Long-Lewis Ford of the River Region
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Customer Reviews of Long-Lewis Ford of the River Region
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Happy as a fat kid in a candy store
by Justin lantz on 06/10/2025
updated 06/16/2025
My salesman was Chandler and it was time to trade my Hyundai santa cruz for a new truck. We'll we had already bought one from him for the company which he was the salesman who got us that one. Well he did us so well I decided to use him… again. Well he did exactly what he did last time and got me my new truck. He's an awesome salesman and if your looking for a new ride I recommend long Lewis in Prattville and ask for him. Thank you so much. Love my new truck. 2024 f150 blacked out.
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The following reviews are more than two years old. They are not included in the overall rating.
17 reviews
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Excellent Experience
by Elsie on 11/29/2021Bought a new Expedition from Long Lewis in Prattville. We handled most of the transaction via phone/text, so when we got to the dealership, it went very smoothly. Everyone was friendly and professional and before we left the lot, we knew… all the basics about the technology. Highly recommend this dealership!Will never go back
by No longer want a Ford on 02/07/2021updated 02/12/2021We took our Ford Escape hybrid in, they ran the code, and said that one of the modules in the battery was bad. They didn't have any information on what module was bad or check anything else. Then, when we went to pick it up (same day), I… waited for 30 minutes while they looked for the paperwork. They never found it, but still charged us $130 and gave us the same information AutoZone could've given us for free. But even AutoZone can give you a printout of the error at the end. I would NOT recommend going here for anything.Great Dealership
by Edward Hatch on 10/04/2019I have had excellent service from Long Lewis Ford in Prattville. They provide a nice wait area and are very accurate with there time estimates for doing maintenance. I have received nothing but quality workmanship from this dealer for both… of my Ford vehicles. Extremely happy with them!Outstanding
by TrueLife on 02/17/2019This dealership worked hard to make sure we were satisfied. We would highly recommend the dealership. Outstanding service!An awesome dealership
by MrK on 01/10/2019This is an awesome dealership to purchase a new automobile from. From the moment I arrived at the dealership, until I purchased my vehicle (2018 Ford Explorer Limited) I had a professional, knowledgeable, and courteous sales team that… walked me through the entire process of picking out and purchasing my new vehicle. I highly recommended Long-Lewis Ford to anyone looking for a vehicle, and I definitely will be doing business with them again!Best purchase experience I have had in ages
by Butch on 12/10/2018The salesman asked me what I wanted and worked diligently to find it. I would recommend them to anyone shopping for a new vehicle based on my experience. It was refreshing to feel like a valued customer where the salesman made my… expectations his number one priority.Good pricing, great people
by rrhye62 on 11/30/2018We had been searching for a truck for about a month visiting 3 local Ford dealers, calling dealers within 100 miles, and on the internet. We really didn't have any luck until we decided to stop at Long-Lewis Ford and speak will a sales… rep. Bobby Brown did a fantastic job finding a truck (somewhere in Georgia) that met all of our requirements. We've purchased all but one of our vehicles at Long-Lewis Ford (and it's predecessor Gilmore Ford) since 1987. Good pricing and great people just have us coming back again and again.Great Experience!
by wayneivey on 09/28/2018We recently purchased a new Escape from Long-Lewis. We shopped the internet looking for an Escape with certain options. We found what we wanted online at Long-Lewis which was approximately 80 miles from our home. From our first online… contact, it was a good experience. The sales team, Steven Davis and his assistant, Zoe, were very helpful in the process. They offered a top dollar for my trade-in, a 2011 Ranger. It was a great help to have Zoe demonstrate the features of Sync3. We would highly recommend!Excellence in customer satisfaction
by maddox2338 on 03/17/2010Made my second purchase from this dealership. I only thought the first time was a good experience. The second by far surpassed the first! This was the first and only time I was able to complete a deal without haggeling over trade-in… value and purchase price! The salesman (Cornelius Lang) was superb in every aspect. I was in a bind for time, working night shift, and he pushed this deal through for me with time to spare. I would highly recommend this dealership, and especially this sales person, to family, as well as anyone else!
Ford F-150
Ford Explorer
Ford Bronco Sport
Ford F-250 Super Duty
About our dealership
Thank you for the awesome review and for coming back to work with Chandler again! We’re so glad he delivered another great experience and helped you find your perfect new truck. Your loyalty means a lot to us, and we’re thrilled to hear you’re loving your blacked-out 2024 F-150! Enjoy every mile, and thank you for recommending Long-Lewis in Prattville!
by LongLewisoftheRiverRegion on 07/14/2025