2019Went in for a recall repair appointment. Was in and out under an hour. Thank you!Oil change
by John on 11/27/2018First good experience. I was greeted cordially this time. Excellent improvement. Continue to Challenge your employees to treat customers with enthusiasm,dignity,and, respect. P.S. Please ensure technicians check tire pressure.Service customer
by N.L. on 10/28/2018updated 11/02/2018Employees in all areas were polite, professional and helpful. They went out of their way to ensure customer satisfaction. I appreciated the way I was treated by all of the staff I encountered. Very impressed with employees and management.… Thank you!In and out, just the way I ike it!
by David.turner on 10/30/2018The last thing anybody wants to do on their day off is sit and wait 2+ hours for an oil change.... thanks for getting me in right away! I had plenty of time for other errands and some much needed plowing. Thanks again!Great serviice
by johnny on 10/28/2018Service was top notch my wife took the Jeep in for oil change and to set up an apt. She said everyone was professional and helpful. The work was done in an efficient manner even though it was busy. We will continue to do business with… Lithia as long as these positive experiences are the norm.Quick/Fast & In a Hurry
by Mike on 10/21/2018I recieved excellent service from the lady at the counter. She was pleasant and very helpful. I was in for an oil change and left with a set of tires as well. Thank you for the fair deal on the tires and the excellent service. She had… stated that she needed the truck for most of the afternoon which was no problem. Roughly two hours later she called me back and said it was ready for pickup. Keep up the good work. Your team is on point!They are great.
by Wayne on 08/22/2018updated 08/29/2018They always get us in when needed. They are professional and courteous, and pretty quick.Mitch is the best!
by Jill on 08/11/2018I purchased two vehicles this week from Mitch at Lithia Dodge. He is fantastic! Super friendly, excellent customer service, and he has gone above and beyond to make the experience as quick and easy as possible!Owner
by Margie on 08/03/2018My truck went in for a recall. Very pleased with the service I receivedQuality Work, Done on Time
by ShawnAK on 04/09/2018My truck developed a severe vibration and had to be towed to Lithia of Wasilla. They were able to diagnose the problem, get me an estimate of the repairs, and get me back on the road quickly. The work was done when promised at the quoted… price.
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