Customer Reviews of Kendall Ford of Wasilla
Review type:
New f350
by Superduty on 03/31/2025
The Kendall team is awesome, dedicated to service of customers, helpful and are there for you throughout the whole process. I would recommend them anytime
138 reviews
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5 star service
by Alaskaman4930 on 06/01/2015I am not a talker but one thing that surprised me was the cooperation between the salesmen. I know of that salesmen get paid by commissions, but the one (Mr. Ford) I spoke to first for an hour gave the sale to a salesman who was new… (Brandon) and then he and another salesman (Matt) helped him in the process. I have never seen that before, it is usually every man for himself. All three have and are willing to assist in any question I have and see how things are going with our new vehicle. Good going, that kind of cooperation and service brings people back.Great service
by aksnowygyrl1 on 05/14/2015updated 05/29/2015Great customer service. I wish they would vacuum as well as clan the windshield.Recall
by Fordfocus6760 on 05/20/2015updated 05/29/2015I will continue doing business with you and encourage others to stop by and see what you have to offerGreat People
by bulldoginak on 05/27/2015Found two F-350 trucks that were equipped with everything that I was looking for. the one I chose had a sun roof and that is mostly what made the difference. Staff was the BEST!Happy with my new truck
by Sam8613 on 05/27/2015I purchased an F-350 deisel using the x plan. I was happy with the sales team's service. My only complaint is the mandatory walk through of warranty and service plan's. In my opinion, when a costumer knows whhat he wants why should I… have to sit through the sales job? All said, I will most likely buy my next vehicle at this dealerTop Notch Service Department
by Alaska17470 on 05/22/2015So much easier to deal with than Cal Worthington in Anchorage (where I live). They actually make appointments to see your vehicle. Then they actually see your vehicle (I had left my car with Cal all day for an oil change and then when I… went to pick it up right before closing they hadn't even LOOKED at it yet - let alone changed the oil). Kendall Ford is first rate. Now if only they had a shop in anchorage!Starter install
by RFAlaska on 05/18/2015They did a great job dealing with me. Only downside was they were super busy so it took longer then I expected to get the work done/Great Service
by kgillum on 05/18/2015Tami from the Serice Dept is the reason why I'll continue to bring my families vehicles to Kendall Ford service dept. She goes above and beyond, and makes you feel welcomed. This is my third trip to the service dept, and she remembered me… from the previous two times in. The last time I was in was a month and half ago, now that's awesome service. She's the smiling face with a great personality that every Kendall dealership needs. Ken GillumExcellent
by Pete7710 on 05/08/2015Excellent service & enjoyable place to visit & I get all of my service at Kendall Ford.oil change
by bobsand1 on 05/08/2015Excellent customer service. Very friendly staff. I was impressed with the gentleman that helped me ,he treated me with respect. I was impressed with the new shop.Excellent customer service!
by Mary7302 on 05/07/2015Excellent customer service. The facility was clean and the staff was friendly and fast. I'm very pleased with the all around first class service.great service
by ACC4127 on 05/05/2015Got my strange vibration diagnosed and repaired. Thanks!great service
by Jiggy1384 on 05/04/2015Corey was great and very easy to deal with and I hope I get him next time my car needs serciceGreat service when parent company was slow having new parts made.
by Georgie2022 on 05/02/2015All of my contacts with this company have been pleasant and efficient.Excellent
by Agreen9840 on 05/02/2015It was done in under an hour. Facilities were very clean. Staff very helpful and nice.Great service
by Lolo907 on 05/01/2015It was a really good experience. The truck I bought is amazing and I am in love with it. Can't wait to drive it for years to come.Friendly Staff
by AKHam on 04/30/2015The staff was cheerful and courteous, the waiting area was comfortable and had free wifi. My oil change was done in a reasonable amount of time and the cost was similar to what I pay at quick lube type places (it was actually a couple… dollars less). Reading over the paperwork later, they mentioned something noted as damaged during the inspection, but no one talked to me about having it repaired, I'm a little miffed about that.Great Service!
by jterry2571 on 04/28/2015Helpful, friendly staff! Would recommend to all! New facility is nice.Wiper Issues
by zachstohr on 04/28/2015Barb and tech were so helpful in resolving my issues. I appreciate their willingness to continue troublshooting to get it right.2012 Super Duty (Diesel) Recall
by Elmochief on 04/25/2015Reprogramming of the computers took care of an issue that had been going on since I bought the truck. It would intermittently run rough like there was an air pocket in the fuel line. After the service she is purring like a happy… kitten. Thanks!Top Notch
by Akstorm907 on 04/15/2015Great service once again. Had oil change. During service they found that I needed am alignment bit did not inform me until after they were done. Would've had it done then if informed sooner.
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About our dealership
Kendall Ford is proud to sell and service Ford vehicles in the greater Wasilla area. With models like the new F-150, Focus and Escape, we have something for every taste and budget. Browse our new Ford inventory to check out the model you've been eyeing. If it's a used car or truck you're looking for, Kendall Ford has a huge selection of Certified Pre-Owned vehicles too.
What sets us apart
For over 80 years, Kendall has been giving back hundreds of thousands of dollars to local charities and organizations that support families, children and education.
We are happy to hear that you got exactly what you wanted out of your car-buying experience with us. We wish you safe travels in your new F350 and look forward to seeing you again soon! Thank you, and have a fantastic day!
by Abigail Spencer on 04/03/2025