Today 9:00 AM - 9:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 8:00 PM

Customer Reviews of Metro Honda

4.6
Overall Rating
(76)
Recommend: Yes (68) No (8)
Write a review: Sales | Service
sales Rating

Meet my needs

by Kenisha on 08/04/2020

Moe tried to make my every desire come true..!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
164 Reviews
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sales Rating

Meet my needs

by Kenisha on 08/04/2020

Moe tried to make my every desire come true..!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Service

by Metro Honda Service on 08/03/2020

Gentrification Honda has been my only service provider it’s every Honda I ever owned. They are polite, professional, honest and informative. They are always accurate and very knowledgeable.

  • Recommend this dealer? Yes
sales Rating

Don’t recommend

by Kim L on 07/21/2020

I am leaving one star solely based on the manager Melvin at this dealership. I have never met someone more rude and short tempered in my life. Guy speaks to customers with the worst attitude, and condescending tone. And it wasn’t just us he spoke to that way, I heard him speak to several customers incredibly nasty. It’s a shock to me how he was able to obtain a manager position. I do not recommend this dealership.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
service Rating

Honda Fit 2017

by Honda Fit 2017 on 06/26/2020

Service was great and representatives were helpful.

  • Recommend this dealer? Yes
sales Rating

Great experience at Metro Honda.

by Elizabeth Atkins on 06/09/2020

I had a amazing experience at metro Honda thanks to Raul Avila . He was very professional, and have a lot of integrity. He is willing to work with you where as your going to leave that same day with a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Metro Honda —Good

by Jim on 05/28/2020

Good knowledgeable sales staff The car buying process was easy

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

Watch for the extra charges

by PFS42 on 05/01/2020

When I found the car I was looking for listed as a "Great Deal" on Edmunds, I was very excited. However, even though the car was listed as Certified Pre-owned, there was an extra charge for that. There were also extra, non-negotiable charges for prep, etching and internet. The extrras came to almost $3300!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
service Rating

Always on point

by Millie Castanon on 04/25/2020

I always get excellent service when I go to Honda. This time I was helped by Danny Rivera and he took care of me like I was family. Made me feel special.

  • Recommend this dealer? Yes
service Rating

Honda Service

by MBM on 04/10/2020

Metro Honda Service Department very helpful and efficient. Able to give me loaner at last minute when they needed to get a part in. Worked with me wen I could not do all required maintenance service at one time so I was able to catch up on the required services over several visits without busting my budget. And allowed my 10 year old Honda to keep running great.

  • Recommend this dealer? Yes
service Rating

Great Service

by Robert K on 03/14/2020

I dropped my car off for routine maintainance. The service was was quick and the associate there to take your car and info were great. The service is way better than I ever received from Ford dealer down the road.

  • Recommend this dealer? Yes
sales Rating

1st time leasing with metro Honda

by Carlos lopez on 03/03/2020

My sales person ocean Thomas, She was excellent. And knowing that she is fairly new with metro. She definitely had customer service knowledge appearance. And also understanding of what I needed in my new car. Also Matthew O'Donnell sales manager. Hes the best.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Check engine

by Steven Betancurth on 03/02/2020

Great service. Noel at metro Honda Jersey City. was very professional and explained everything to me. Will continue going to metro Honda. Thank you Noel!

  • Recommend this dealer? Yes
sales Rating

Could be better

by Poor customer service on 02/25/2020

Sales person I dealt with David Bevin was great and made me feel like a valued customer. The experience after that went down hill - I was prepared and already had my insurance setup and it still took an hour 45 min to get financing done - no sense of customer time being valuable no sense of urgency. Then deal is done and I’m ready to drive off - they hand me one key ! And tel me if I want the other it will be 500 bucks. The manager who tells me that has this attitude like it’s my problem and deal with it. They took a great sales experience and turned it into something I would never do with them again . I would recommend buying from them sorry

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
service Rating

Great team

by Great service on 02/22/2020

Elvis was very helpful- and even made sure the car was washed.

  • Recommend this dealer? Yes
sales Rating

Great Customer Service

by Great Customer Service on 02/18/2020

Alejandro Cruz was a GREAT sales rep! Fast and very helpful with getting me into the RIGHT car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Parts & Services

by K P on 02/17/2020

Diagnosis took long time but actual service was quick.

  • Recommend this dealer? Yes
service Rating

Customer service experience

by Juanita C on 02/17/2020

On Wednesday, February 13, 2020 I went to Honda for an oil change. After the multi point inspection was done, I was informed that my struts and radiator needed to be changed. I was told a few months earlier about the struts but I had some time to get them done and that it was covered by my extended warranty. Well that turned out not to be the case. When I was told it was not covered, I became very upset. I called to complain about being given misinformation. At first I just express that I was angry without giving the appropriate details, however, Customer Service Manager Jackie, who was extremely patient and professional, convinced me to tell her what happen. I explained and she said that she was going to personally look into why the extended warranty plan was not going to cover the repairs. She also told me that she would notify the service manager Louis and get back to me with answers, which she did. The next day I met with Louis who explained that my warranty was the silver package which did not cover the struts but he would do what he could to help me. I was able to get after market struts, the warranty covered the radiator and wheel alignment. This saved me a considerable amount money and I was very happy. Service Representative Michael saw to it that I got a 2019 Honda Pilot as a loner car while repairs were done. I must say that Metro Honda has not let me down once since buying my car. I won't go anywhere else.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service!

by Best customer service ever on 02/13/2020

I went in for an oil Change today. I was treated great! Love customer service at Metro Honda service center and dealership! So glad I got my car from this place. Speedy oil change!

  • Recommend this dealer? Yes
service Rating

Awesome quick friendly service

by Shama on 02/10/2020

I love coming to metro Honda! They are family to me, always helpful and they are well experienced. The service here is like no place other and they are fast! The best Car repair service in the state of NJ.

  • Recommend this dealer? Yes
service Rating

Great service!!

by Metro Honda on 02/04/2020

I brought my car in for an oil change and check up. Everyone was polite and friendly. My car was ready in a decent amount of time. The best part was the price! I was so happy to receive an email with a discount! Awesome!!

  • Recommend this dealer? Yes
service Rating

Civic vehicle checkup

by Frank on 01/27/2020

I came in for a tire checkup and the whole process from diagnosis to tire replacement was smooth.

  • Recommend this dealer? Yes
about our dealership

Metro Honda is not your average dealership. We offer everything good you would expect and then a whole lot more. We make it easy for you to find an exciting new vehicle, pay the lowest possible price, secure instant auto financing, and access service and parts quickly and affordably. We even offer a VIP Advantage Program for added benefits. Many people from Bayonne, Newark, Hoboken, Staten Island, and Manhattan have made Metro Honda their dealership of choice, and we would love to work with you as well.

When you visit us, you will find the complete lineup of new Honda vehicles, as well as a massive and varied inventory of pre-owned vehicles. Our professional financing team is committed to getting all car buyers approved for a loan, and our state-of-the-art service center is staffed by some of the best technicians in the area. No matter what kind of automotive assistance you want and need, you can count on finding it at our dealership without any trouble at all.

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Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Cable Television
Collision Repair/Body Shop
Languages Spoken (7)
English
Italian
Arabic
Tagalog