EchoPark Automotive Birmingham
Customer Reviews of EchoPark Automotive Birmingham
Review type:
Great experience all around
Happy Car Buyer
by Happy guest on 01/01/2025updated 01/06/2025Great Experience With Heather Selling Us Our New Car Easy Profesional Friendly Service! Go See Her....This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.
Finally a dealership worth visiting
by Dana on 12/31/2024Heather McCollum is great. She’s very professional and easy to work with.Thank you so much for your kind words! We're thrilled to hear that you had a 5-star experience with us. Congratulations on your new vehicle! We wish you many happy miles ahead, and we’re here for anything you need on your journey. Safe travels and enjoy the ride!
So good, bought a 2nd one!!
by Nick on 12/29/2024We were in the market for another car and remember the last experience we had with Echo Park. Blake was excellent as he was with our first purchase. Will definitely do business with again.Thank you for sharing your experience with us! We are thrilled to hear that Blake provided you with excellent service once again. It would be our pleasure to do business with you again in the future. Thank you for choosing Echo Park!
Gloria was awesome.
by Tikyla Johnson on 12/15/2024updated 12/24/2024Making an appointment made everything go by quicker. Gloria helped me professional and personally. I’m so grateful. My credit was low and I had a repo on my credit and I was able to get a car.Thank you for sharing your positive experience with us! We are thrilled to hear that Gloria was able to provide you with excellent service and help you overcome financial obstacles. We are grateful for your business and look forward to serving you again in the future! #grateful #happycustomers
Excellent Service!
by Christina on 12/20/2024I had never heard of EchoPark before this experience, so I paid attention to everything. From the professional and personable atmosphere to the transparency of information, I was impressed. It was an excellent first-time experience from… start to finish. Heather McCullom made sure I was comfortable with every step. Her extensive finance knowledge, mixed with her patience, created a confidence I could trust. She provided my best options, and I am happy with my choice. Thank you, Heather! You're the best!Thank you so much for taking the time to share your experience, we are thrilled to hear that Heather provided such excellent service! We pride ourselves in creating a professional and transparent atmosphere for our customers. We appreciate your trust in us and hope to see you again soon! #EchoParkExperience
Gloria Lee was the best!
by Kyla on 12/14/2024updated 12/20/2024Gloria Lee helped me professionally and personally. I was having an extremely low day and she helped me.Thank you for your kind words about Gloria Lee! Our team is dedicated to providing exceptional customer service and we are so glad she was able to make a positive impact on your day. We always strive to go above and beyond for our customers.
Satisfied customer
by Happy Driver on 12/13/2024updated 12/19/2024Abraham was very professional and I purchased the car of my dreams!Thank you for your review! We are thrilled to hear that Abraham provided you with a professional experience and helped you find the car of your dreams. It's our goal to make every customer's experience exceptional. Thank you for choosing us!
Excellent service!
by Karen and Mir Valek on 12/16/2024We had a great experience buying our last car. Thanks to Heather Mccollum who took care of everything and answered all our questions.We are so glad to hear that you had a great car buying experience with Heather Mccollum! It's our pleasure to provide excellent service and answer all of our customers' questions. Thank you for choosing our business!
Heather was Great!
by Satisfied guest on 12/14/2024This is my second car I have bought from Heather she has been very patient and knowledgeable and has helped my family have a great experience buying now two cars for each of my daughters. I will be going back to buy the 3rd one as well!Thank you so much for your kind words! It's always a pleasure to work with you and your family. We're thrilled to have been a part of your car-buying journey and look forward to helping you with your next purchase. Your repeat business means the world to us!
Had a really good experience with Heather!
by Carolyn on 12/13/2024I like how heather she didn’t just try and talk us into or out of anything, she was very accommodating! The service was great, I’d highly recommend working with her.Thank you for your kind words! We strive to provide exceptional customer service and are thrilled to hear that you had a positive experience with us. We appreciate your recommendation and look forward to working with you again in the future.
Got Dream Car
by Ready to go on 12/13/2024Service was fast and easyThank you for your feedback! We pride ourselves on providing quick and efficient service for our valued customers. It's great to hear that we were able to meet your expectations. We look forward to serving you again in the future!
Great Service!!!
by Cristie on 11/29/2024updated 12/05/2024Was easy buying a car here. Heather McCollum made it really easy and straightforward for us!Thank you for the kind words! We are thrilled to hear that Heather provided a smooth and simplified car buying experience. We appreciate your business and look forward to working with you again in the future.
Amazing service
by Loren on 11/27/2024updated 12/04/2024Heather is an angel! She got me on a car that I was very happy with! She was confident the moment I stepped foot here and told me I would be leaving with a new car and I did just that. She’s the best.Thank you for your glowing review! We are so happy to hear that Heather provided excellent customer service and helped you find the perfect car. We always strive to make our customers leave with a positive experience. Thank you for choosing us!
Sell Alison & Ben your car
by Nicole S on 11/19/2024updated 12/03/2024The buying team at Echopark is awesome. I went to trade my car and I was happy with the number they gave me. They beat out all the area dealers. I decided to hang on to it and see if my daughter wanted to buy it. They told me I could bring… it back within the week and they would buy it for the same trade amount! I was so happy. I went back three days later and walked out with a check within an hour. I highly recommend Echopark and their buyers!Thank you for your amazing review, we are thrilled to hear about your positive experience with our buying team at Echopark! We strive to provide the best trade-in offers and customer service in the area.
Go to EchoPark to trade your car
by Lori on 11/05/2024updated 11/21/2024Alison gave me the best $$ amount on my trade. Jon gave me the best salesman through Abe. He made sure I was taken care of while waiting on my check. Alison was very helpful in understanding the process.Thank you for choosing our dealership, we are thrilled to hear you had a great experience with Alison and Jon! We pride ourselves on providing exceptional service and ensuring our customers feel well taken care of. We appreciate your feedback and look forward to assisting you in the future.
Pleasant experience
by Joel Wallace on 11/04/2024updated 11/21/2024Ben and Abraham were very helpful. Smooth and seamless process.Thank you for your kind words! It's always our goal to provide a smooth and seamless experience for our customers. We're glad Ben and Abraham were able to assist you. We appreciate your feedback and hope to see you again soon!
Good experience
by Emily on 11/12/2024Good experience and fair pricing! Abraham and Issay were friendly and helpful. Like all car shopping it took some time and there is the sales pitch for add-ons, but overall would recommend.Thank you for your positive review! We're happy to hear that you had a good experience with fair pricing. Our team is always friendly and helpful, and we're glad Abraham and Issay made your car shopping experience enjoyable. We appreciate your recommendation and hope to work with you again in the future.
Pretty good experience
by Andy on 11/12/2024The process was fairly easy. Abraham and Issay were helpful. Buying a car is rarely fun but this could have been worse. Overall I felt good about our purchase.Thank you for your review! We're glad to hear that our team, Abraham and Issay, were helpful in making your car buying process easier. We strive to make every experience with us as positive as possible. Congrats on your purchase!
Highly Satisfied
by VJC on 11/09/2024I was at Echo Park to purchase a vehicle due to an accident I had 3 wks ago (thru no fault of mine) that totaled a car that I loved. Only made 2 pymts whn this happened. I was so undecisive. Had been car shopping ALL day with the help of… my sister. Worried I would make wrong decision. Didn't like being in a position having to purchase another car. Wanted something I could feel safe in. Heather McCollum was so patient and understanding with me. Not pushy at all.' I went back and forth between a 2024 Hyundai Tuscon and 2 different 2023 Nissan Muranos. I bought the Midnight Edition of the Murano. Think I'm going to LOVE it!Thank you for choosing Echo Park to help you find a vehicle after your unfortunate accident. We're happy to hear that Heather provided great customer service and helped you find the perfect car. Our team is here to make the car-buying process as stress-free as possible. Enjoy your new Midnight Edition Murano, and thank you for sharing your experience with us!
Trade your car with Echopark
by Lorrie W on 11/05/2024I talked with Jon who set me up with Alison to trade my vehicle. I was on a time crunch and she gave me a good number quickly. I plan on selling them my car. Jon said he would get me a salesman to contact for when I was ready. It was a well… oiled machine there and Alison was great at explaining my value of my car. I will be back this weekend.We’re so excited to hear that you had such a great experience with us! Thank you for choosing EchoPark and taking the time to leave a review.
Best Deal EVER
by Andrea on 10/13/2024Echo Park offered us the best trade in value for our current car and had an incredible price on the new car we were looking for. Connor helped us out and made the deal happen. We were so happy. We drove 5 hours (both ways) to make this deal… and it was worth it. Saved us thousands of dollars.Thank you so much for your kind words! We're thrilled to hear that you had a 5-star experience with us. Congratulations on your new vehicle! We wish you many happy miles ahead, and we’re here for anything you need on your journey. Safe travels and enjoy the ride!
Nissan Rogue
Mazda CX-30
Toyota Camry
Thank you for choosing Echo Park! Our team is dedicated to providing an exceptional car buying experience, and we're thrilled to hear that Chris went above and beyond to ensure your satisfaction. We appreciate your kind words and recommendation and look forward to serving you again in the future.
by Danny Everette on 06/03/2025