Capitol Chevrolet Montgomery
Customer Reviews of Capitol Chevrolet Montgomery
Review type:
Bought new truck
by Jharper.top on 05/08/2025Bought a new truck. Ricky jones was excellent helpMr Ford Greatly satisfied customer
by Tedison63 on 04/26/2025Mr. Rosevelt took great care in making sure that I was taken care of properly. The perfect guy to be in sales.We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Great Customer Service
by Tay Pete on 04/16/2025I highly recommend Cedrick to anyone! He’s a hardworking, patient, and outstanding young man! The whole team was a pleasure to work with!!Tay, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out to us if there's anything more we can do!
Great service
by Richard on 04/13/2025Bought a used truck. Charles (original salesman) was out for his anniversary so we had Chuck. He was great helping us get the payments we wanted and even gave us his personal car deodorizer to help with the heavy smoke smell and whatever… the "cleaner" was to get rid of it. Financing guy (can't remember his name) was super friendlyRichard, we are so pleased you enjoyed your visit to Capitol Chevrolet Montgomery! We do hope we can be of assistance in the future. Take care!
Very kind and helpful
by Randal G on 03/29/2025They went out of their way to get me financed.Hi there, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!
Should have checked the rear lights
by Precious on 02/09/2025My experience was ok. I was very impressed with the salesman ( excellent customer service at it’s best ) . Unfortunately, I got home and realized my rear light was out. I never thought to check the lights while I was at the dealer….not sure… what to do about that.Hello, Thank you for bringing your experience to our attention. We would appreciate the opportunity to make this up to you and to assist with your tail light. Please contact our General Manager at (334) 625-1752 at your earliest convenience.
New car purchase
by Joe 111 on 01/26/2025Worked with Chuck and Roosevelt on purchase of new Tahoe. Both were very knowledgeable and helpful. One of the easiest and quickest car purchases in my life. I strongly recommend talking to either of these guys at Capitol Chevrolet before… you make a purchase anywhere else.Joe, we really appreciate your positive review! We look forward to your next visit! Take care!
Thank You
by JKendrJoy14 on 12/28/2024Timing, respect. Great customer care.We’re so grateful for your feedback and delighted to know we went above and beyond for you. Thank you for choosing us—our team is here for you anytime!
Great Salesman!!
by shelton on 11/02/2024Mr. Roosevelt Watkins was a great salesman. Did an outstanding job explaining all of the options and was upfront on everything. If you are in the market for a new vehicle go to Capital Chevrolet and ask for Mr. Roosevelt Watkins. He will… treat you right great customer service.Shelton, thank you for your kind review; we are happy to pass along your comments to the team here at Capitol Chevrolet Montgomery! We are always more than happy to assist you if anything else comes up. Take care!
Poor representation of GMC‼️
by S Harvey on 04/09/2024I was told that the vehicle did not have ANY WARRANTY left on it, Factory or Dealer Warranty. This was INCORRECT! The vehicle needed servicing a week after I purchased it and the service which included the replacement of a thermostat was… “COVERED” under the FACTORY WARRANTY that’s still active on the vehicle! I didn't receive a “Dealer's Affidavit” which without this, I would have been charged an ASTRONOMICAL amount of money for my car tag! The vehicle needs windshield wipers and I just purchased it on 3/14/24.We appreciate your feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (855) 984-2778 when you have a chance. Thank you, and we look forward to hearing from you.
Bought a certified Camaro
by Bill Woods on 03/31/2024Nothing less than a 5 Star experience from start to finish. These guys are top notch from the conversations planning our visit until we were out the door headed home. They stayed late after hours to complete our purchase. Always pleasant.… And then called three hours later to make sure we were safely home in another state! Thank you!!!!!Thank you again for taking the time to let us know how we did. We hope you have a great day!
Mr Shepheard
by Mr Shepheard on 03/30/2024Great experience from the General manager an all the staff.everyone was very friendly and very professional. Thank you Tony Meads for everything.Thank you again for taking the time to let us know how we did. We hope you have a great day!
Excellent
by Patricia on 03/18/2024Friendly, knowledgeable sales peopleThank you again for taking the time to let us know how we did. We hope you have a great day!
New Car Purchase
by Shameka M on 03/12/2024Cedric Dotson was the absolute best salesman! He was very knowledgeable about the vehicle I purchased and gave excellent feedback. I would definitely recommend him to anyone I know that's looking to purchase a vehicle from Capital… Chevrolet.Thank you for taking the time to let us know how we did. We hope you have a great day!
Chevy Girl !!! LOVE MY CHEVY !!!!
by Chevy Girl on 02/08/2024Charles Lewis @ Capital Chevrolet in Montgomery was FANTASTIC!!! I live in Smith Station, which is about an hour away from Montgomery. I had called Charles and talked to him about a Chevrolet equinox that said it was in transit. I was… specific in what I wanted..It took a month for it to get to the dealership ,but when it did Charles let me know they were unloading it off the transit truck. I asked Charles to send me a bunch of pictures of the car before I came up there to look at it .That he did !!! . Within a couple hours. I was up there test driving my new Chevy equinox. I LOVE MY CHEVY !!!Thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Misleading
by Felicia W on 01/28/2024I was told my credit wouldn’t be ran again (I was pre-approved) but received a notification it was being ran as I was sitting there. They also filled out their paperwork with a higher rate and longer term than I was told I was approved for.… I tried calling them to have it corrected but they didn’t return my calls.Hello, my name is Jason Wilson and I am the General Manager here at Capitol Chevrolet. First of all, I wanted to say thank you for giving us the opportunity to earn your business. I hope you are enjoying the vehicle. I tried to call, but was not able to connect. I have reviewed the purchase and verified your application was only submitted to the credit union you asked us to use. The rate and term were provided by them as you came into the dealership with a pre-approval. Please feel free to give me a call at your convenience to discuss. You can reach me at 334-531-7138. Thanks again, Jason
New vehicle
by New Vehicle on 04/28/2022They did a great job working with us!!!Hi there, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
We're happy you found our staff to be so supportive during your experience here at Capitol Chevrolet Montgomery. Please let us know if there is anything else we can do for you; we are more than happy to help!
Worst car buying experience ever!
by wce1397 on 05/12/2018updated 05/24/2018We purchased a new Silverado 2500. Promises were made but never completed.Hi there, we apologize for the delayed response. Thank you for taking the time to leave us this feedback. It is discouraging to learn that your experience was not a positive one, but your feedback helps us improve moving forward. We hope you will consider us in the future, have a nice day.
Excellent Dealership
by Allgood77 on 08/20/2016updated 08/29/2016The salesman was very competent and knowledgeable. Both he and his sales manager were very kind and were able to help us with our purchase. It was the MOST RELAXING EXPERIENCE I have ever had in buying a vehicle. The lady who arranged… the financing was also very competent, helpful, and friendly. I highly recommend this business.Worst Sales Experience Ever
by PaulS1968 on 04/20/2016Although I signed all purchase paperwork remotely and overnighted back to dealer (creating a binding fully executed contract) including a signed credit card authorization form for the deposit, since I was out of town, the dealership sold my… car to somebody else the next day before I could take delivery. This dealership acted unethically at best and illegally at worst.Thank you for bringing this to our attention, Paul. We apologize for the inconvenience this may have caused you, however, we have a strict no-hold policy at our store. We would like to speak with you directly about this experience to clear up any misunderstandings and restore your trust in our business. Please contact our General Manager, Tony Xenakis directly at Tony.Xenakis@capitolchevrolet.com or 334-272-8700. Thank you again for taking the time to reach out to us. We hope to speak with you soon and assist in rectifying this as best as we can.
Inaccuracies on website and misinformation from phone call
by gonoles11 on 04/03/2016BEWARE! Had been looking for awhile for a specific color combination of vehicle. Found it on their website. Called and spoke with an internet salesperson to confirm they indeed had THIS vehicle on their lot. Was excited to be told they… did and would hold it until we could drive up the next morning. Drove 4 hours ONE WAY to not even meet the person we spoke with. When somebody brought the car around front for us to see, it was the WRONG color. Absolutely devestated and a complete WASTE of one whole Saturday. Will NEVER consider dealing with them in the future........ Felt like this was a bait and switch......Gonoles11, thank you for bringing this to our attention. We are disappointed to hear that you did not have a positive experience with us and apologize for any inconvenience this may have caused you. This is not characteristic of our honest and thorough sales practices and we would like to speak with you directly to help you find the perfect vehicle. Please contact Quanta Mitchell at Quenita.Mitchell@capitolchevrolet.com or (334)272-8700 to further discuss this matter. Thank you, and we look forward to speaking with you soon.
Chevrolet Silverado 1500
Chevrolet Malibu
Chevrolet Equinox
Hi there, thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!
by Brooke Stockton on 05/12/2025