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Customer Reviews of Honda of Concord

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789 reviews
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  • Value for money!

    5 out of 5 starsby Harshal Wadaskar on 06/29/2025

    Had a great experience, Jim and Markus were great … I would say I am very much happy for my purchase and I got value for money!!
  • Bait-and-Switch Warning

    1 out of 5 starsby Carson on 06/26/2025

    Salesman: Carmilo Sales Manager: Chris I was bait-and-switched at Honda of Concord. I had been working with the team on a specific quote for a Touring Hybrid Hatchback at a set out-the-door price. They called and said they could make the deal happen if I came in that day. I explicitly asked them to confirm that the car they were offering was the exact trim and color I wanted — and they said yes. I even texted them the quote and confirmed by phone. When I arrived for my 6 PM appointment, Carmilo was with another customer and they showed me a completely different vehicle — a lower trim, wrong body style, and wrong color. I was told by Sales Manager Chris that the car I wanted had been sold. They made us wait around for 30 minutes after I had cancelled personal plans to come buy the car. After walking out frustrated, I called the dealership directly and was told by another staff member that the exact car was still in stock and asked when I could come see it. So… was it sold or not? This was either incompetence or a blatant bait-and-switch. Either way, it was a waste of time and extremely unprofessional. If you value honesty and efficiency, I’d recommend avoiding this store.
  • Beautiful red CRV

    5 out of 5 starsby Dianne on 06/27/2025

    Just purchased a new 2026 CRV from Honda of Concord. Such a pleasure working with Jim Doyle and Sean Matanovic. They were both very knowledgeable and patient through out the experience. Thanks for finding just the right CRV for us we love it. Highly recommend Honda of Concord and Jim and Sean.
  • New car purchase - Jim

    5 out of 5 starsby Amalkant on 06/22/2025

    I had a great experience buying a car at Honda of Concord. Jim Doyle was very friendly, efficient, and made the process quick and hassle-free. He provided detailed information about all trims with differences. The financing was smooth as well. Overall, I highly recommend this dealership for new customers for smooth experience"
  • Great experience with Jim and Nautica!

    5 out of 5 starsby Kimmy on 06/23/2025

    Great experience at Honda of Concord! We worked with both Jim and Nautica. Jim helped us find the car that we ended up purchasing. He was very patient and knowledgeable. Thanks to everyone at Honda of Concord for helping us with this purchase.
    • Mitzy did a great job in assisting with the purchase of my brand new Ridgeline! She made sure everything went smooth from the moment I arrived.

      by Angel on 06/25/2025

  • Old truck New truck

    5 out of 5 starsby CJH on 06/18/2025

    I could not part with my 2004 Sierra truck as a trade in, but walked away with a 2021GMC model. Jakob did a great job showing me the bells and whistles and taking me through the decision making process. He even gave me a ride because I realized I had two trucks at the dealership. This place gets my highest recommendation.
  • Daniel Farkas was Excellent

    5 out of 5 starsby Janine Prymock on 06/17/2025

    Daniel Farkas was a excellent representative for our car purchase. He was very patient and told us everything about the vehicle. He was knowledgeable about what he was doing. I would recommend Daniel to everyone I know. Thank you
  • Type R

    5 out of 5 starsby Sdm on 06/12/2025

    Love my new ride my wife surprised me with. Thank you to Jakob for coming in and making it possible!
  • New car purchase

    5 out of 5 starsby debby on 06/16/2025

    Victor Norton was excellent to work with. He was very prompt and kept us in the loop the entire time. Would absolutely recommend seeing him for your car needs.
  • Great car buying experience with Jim Doyle!

    5 out of 5 starsby Rebecca on 06/16/2025

    I recently purchased a new car and had a great experience working with Jim Doyle. He was professional, friendly, and made the entire process smooth and stress-free. His extensive knowledge and years of experience really showed — he answered all my questions thoroughly and helped me feel confident in my decision. I never felt rushed or pressured, and he took the time to make sure everything was explained clearly. If you’re looking for someone who genuinely wants to help and knows what they’re doing, I highly recommend working with him!
  • Jakob- Professional, not pushy!

    5 out of 5 starsby Emily M on 06/15/2025

    Jakob made our car buying experience smooth, painless, and efficient. He knew so much about all of the features of the Honda Odyssey and explained them so well. He kept in touch with us via text after our visit and asked how he could earn our business and make a deal. It was wonderful to work with a salesman that is professional, patient and willing to negotiate in a positive way. Thanks Jakob! We love our new van!
  • Daniel Farkas

    5 out of 5 starsby Doris Barnes on 06/12/2025

    Great customer service, Daniel was very patient and listen to all my questions and concerns, he answered all my questions with respect and gentleness.
  • New Civic

    5 out of 5 starsby Josh on 06/10/2025

    Brody / Nick / Chris all helped me out with the purchase of my new vehicle today. Great job by the entire team today!
  • Mitzy

    5 out of 5 starsby Jeremiah Smith on 06/09/2025

    Mitzy was very helpful with helping by my first car, definitely recommend her if you need help with purchasing a car
  • Had a great experience with Daniel and Sean!

    5 out of 5 starsby Mario on 06/06/2025

    I had an amazing experience leasing my new Honda Civic Hybrid from Daniel Farkas in sales and Sean in finance. Was super honest and open. I could not recommend any more!
  • Sales

    5 out of 5 starsby Steve Ferguson on 06/02/2025

    Seth was great super easy
  • Kudos to the team.

    5 out of 5 starsby Ella Mieza on 05/30/2025

    Victor is the best! He did everything he can to help us get our dream car, and kudos with all honda of concord team.
  • Best dealership hands down

    5 out of 5 starsby Linda Harris on 05/28/2025

    Robin at Honda of Concord just sold me my second CRV. I will always recommend her to anyone I know who is interested in buying a new vehicle. She is the best sales consultant I have ever dealt with. Lester in finance was awesome.
  • Honda of Concord has done it again.Put a :) on my face.

    5 out of 5 starsby Stephen Reed on 05/26/2025

    I recently purchased a stunning 2025 Honda Accord SE, and my experience with Daniel Farkas was nothing short of exceptional. This was my second interaction with Daniel, and once again, his extensive knowledge and dedication to customer satisfaction shone through. From start to finish, Daniel went above and beyond, ensuring every step of the process was seamless and stress-free. Daniel's professionalism is truly unmatched. He was always available—whether by phone, text, or in person—to address any questions or concerns I had about the vehicle or the purchasing process. His prompt follow-ups and clear communication made me feel valued and confident in my decision. Daniel took the time to thoroughly explain the contract, ensuring I understood every detail, and his commitment to my comfort and security as a customer was evident in every interaction. Not only did Daniel exceed expectations, but the entire team, including Joy Spencer, demonstrated remarkable professionalism and care. Their dedication to providing outstanding customer service made me feel like a priority. I wholeheartedly recommend Daniel Farkas to anyone in search of a trustworthy, knowledgeable, and customer-focused professional when purchasing a vehicle. Thank you, Honda, for employing such an exceptional team!
  • Friendly & Great Communication

    5 out of 5 starsby Xylina M on 05/24/2025

    I had a great experience working with Jim at Honda at Concord. He was friendly, patient, and made the whole car-buying process smooth and stress-free. He answered all my questions clearly and didn’t pressure me at any point. Highly recommend Jim if you’re looking for a helpful and honest dealer!
    • Xylina M, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Jessica Bollinger on 05/27/2025

  • Pleasant experience at Honda of Concord

    5 out of 5 starsby David Austin on 05/20/2025

    Jim Doyle made it an easy and pleasant experience to buy my 2nd car from him.
    • David Austin, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

      by Jessica Bollinger on 05/22/2025


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