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Customer Reviews of Checkered Flag Honda

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2170 reviews
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  • Amazing dealership

    5 out of 5 starsby Brycin on 06/28/2025

    Rachel Carter was very professional through the process! She made my decision very easy and smooth
    • Thank you for your wonderful review! We're thrilled to hear that Rachel Carter provided you with a professional and smooth experience at Checkered Flag Honda. We appreciate your feedback and hope to assist you again in the future! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

      by Checkered Flag Honda on 07/01/2025

  • The only dealership I like working with in Hampton roads

    5 out of 5 starsby Kindle on 06/27/2025

    No hassles, no negotiations, David was friendly and incredibly helpful, really went the extra mile to meet our needs and make sure we got exactly what I wanted.
    • Thank you so much for your kind words! We appreciate your feedback and are thrilled to hear that you had a great experience with David at Checkered Flag Honda. Our team is dedicated to providing excellent service and making sure our customers get exactly what they want. We look forward to seeing you again! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

      by Checkered Flag Honda on 07/01/2025

  • T

    5 out of 5 starsby Shelley on 06/16/2025

    Quick and easy, washed and vacuumed
    • Thank you for your 5-star review, Shelley! We’re thrilled to hear that your experience at Checkered Flag Honda was quick and easy and that you appreciated the wash and vacuum service. We look forward to seeing you again for your next visit! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 06/17/2025

  • Passport

    5 out of 5 starsby Vincent on 06/11/2025

    The competitive price
    • Thank you for your review! I appreciate your feedback on our competitive prices at Checkered Flag Honda. It's great to hear that you had a positive experience with us. We hope to see you again soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

      by Checkered Flag Honda on 06/16/2025

  • Great

    5 out of 5 starsby Gregory on 06/05/2025
    updated 06/11/2025

    Salesman was very knowledgeable of products
    • Thank you for your positive feedback, Gregory! We're thrilled to hear that you found our salesman knowledgeable about our products. At Checkered Flag Honda, we strive to provide exceptional service and ensure our customers are well-informed. We appreciate your support and look forward to welcoming you back soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

      by Checkered Flag Honda on 06/11/2025

  • Service work and air conditioning work.

    5 out of 5 starsby Katherine on 06/10/2025

    They washed the car and wiped out the dust inside the car. The air conditioning is working great now and appreciate their fixing it. The service was great and I appreciate that I did not have to pay as much as I thought I would have pay.
    • Thank you, Katherine, for your wonderful review! We're thrilled to hear that you were satisfied with the service at Checkered Flag Honda and that the air conditioning is working great now. Our goal is to provide excellent service while keeping costs manageable. We appreciate your feedback and hope to see you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 06/10/2025

    • Excellent service work on the car.

      by Kate on 06/10/2025

  • Reliable service

    5 out of 5 starsby Peg on 06/06/2025

    Efficient checked in. The representative kept us informed on the service time. Car wash and vacuum always a plus.
    • Thank you, Peg, for your fantastic review! I'm thrilled to hear that you found our service efficient and appreciated the updates on your service time. It's great to know you enjoyed the complimentary car wash and vacuum as well. We look forward to seeing you again at Checkered Flag Honda! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 06/07/2025

  • Checkered Flag Honda Service

    5 out of 5 starsby Robyn on 06/06/2025

    I was able to schedule my appointment online. The drop-off service was fast & efficient. My return ride was prompt. My service person was efficient and friendly.
    • Thank you for your wonderful review, Robyn! We're thrilled to hear that your experience at Checkered Flag Honda was smooth and efficient. It's great to know our team provided friendly service during your visit. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 06/06/2025

  • Great service!

    5 out of 5 starsby Diana on 05/21/2025
    updated 05/29/2025

    My husband did a walk in service for oil change. We were accepted by Monica. She was amazingly great with service and knowledgeable. I met her when I picked up my passport. That is the kind of service that I was looking for. She mentioned all that was done with the car. Before, not all advisor will do that.
    • Thank you for your wonderful review, Diana! We're thrilled to hear about your positive experience with Monica during your oil change service at Checkered Flag Honda. It's great to know that she provided you with the knowledgeable and attentive service you were looking for. We appreciate your feedback and hope to see you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 05/29/2025

  • Service Department

    5 out of 5 starsby David on 05/17/2025

    Jordan Molon was very helpful and courteous.
    • Thank you for your kind words! We're thrilled to hear that Jordan was helpful and courteous during your experience at Checkered Flag Honda. We truly appreciate your feedback and hope to see you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 05/22/2025

  • customer experiece at Checkered Flag HONDA

    4 out of 5 starsby Mato on 05/21/2025

    The entire time I was in the salon I felt at home and a valued customer, all thanks to the excellent salesman Darryl.
    • Thank you for your review, Mato! I’m glad to hear that you felt at home during your visit to Checkered Flag Honda and that Darryl provided you with excellent service. Your experience is important to us, and we appreciate your feedback. We look forward to seeing you again soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

      by Checkered Flag Honda on 05/22/2025

  • Sherri Frank should be your choice when looking for a salesperson.

    5 out of 5 starsby John on 05/19/2025

    Sherri was very knowledgeable concerning all of the vehicles and provided us with the confidence that we choose the right vehicle for us.
    • Thank you, John, for your fantastic review! We're thrilled to hear that Sherri was able to assist you with her knowledge and guidance in choosing the right vehicle. At Checkered Flag Honda, we strive to ensure our customers feel confident in their decisions. We hope to see you again soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

      by Checkered Flag Honda on 05/19/2025

  • Another great experience with VB Checkered Flag Honda service

    5 out of 5 starsby Rudy on 05/18/2025

    Easy to communicate with the Honda person coordinating repairs to my vehicle. Also that person (Brian) was very open informing me of options I had and breakdown of costs. Really appreciated that, very helpful.
    • Thank you for your wonderful review, Rudy! We're thrilled to hear that Brian was able to assist you effectively with the repairs to your Honda and provide you with clear options and costs. At Checkered Flag Honda, we strive to make the process as smooth as possible for our customers. We appreciate your feedback and hope to see you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 05/18/2025

  • Honda service

    5 out of 5 starsby Deborah on 05/18/2025

    Service was friendly. Waiting on A/C part for two weeks. Came in damaged and had to re order. Long time to Edith in hot weather.
    • Thank you for your feedback, Deborah. We appreciate you highlighting the friendly service at Checkered Flag Honda. I understand how frustrating it can be to wait for your A/C part, especially during hot weather. We are actively working to ensure that we get the replacement part to you as quickly as possible. If you have any further questions or concerns, please feel free to reach out. We look forward to serving you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 05/19/2025

  • Excellent customer service from Rachael at Checkered Flag Honda

    5 out of 5 starsby Kurt Risser on 05/12/2025

    Rachael's help and the service she provided was outstanding. She went beyond what I expected and responded to numerous questions even on her day off. She made buying my new car as smooth and seamless as possible.
    • Thank you, Kurt, for your wonderful review! I am thrilled to hear that Rachael went above and beyond to assist you during your car buying experience at Checkered Flag Honda. Providing excellent service is our top priority, and it’s great to know that we met your expectations. We look forward to seeing you again! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

      by Checkered Flag Honda on 05/13/2025

  • Just love my service people

    5 out of 5 starsby Cosette on 05/13/2025

    I love Stephanie she's the best, honest, does her research and keeps me informed. Prior to Stephanie I had Jordan, and she was just as wonderful. As a woman I really feel they understand, explain and don't try to take advantage.
    • Thank you for your wonderful review, Cosette! We’re thrilled to hear that you had such a positive experience with Stephanie and Jordan at Checkered Flag Honda. We pride ourselves on providing honest and informed service, and it’s great to know that you felt understood and valued. We appreciate your trust in us, and we look forward to assisting you again in the future! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

      by Checkered Flag Honda on 05/13/2025

  • Recommend Checkered Flag

    5 out of 5 starsby Clifford on 05/11/2025

    Professional yet friendly service writer. Work was accomplished in appropriate amount of time. Coffee is great.
    • Thank you, Clifford, for your wonderful review! We're thrilled to hear that you experienced professional and friendly service at Checkered Flag Honda. It's great to know our team met your expectations and that you enjoyed our coffee as well! We look forward to seeing you again soon. Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 05/11/2025

  • Checkered Flag Honda service

    5 out of 5 starsby Clinton on 05/10/2025

    Easy process, friendly people, prompt service.
    • Thank you for your wonderful review, Clinton! We're thrilled to hear that you had an easy experience with friendly staff and prompt service at Checkered Flag Honda. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 05/11/2025

  • Checkered Flag Honda continues provide quality service!

    5 out of 5 starsby Juan on 05/10/2025

    Monica was an amazing service advisor. She went above and beyond to make sure I was taken care of. She worked hand in and with Janell to make sure my problem was solved. I am forever grateful for them. Even though Honda doesn't make cars as reliable as before, the Checkered Flag Honda team has my back. Thank you so much and you've made a customer for life.
    • Thank you, Juan! I am thrilled to hear about your experience with us at Checkered Flag Honda, together with Monica. It's wonderful to know that we're able to go above and beyond to take care of you. We truly appreciate your kind words and your loyalty. Don't hesitate to reach out if you need anything in the future—we're here to help! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 05/10/2025

  • Honda Service

    5 out of 5 starsby Joan on 05/06/2025

    Very efficient, friendly, timely
    • Thank you so much for your wonderful review, Joan! We're thrilled to hear that you found us to be efficient, friendly, and timely at Checkered Flag Honda. Your positive feedback means a lot to us. We look forward to seeing you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 05/07/2025

  • Very pleased and satisfied customer!

    5 out of 5 starsby Catherine Battle on 05/06/2025

    Alexis was fantastic! She was very patient and understanding. I was very pleased with her.
    • Thank you for your wonderful review, Catherine! We're thrilled to hear about your positive experience with Alexis at Checkered Flag Honda. Her patience and understanding truly make a difference. We look forward to seeing you again soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

      by Checkered Flag Honda on 05/07/2025


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