Lithia Chrysler Jeep Dodge Ram of Klamath Falls

Today 8:30 AM - 7:00 PM*
*At this time store hours may vary.
Sunday
10:00 AM - 6:00 PM
Monday
8:30 AM - 7:00 PM
Tuesday
8:30 AM - 7:00 PM
Wednesday
8:30 AM - 7:00 PM
Thursday
8:30 AM - 7:00 PM
Friday
8:30 AM - 7:00 PM
Saturday
8:30 AM - 7:00 PM

Customer Reviews of Lithia Chrysler Jeep Dodge Ram of Klamath Falls

4.9
Overall Rating
(51)
Recommend: Yes (50) No (1)
Write a review: Sales | Service
sales Rating

New car purchase

by Suzan on 11/24/2020

There was no pressure like in the old days.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
78 Reviews
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sales Rating

New car purchase

by Suzan on 11/24/2020

There was no pressure like in the old days.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

2020 Jeep Purchase

by Dianna on 11/02/2020

No pressure, the whole transaction from start to finish was smooth!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Great experience

by Stewart on 11/01/2020

John was a real person, not a salesman. He understood what I wanted and facilitated that rather than trying force me down a predetermined sales path.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

No hassle, easy purchase

by Amanda on 10/29/2020

Other than the test drive and signing contracts, I was able to do everything online. I work full time and I am a full time college student, so I appreciate how my salesman, James Baxter, values my time just as much as I do.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Another Successful Day

by Kathy on 10/19/2020

Friendly Sales Associates that are willing to listen and do what they need todo to get you squared away fast. This is the 3rd time I've purchased a vehicle at this Lithia location.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Recall on my vehicle

by Garrett on 09/30/2020

The staff was really friendly and the service was really good and fast!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

purchased new pickup

by James on 09/30/2020

everything went smooth

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Service

by Kathleen on 09/25/2020

Courteous personnel.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

I definitely recommend going here!

by Kimberly on 09/25/2020

John Nichols in the service department was very friendly and helpful!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Maintenance work.

by Diane on 09/24/2020

They are always informative about what is going on with my car but never push me. I appreciate that. Always very nice.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Good experience

by Michael on 09/23/2020

The employees were very helpful and professional. It was our best car buying experience to date.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Lithia Service

by John on 09/16/2020

The employees were very accommodating to my needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

n/a

by Michelle on 09/16/2020

Everyone is very knowledgable and friendly. Bailey is awesome! This is the 2nd vehicle we purchased from him in 4 months.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Na

by Shela on 09/14/2020

Pretty quick in getting us taken care of

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

sales Rating

Great experience!

by Joe on 09/05/2020

Scott Luoma was awesome... ensured everything was clear and if not explained it well. Low pressure when I let him know that I didn’t want any extras and just wanted to deal with price. Great rebates and definitely made my trip over from Medford area well work it.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Lithia is Fantastic!

by Joseph on 09/03/2020

As always John treated me very well! I felt valued!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

sales Rating

Dodge Charger

by Steve_J on 09/02/2020

Doug B. was great, answered all my questions and made my car purchase fast and easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Jeep grand cherokee

by Melissa on 09/01/2020

very easy process. My salesman made sure things went smoothly & timely. He even took time to explain all the vehicle features and answered my question after work hours

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Lithia dodge

by Patrick on 08/31/2020

Quick and easy to work with not pushy and the two we worked with Doug and Neil were really helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Excellent service

by Anthony on 08/28/2020

Fast, easy, friendly

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Lithia experience.

by Ron on 08/19/2020

The courteousness and cooperation of the staff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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