Customer Reviews of L B Smith Ford Lincoln
Review type:
A Newbie In the Jungle
A Newbie In the Jungle
by George on 07/01/2025Wholly by chance we ended up with Bill Yiengst as our salesman. He is knowledgeable, and professional in showing us cars that might fit our needs. In the past we always bought new cars, never preowned. In this case Billl showed us a car… that caught our fancy, and we bought it.Thank you for sharing your experience, George! I'm so glad to hear that you had a great time with Bill Yiengst at LB Smith Ford Lincoln. We take pride in our knowledgeable and professional staff, and it's wonderful to know that he helped you find the perfect preowned vehicle that met your needs. We hope you enjoy your new ride, and we look forward to seeing you again soon! Sincerely, Jim Galloway, President
Wonderful, no pressure experience
by Peter F on 06/30/2025Tracy McMichael was fantastic, genuine and honest. Everyone involved in the sale was fantastic, professional, and kind.Thank you, Peter! I truly appreciate your kind words about your experience at LB Smith Ford Lincoln. It’s great to hear that our team provided you with genuine and professional service. We look forward to welcoming you back for any future needs! Sincerely, Jim Galloway, President
Good place to go
by Annetta on 06/29/2025Very professional and they got to me earlier than expectedAnnetta, thank you for your wonderful review! I'm glad to hear that you found our team at LB Smith Ford Lincoln to be professional and that we exceeded your expectations with our service timing. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jim Galloway, President
Review
by Edward on 06/25/2025updated 07/01/2025There was no pressure. Had a really nice and knowledgeable sales person - Kent Bushey.Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with Kent at LB Smith Ford Lincoln. Our team strives to provide a no-pressure environment, and it's great to know that Kent was able to assist you so knowledgeably. We look forward to seeing you again! Sincerely, Jim Galloway, President
Lincoln Corsair Purchase
by Victor on 06/30/2025Our Salesman Al Schock was friendly, professional and very helpful. Al and a number of his associates spent a significant amount of time with us explaining the various features on the Lincoln Corsair. Darrell, Chad, John and Jake were all… part of the team that made our car buying experience pleasant and stress-free. We would not hesitate in recommending Al and the L.B. Smith team!Victor, thank you for your wonderful review! I'm thrilled to hear about your positive experience with Al and the rest of our team at LB Smith Ford Lincoln. It's great to know that you found them friendly and helpful while learning about the Lincoln Corsair. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, Jim Galloway, President
Five stars for a good reason...
by Richard on 06/26/2025Fast and straightforward, everything as promised.Thank you for your wonderful review, Richard! We're thrilled to hear that your experience with LB Smith Ford Lincoln was fast and straightforward. We always strive to deliver on our promises. We look forward to assisting you again in the future! Sincerely, Jim Galloway, President
Prompt efficient
by Len on 06/08/2025Prompt efficientThank you for your positive review, Len! I appreciate your feedback and am thrilled that you had a great experience with us at LB Smith Ford Lincoln. We look forward to assisting you again in the future! Sincerely, Jim Galloway, President
Great experience!
by Jeffrey on 06/07/2025The seniority and professionalism of the sales staff was excellent. Show room is very nice as wellThank you for your kind words, Jeffrey! We're thrilled to hear that you had a positive experience at LB Smith Ford Lincoln and appreciated the professionalism of our sales staff. Our showroom is designed to provide a welcoming environment, and we're glad you enjoyed it. We look forward to assisting you again in the future! Sincerely, Jim Galloway, President
Mobile Service
by Katherine on 06/05/2025I decided to try the mobile service since my week was very busy and I just didn't have the time to sit at the dealership/service to get a tail light/turn signal replaced. Service tech was here within an hour and done within a half-hour. I… even got a goodie pack!Thank you, Katherine, for your wonderful review! We're thrilled to hear that our mobile service exceeded your expectations and made your busy week a bit easier. It's great to know the service tech was prompt and efficient in replacing your tail light and turn signal. We appreciate your support and hope to see you again at LB Smith Ford Lincoln! Sincerely, Jim Galloway, President
2025 F150 Lariat
by David on 06/03/2025Knowledge and expertise of the staff and ease of making the deal.Thank you, David, for your wonderful review! I appreciate your kind words about the knowledge and expertise of our staff at LB Smith Ford Lincoln. We're thrilled to hear that you found it easy to make a deal with us. We look forward to assisting you again in the future! Sincerely, Jim Galloway, President
Jake and the rest of the team were very easy to work with!
by Amy B. on 06/02/2025I was helped right away - Jake B. was easy to talk to and very knowledgeable about both the Nautilus and Aviator that I test drove. The sales manager was easy to work with, not pushy or overbearing and the team didn't take up my entire… Saturday! I appreciated how easy everyone was to deal with and that they respected my time as well. I look forward to working with them during my ownership of my new Nautilus!Thank you, Amy, for your wonderful review! We’re delighted to hear that Jake and our sales team made your visit enjoyable and efficient while you explored the Nautilus and Aviator. At LB Smith Ford Lincoln, we strive to respect our customers' time and provide knowledgeable assistance. We look forward to continuing to support you during your ownership of your new Nautilus! Don’t hesitate to reach out if you need anything. Sincerely, Jim Galloway, President
Great reliable service
by Kerry on 05/30/2025L B Smith always provides great reliable service on our Ford vehicles, offering good recommendations and keeping our driving safe, and has done so for many years. Thank you.Thank you for your kind words, Kerry! I am thrilled to hear that you've consistently received great and reliable service at LB Smith Ford Lincoln for your Ford vehicles. Your safety and satisfaction are our top priorities. We look forward to serving you for many more years to come! Sincerely, Jim Galloway, President
Service: LB Smith Ford
by Karen on 05/29/2025The whole experience was seamless. The service department team are so professional and nice. The work done on my car is always thorough and complete.Thank you, Karen, for your wonderful review! We're thrilled to hear that your experience with our service department at LB Smith Ford Lincoln was seamless. Our team takes pride in providing thorough and professional care for your vehicle. We look forward to seeing you again for your future service needs! Sincerely, Jim Galloway, President
Great se
by Jerry on 05/23/2025Service was done correctly and promptlyThank you, Jerry, for taking the time to leave us a review! We’re glad to hear that your service at LB Smith Ford Lincoln was done correctly and promptly. Your satisfaction is important to us, and we hope to see you again for any future needs! Sincerely, Jim Galloway, President
Great job
by Bobbi on 05/23/2025Service done in a timely matter & was actually done alot sooner then projected. Also the job was correctly doneThank you for your wonderful review, Bobbi! We're thrilled to hear that your service was completed sooner than expected and that everything was done correctly. At LB Smith Ford Lincoln, we strive for efficiency and quality in our work. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jim Galloway, President
good service
by Missy on 05/20/2025convenient and quickThank you so much for choosing LB Smith Ford Lincoln and for leaving us a review! We're glad to hear that your experience was convenient and quick. We look forward to assisting you again in the future! Sincerely, Jim Galloway, President
Excellent Service ALL the time!
by Regina on 05/20/2025Always friendly, courteous , promptThank you, Regina, for your wonderful review! We truly appreciate your kind words about the friendly and prompt service at LB Smith Ford Lincoln. It’s our aim to provide excellent customer care, and we're glad to hear you had a positive experience. We look forward to seeing you again! Sincerely, Jim Galloway, President
A five star experience
by Stephen on 05/13/2025updated 05/19/2025Pleasant environment and salespeopleThank you for your kind words, Stephen! I'm thrilled to hear that you found LB Smith Ford Lincoln to have a pleasant environment and friendly salespeople. We truly appreciate your feedback and hope to see you again soon! Sincerely, Jim Galloway, President
Battery Recall
by Rita on 05/18/2025I appreciated the service done in my own garage and the little thank you goodie bag!Thank you for your wonderful review, Rita! We're thrilled to hear that you appreciated the service done right in your garage, as well as the thank you goodie bag. At LB Smith Ford Lincoln, we strive to go the extra mile for our customers. We look forward to serving you again in the future! Sincerely, Jim Galloway, President
F-150 Starter replacement
by Chris on 05/18/2025The repair was faster than expected. I had the vehicle towed Thursday night. I called Friday morning to explain. I got a call back later saying it might not be repaired until Monday. Saturday morning I received the call it was done. I had… to use your courtesy shuttle and Jeff, the driver was very nice; good person; good conversations.Thank you, Chris, for taking the time to share your experience with us at LB Smith Ford Lincoln! We’re thrilled to hear that the repair was completed faster than expected and that you had positive interactions with Jeff during your shuttle ride. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jim Galloway, President
Peace of mind that's what you get with these guys
by Thomas on 05/14/2025Professional crew with a smooth operational flow to get you in and out if you're waiting.Thank you for your wonderful review, Thomas! We appreciate your recognition of our professional crew and smooth operational flow at LB Smith Ford Lincoln. We're thrilled to hear that your experience was efficient. We look forward to serving you again on your next visit! Sincerely, Jim Galloway, President
Ford Transit Cargo Van
Ford Explorer
Ford Maverick
Ford Escape
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Thank you for sharing your experience, George! I'm so glad to hear that you had a great time with Bill Yiengst at LB Smith Ford Lincoln. We take pride in our knowledgeable and professional staff, and it's wonderful to know that he helped you find the perfect preowned vehicle that met your needs. We hope you enjoy your new ride, and we look forward to seeing you again soon! Sincerely, Jim Galloway, President
by LB Smith Ford Lincoln on 07/02/2025