Spikes Ford
Customer Reviews of Spikes Ford
Review type:
Best salesman ever
Best salesman ever
by Jaime27 on 07/07/2025The best experience we could of asked for Agoberto Gonzales went above and beyond to meet our needs as well as the managers and finance personnel who help us get our dream truck because of this wonderful experience is the reason why I will… continue to go back to spikes ford and use Agoberto for any future purchases.Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Five-Star Review for Mason – A Truly Exceptional Car Buying Experience
by Ramonaaraguz on 07/07/2025From the very beginning, Mason made our car-buying experience one of the best we’ve ever had. He was friendly, patient, and attentive without ever making us feel rushed or pressured. It was clear he genuinely cared about helping us find the… right vehicle, not just making a sale and moving on to the next person. We were purchasing a car for both my mom and grandpa, and Mason gave us his full attention throughout the entire process. Even as we changed our minds a few times about what we wanted, he remained calm and supportive. Instead of getting frustrated, he asked thoughtful questions to better understand our needs and guided us toward the perfect car that we absolutely love. Mason consistently went above and beyond expectations. He followed up with us—but never in a pushy way—and made sure we knew how to use all the features in our new Ford. He even helped us get set up with FordPass and was always available to answer our calls or questions. I especially appreciated how he never pressured us, which is rare in the car-buying world and made the experience all the more enjoyable. His ability to listen without interrupting and his willingness to be available every step of the way made a lasting impression. Mason truly made this the smoothest and most comfortable car-buying experience I’ve ever had. I will absolutely be returning to purchase another vehicle with him in the near future!terrible service
by Gerardo Corona on 06/26/2025have had my truck for 8 weeks going on 9 soon to swap out a censor , i keep calling and getting told they will call me back this dealership just keeps making excuses, ive called everyday for a full week and cant get in touch with anyone… that can give me info my truck even was told to call Michelle the manager and even she wont answer or reply really dont know how they are a 5 star dealership to be honest, i would not recomend taking in car in for service ever.Quick Lane - Spikes Ford
by TM***** on 05/22/2025Five Stars for the Quick Lane department at Spikes Ford! They met me at my vehicle as soon I drove up to the service center, kept me informed as to the progress of the service for my vehicle, and explained all the work that had been… provided. Everyone at the Quick Lane was very professional and friendly. Thank you.Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Amanda at spikes ford
by Jzamora on 03/07/2025Thank you Amanda for providing excellent service. Went in for an oil change. Was out in about an hour. Amanda even sent me a pdf of recommended services. Always good customer service at Spikes.Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!
Great experience!!
by Jlopezz51 on 02/25/2025Our salesman Ricardo Garcia was very helpful and friendly! Armando in finance was awesome to us as well.Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I recommend Hiram Montero from spike ford. Hiram Montero did an excellent job helping me out. Everything went well he got me in a Ram 2024 the same day just as he promised. I've have had no issue with the Ram as of yet. If you want a smooth transition into a new vehicle call and ask for Hiram Montero.
Great SUV
by Player 87 on 01/16/2025Had a great salesperson.. Would recommend him to anyone to deal with. Helped us a great deal with all the new electronics items on the car. The Escape handles great and a ..fun SUV to drive.Spikes Ford employee
by Isaacbarr on 01/02/2025updated 01/07/2025Dominik Bautista (salesman)and Armando Alvarado (manager) from Spikes ford were extremely professional in the process. They were able to understand what I wanted and made it easy to choose my vehicle. Highly recommend these 2 individuals if… you need help with buying a vehicle.Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ricardo Garcia
by Guillermo on 11/27/2024updated 12/03/2024Great service and dealer gave me the best service and honored the deal and got me exactly what I wantedHi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Mr.
by Coachav on 10/04/2024updated 10/14/2024The person that helped me was very respectful and knowledgeable.Mr
by Joaquin on 09/25/2024The process was very smooth, everybody was very helpful.Hi, we're pleased to hear everything was completed to your satisfaction! Safe travels!
repairs
by fordfixed on 08/02/2024had a great experience getting my car fixed at Spikes Ford. was treated well and got my car fixed in the time I was told. Crew did a great job.We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Spikes Ford
by FredC47 on 08/01/2024Spikes Ford helped me get into my new Maverick. Couldn’t be more happy with my experience and purchase.Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Fast service
by Hector G on 07/31/2024Great service, fast, reliableHello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Ford Escape 2024
by Palomo3403 on 06/05/2024Great vehicle, price and mostly, great customer attentionOutstanding
by Jaime d. on 06/04/2024The buying process was super fast, with doing most of the application and paperwork online beforehand. The salesman "Oscar" and finance manager were professional and attentative.Great Dealership
by Brandon on 05/05/2024"Spikes Ford is hands down the best dealership I've ever encountered. Their exceptional customer service and unwavering honesty have kept me coming back for more. I've purchased three cars from them in the last four years, and each… experience has been nothing short of outstanding. From their knowledgeable staff to their transparent approach, Spikes Ford sets the standard for excellence in the automotive industry. If you're in the market for a new vehicle, look no further than Spikes Ford - they've earned my loyalty for life."Sales: Spikes Ford Mission Texas
by LuisMIII on 04/22/2024The sales rep at Spikes really went out of his way to help me ensure the Bronco Raptor was a good fit for me, my family, and my home. Thank!Vehicle Purchase
by Natalyen on 04/03/2024Throughout the whole process of purchasing my vehicle, I didn’t feel rushed to make a decision. My salesman was very helpful and quick to try and fulfill my needs and wants throughout the process.New Truck Purchase
by Lettyc0807@g on 03/27/2024Carlos De Leon was our salesman. We have know Carlos for a few years. He has always gone above and beyond to make our purchases easy and pleasant.Spikes Ford
by Vickdj7 on 03/14/2024Jesse was of great assistance in making sure I was taken care of
Ford F-150
Ford Explorer
Ford Escape
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by Rhett Rogers on 07/12/2025