Chastang Ford
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Customer Reviews of Chastang Ford
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37 reviews
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DON'T WASTE YOUR TIME
by BILL on 11/09/2024Terrible company for commercial sales I assume the same for families. fully approved thru ford 91k started Monday fully aware I needed to sign remote Friday rolls around and all of a sudden, they don't do remote signing strange because it… was all good until Friday when they finally had time to do the deal then I accepted I would pay a 2500.00 deposit to hold it tell I could actually pull away from a business trip to fly in and sign on the 18th. they then stated they wouldn't wait and were putting the truck back up for sale well after denting my credit with an inquiry. this not only wasted a week of my time and deals I could have closed with an attentive dealer that communicated from sales to finance. Beware don't waste your time many other dealers can perform what is neededUnethical Practices
by Robert W on 12/28/2023My adult son found a truck he wanted to buy online and started a conversation with JJ. After agreeing in writing to an out-the-door price, JJ agreed to hold the truck until 5:00 so one of us could see it in person before signing the deal.… There was no mention of a deposit or anything else needed to hold it. After driving 3 hours, I arrived at 4:55 to find JJ completing the sale of the truck to another buyer. He was completely unapologetic and the "General" Manager (actually a sales manager), Chuck, was slightly more apologetic, but made excuses for his actions. Chuck said he would have a "conversation" about this with JJ and offered to buy me some gas. However, it was obvious this type of "salesmanship" is a corporate culture and routine practice. They are the reason automobile salespeople have the reputation they do.Oil change
by Hasbeen1945 on 11/25/2019Work done in a timely manner.Nothing but the best
by Newcatluver on 09/19/2019Everything was clearly explained and the work was performed in a timely manner with no surprisesNew F-450 Buying Experience
by J. Kirk L. on 04/01/2019Everyone at Chastang Ford were very helpful and very professional. I was kept informed on each step of the progress of my special order truck, from the day I ordered it, until the day it came in. It came in 3 weeks early!!Excellent as always !!!!
by reagan3591 on 06/27/2018Read reviews of other dealerships , they had the best reviews . Been going for over a year . And yes , They get it "right the first time !!!! Definitely , Chastang !!!!!Chastang Ford
by Houston479 on 02/22/2018Professionalism at it's best. The people at Chastang Ford are the most friendly and professional I've ever dealt with, made the car buying process easy and enjoyable. Purchased a 2017 F150 from Moses and he kept everything simple and… straightforward.GREAT Dealership
by Mastff69i on 01/09/2018Art was my salesman and he was FANTASTIC !!!!!!!!!!!!!!!!!!!!!!!!!! ZERO PRESSURE AND TREATED US LIKE FAMILY!!!!!!!!!!! GREAT VALUE on 2015 F250 4x4 Lariat. Finance depart BEST IN CLASS !!!!! Full tank of diesel to boot !!!!!! I found my… NEW dealership for LIFE !!!!!!!!!!!!!!!!!!!F250 King Ranch
by Bscout1 on 01/02/2018Bought my second F250 from Art Flores at Chastang Ford. If you want a great deal and a "no hassle" buying experience, give Art a call.Good service at good price
by oldsalt77581 on 10/13/2017Took my Escape in for 50K service including new tires and battery. Dealer was price competitive and gave faster service than two national chains.Quick work and nice folks.
by clpool55 on 06/16/2017I scheduled my oil change for 7:00 AM and they were done by 7:30 and I was on my way. The staff was nice and helpful.Excellent as always!
by JEbner86 on 05/09/2017updated 05/22/2017The staff at Chastang Ford is very knowledgeable and personable. They do whatever they can to make sure the customer gets exactly what they are looking for. Highly recommended!Best experience ever!
by Cshaw99 on 12/21/2016Just bought a new F150 at Chastang Ford and it was the best car buying ecperiebce I have ever had. The guys are like a family there and I would highly recommend buying your ext truck there.Maint. Jan. 2016
by ccahanin on 02/09/2016It is always a great experience. The service department is always quick, efficient and extremely friendly.Great experience at Chastang Ford
by TFlynt34 on 01/29/2016updated 02/08/2016I had a great experience at Chastang Ford, my sales guy Justin kept in contact with me and answered all my questions. I think he has a bright future with the dealership. The used car manager and finance manager both came out and spoke with… me after the deal was completed and I enjoyed the family owned dealership feeling. Feel like I got a great deal on a good truck and couldn't be happier. I will be back next time I'm in the market for a truck and will definitely recommend to friends and family!Fast Service!
by captron7723 on 02/03/2016Oil Change & State Inspection 2012 Ford F- 150. Service was excellent and even faster than usual! Always a pleasure to do business with a fellow Coog!Once again, no problems.
by pg542 on 12/17/2015Same as last time. 2014 F150, No issues, nice people, quick service,= satisfied customerNo Worries!
by CaptRon7723 on 12/08/2015Purchased a 2012 F-150 Supercrew FX4 from Chastang Ford & have been enjoying it to the fullest every since! My sunroof motor went out and I took it in so Ms. Eunice could get it looked at. The motor had to be changed out so Ms. Eunice had… Enterprise come pick me up in the free rental while we waited for the new motor to get in. Once everything arrived and was installed I received a call to come pick it up. Service was outstanding as usual. It's always a comforting to deal with knowledgeable people when something goes wrong.Very personalbe and professional
by fearlesszebra on 11/27/2015As always, it was a very pleasurable experiance with your employees going out of their way to be of service to the customer.Greeted by both the Sales and Finance Manager upon arrival
by darellrodgers on 10/14/2015Not often when you are greeted at the front door by the sales and finance managers! Great service!Ford F-150
by Davantho on 08/06/2015Pleasant. Pleasant and easy. Salesman was good. Very good water.
Ford F-150
Ford Expedition
Ford Transit Cargo Van
Ford F-250 Super Duty
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