Customer Reviews of Sunny King Honda
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Speedy Gonzales
by Jimmy Smallwood on 01/25/2024
Great fast reliable service
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The following reviews are more than two years old. They are not included in the overall rating.
37 reviews
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Car Purchase
by HeatherW16 on 11/21/2016My husband and I recently purchased a used 2015 Honda Civic SI and had a wonderful experience with salesman, Nick Pope! This most recent purchase was our 3rd purchase with Nick. Previously purchased: 2016 Honda Accord Sport and 2016 Honda… CRV Touring. Nick did a great job answering any/all questions, being polite, friendly, professional, and accommodating in the car buying decision. The car buying experience was very positive and completely stress free because of Nick's knowledge and help in the process. I would not hesitate to recommend him as well as Sunny King Honda to anyone I know!First Honda Purchase
by PaulinAL on 11/22/2016We purchased our first Honda from Sunny King through Nick Pope. The sales experience was excellent from our point of view. Our experience was so good that I continue to go to this dealer every time I need service, oil changes, or other… minor adjustments. The vehicle, a 2010 Odyssey, had been taken as a trade and we bought it just about 24 hours after it was traded in! The car was an exceptional buy for us. I would recommend Sunny King and Nick Pope as well as their Service department with great enthusiasm.Timing Belt Replacement
by paulinal on 11/22/2016When we purchased this used Honda, I was advised by the Service Department to bring it back at 105,000 miles for new water pump and timing belt. We did just that and were amazed at the excellent service provided, the timely replacement… and quality of work. I also have my car regularly serviced by Sunny King for each oil change. My next Honda will be from Sunny King and their salesman, Nick Pope. Thankful to have connected with this group of professionals.Nick is the bomb
by Tnicoler on 11/21/2016Anyone looking to buy a car, go see Nick Pope, you will not regret it!! When I bought my very first car Nick was my salesman. He made the process so easy, that I have now purchased my third car from him and would not consider going anywhere… else! Everyone there makes you feel welcome and are a breeze to do business with (:Best Dealership
by kgcrouch on 11/21/2016My husband and I have purchased several new cars. I had contacted Nick Pope through the Internet on a Toyota Tacoma Truck, he was very helpful answered our questions. We went to Sunny King Honda in Oxford AL. Met Nick test drove the truck… and I love Sunny King, very nice professional people. Made our experience one of the best ones. In no time we had the vehicle purchased and ready to leave. I would never go to another dealership if it isn't a Sunny King lot. They are Simply the best to deal with.Only place I'll shop
by LanaMichaels on 11/21/2016I'm on my third Honda from Sunny King Honda in Oxford, Al and I will continue to shop there. My salesman Nick Pope has always been so great and helpful. He isn't trying to rush and has always been willing to answer questions about my… vehicles even after I signed and purchased. I started off with a 2011 Accord, then went to a 2013 Accord Sport and now I'm in a 2016 Odyssey. All of my vehicles have been problem free, no recalls or service issues. I highly recommend the Honda brand and this dealership!Sunny King Honda's Amazing Staff
by LPruitt on 11/21/2016My husband and I just purchased our second Honda CR-V from Sunny King Honda. We can't say enough good things about them. Our salesman, Nick Pope, who we used for both purchases, goes out of his way to make sure you leave completely… satisfied with your new vehicle. He listens to what you're looking for, and takes the time to meet your requests. He makes buying a vehicle a pleasant experience, not just "let me run your credit, and show you a car". We HIGHLY recommend the Sunny King Honda team!!Trade In and New Car Purchase
by Starling on 11/21/2016We have just completed the process for our second Honda Odyssey. We could not be more pleased with our salesman, Nick Pope. He made the experience easy and fun at the same time. Nick has never stopped looking out for us at the conclusion of… the sale. He has always been available to answer questions no matter how insignificant. He always puts us first and I have no doubt that he treats every customer the same way. Sunny King Honda will continue to be our first and last stop when searching for an automobile.Avoid! Refuses to stand behind the cars they sell!
by shaneo42 on 11/10/2015Avoid this dealer! They refuse to stand behind the new HRV they sold me. I purchased the vehicle on October 24th and began having accelerator issues less than 16 hours in. After several days at my local Honda dealer they said that is was… manufacturing defect which they initially thought was the throttle bottle but later realized it was the PCM. After finding out that there was a major issue with a brand new car (only 24 miles when purchased), I messaged my salesman Chad the following message: "Hey Chad, sorry to text you so early but I couldn't sleep because of everything I've gone through with the Hrv. They've made multiple attempts to fix the car and now ate saying its a substantial fix with the throttle body. This has been a nightmare to go through. The many phone calls and trips to the dealer. After sleeping on it, I would either like a refund and my car back or a brand new working Hrv just like the one I thought I was getting." At 12:13pm, not hearing from Chad, I send him the exact same message again. After roughly 45 minutes, Chad finally responds with the following text. "It out of my hands from here ; I've made the gm and service manager aware ; maybe you can talk to one of them a out everything ; it's not that I don't want to help you but there's nothing I can do" Disgusted at that point, I inform my father who immediately calls to speak with Dan (manager) at Sunny King. My dad tells him that I'd like a new safe, running HRV like the one I thought I was getting or a refund and my car back. He lets my dad know that he doesn't have a car like mine and can't replace it and that he can't refund my money back. Absolutely shocked that Sunny King whose main line says, customer satisfaction is our #1 priority. I've not at all be satisfied and feel that I've been scammed out of $20k+. My mother was excited as was I when purchasing the new HRV thinking that I'd have a great car that would last me years and then I'm sold a car with a major defect. At that point I'd spent a total of 143 minutes on the phone with Honda (Corporate, Sunny King, local dealer) in total and about 4-5 hours making trips to the local dealer. According to the lemon law, the car technically has to be in the shop 30 days, I just don't understand how a company and dealer can't stand behind their product, I feel cheated and that I've been wronged by Honda. When researching rights and looking over the contract, Sunny King Honda states "The purchaser of the vehicle described herein understands that it may have suffered damage during production, transit or while in the control or possession of the seller. There are no warranties of merchantability or fitness being made by the seller to the purchaser as to repairs of such damage." In other words, we can sell you a lemon/bad vehicle and take no responsibility for it. I find it also bizarre that many dealerships offer a 7 day exchange policy but Sunny King does not. After the issue started, I began wondering if Sunny King was aware of the issue and did not disclose it as the vehicle did already have 24 miles on it. At the time of purchase, the salesperson also failed to go over the vehicle inspection checklist with me and never mentioned an extended warranty. The local dealer now says that the HRV is "fixed," but having a major fix on a new car shouldn't be happening and makes me feel very unsafe and uneasy about driving the vehicle. I have made numerous attempts to resolve the issue with them however Dan would not return my call and Linda says that her rep won't let her do anything. When purchasing a new automobile avoid Sunny King and look somewhere that will stand behind the automobiles that they sell.Service
by sgmgiret on 10/19/2014Service was great, as usual!!'05 honda accord service
by jimmyfishing1 on 10/01/2014good service. professionalism. no complaints.Fully Satisfied
by Daughter1953 on 08/24/2014Fast, affordable service. Friendly staff. Did great overall check up on my vehicle. More than just an oil change. I actually enjoy taking my CRV in for service. Thanks for a job well done.Awesome Dealership
by Onearmman on 07/21/2014Completely Satisfiedcurt and desiree
by cedcurste on 07/14/2014I was happy with their servicetrailer hitch installation
by jmc3skoot on 06/28/2014great serviceLove & Hate
by tomtinker on 06/23/2014Wish I had waited until interest rates were lower. And I hate that it was financed by Bank of America ( my home was financed by them).Sunny King Honda Great Sales Experience
by wzzard on 04/21/2009I bought a Honda Odessey from Sunny King Honda and I must say it was the best car buying experience that I have had ever. I live in Huntsville, AL which is about 100 miles from Sunny King Honda. I shopped around for the Odessey in all… my local dealerships in and around Huntsville but was not satisfied. I had already decided to get an Odessey, so my focus now was on which dealership would give me the best deal and customer service. The local dealership in Huntsville actually owns several other dealerships in neighboring cities/towns and the sales associate I was working with told me to go shop around cuz I wasn't about to get any better deal than what he was offering me because they owned all the dealerships around the area and that he knew I will come back to him in the end to buy a car. This is when I decided to look outside of the local area. I chanced upon Sunny King online. Since they were a 100 miles away from where I live, I called them up. The sales associate assigned to me was Howard. I found Howard to be the most helpful and detail oriented sales associate that I have ever worked with. He truly made my experience with Sunny King Honda the very best. He answered every question I had, did not give me the run around and was to the point, offering helpful tips when appropriate. He did not take me for a ride like how one would stereotypically expect of a stereotypical car salesman. He was very patient with me and worked out all the details in the pricing, features, and evrything else. The deal was finalised and I was a proud owner of an wonderful Honda Odessey. Get this...all this without stepping in to the dealership even once!! Howard drove to Huntsville and delivered the Odessey to my doorstep and did the paperwork in my living room!! At zero additional charge!! I got my Odessey delivered to my door in Huntsville, AL, with more options than those I was getting from my local dealer and still cost me less than what the local dealer was asking me to pay as a final price!! What more can one ask for from a car buying experience? I highly rate Sunny King Honda and it is sales people like Howard that get the dealerships the rating.
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