Gary Force Acura
Customer Reviews of Gary Force Acura
Good dealership but a little high
Overall good experience but the price was a little high compared to other dealers within a 4 hour drive. They take advantage of being the only Acura dealer in Mid-TN. Benefit, however, is the personal experience you get with them. Probably worth the few hundred extra you have to pay. Hard to negotiate with. See service review.
My experience with Gary Force Acura began in early May, when I was initially interested in a 2010 TSX. After making a test-drive appointment, I showed up to test drive the car and the salesman, David, thoroughly explained the car's features without pushing on price. I asked for some quick information and then left. After about a month, I turned my interest towards a used TSX, and David happily obliged. After seeing what I wanted online, I made an appointment to test drive the vehicle, a certified 2007 TSX. Negotiations went back and forth, typical of a dealership experience. The F&I process was seamless, with no typical offer of extended warranties, paint protection, etc. Once the car was cleaned up, I received a bottle of touch up paint. David explained a few features of the car and sent me on my way. Overall, a pleasant experience. However, the dealership did forget to take my car to emissions testing prior to applying for my tags, so only when I called about the tags and asked about the delay did they realize this. While they offered to FedEx me a voucher, I just decided to pick up the voucher in person and take care of the emissions test myself.