Customer Reviews of L B Smith Ford Lincoln
Best place to buy a new vehicle without going to the dealership
byon 01/27/2023
Great salesman! Loved that i could buy a vehicle from the comfort of my home.
LB Smith is the place to go.
byon 02/03/2023
knowledgeable & friendly associates. free car wash was very nice.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
excellent service
byon 01/28/2023
very polite and courteous staff. We use LB Smith for all maintenance for our Ford vehicles.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Satisfied customer
byon 01/27/2023
My car was done when I requested! I appreciated the ride to my work after dropping it off for service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Best place to buy a new vehicle without going to the dealership
byon 01/27/2023
Great salesman! Loved that i could buy a vehicle from the comfort of my home.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
L.B. Smith Ford Lincoln Service
byon 01/25/2023
Excellent service and communications. Quality of work is always the best. I trust L.B. Smith Ford/Lincoln with all my car service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Totally satisfied
byon 01/14/2023
They looked into everything I was concerned about including a couple of recall notices. Also- very convenient that they offer the courtesy shuttle home and back. Also- good value $
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service!
byon 01/14/2023
I wanted to bring my car in for the works oil change and service in the afternoon and didn’t have an appointment. The team got me in and out in an hour while I ate lunch across the street at the Mexican place.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Scheduled Service
byon 01/12/2023
Always very professional and Enjoyable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience!!
byon 01/06/2023
Jared Cook and his Team provide Ritz Carlton level service. Great experience!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
A Good service Experience
byon 01/04/2023
While I was in for a airbag recall rather than other mechanical work I couldn't have been treated better throughout the process and everything was handled in a very timely manor.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Outstanding Service
byon 01/01/2023
Stu was the BEST! Very knowledgeable, friendly and answered every question I had.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Mr.
byon 12/30/2022
Service advisor is always great (Tom Cavanaugh). All employees are very friendly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 12/23/2022
Always appreciate interest in my concerns and information regarding resolving them. Shuttle service is very important to me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Used car buy
byon 12/20/2022
Old school everything went smooth from checking car test drive and finance no bull crap loved everything my salesman was a great guy came in on his day off to make sure everything went good thank you Tracey
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
2022 Maverick
byon 12/20/2022
Very professional sales and financial services by all associates involved. Have been dealing with L. B. Smith since our purchase of Granada in the 70"s.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great place
byon 12/17/2022
People,quality and delivering on promise.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
F250 Service
byon 12/17/2022
Plesant and helpful staff at sign-in. It was great to make a cup of coffee in the waiting area as I had a 7:30 AM appointment. Service was completed in an hour and I was on my way home for breakfast!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
ExcellentvService
byon 12/16/2022
Prompt, efficient, quality service. Staff listens and is informative Luanne Narvett, service advisor, was particularly helpful explaining my concerns and gotbthen fixed…
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ford Explorer Purchase
byon 12/16/2022
As usual, the staff was great to work with and made the process easy. Always a pleasure!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
GREAT SERVICE
byon 12/15/2022
We had a Monday appointment. We dropped the car off early the Saturday before. The car was ready in 2 hours. They actually completed the service that day. We cannot say enough about how good the team at L B SMITH treats us.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 12/11/2022
Easy to schedule an appointment. Service was done in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
1 Comments