Customer Reviews of Maplewood Toyota
Review type:
Great Salesperson and Great Dealer
by Kevin Venza on 09/06/2023
I had the most pleasant and professional experience with the staff of Maplewood Toyota. Rick our salesperson was amazing, patient and knowledgeable. Sara the product specialist was wonderful too. I have always had a fantastic customer… service experience with the staff at Maplewood Toyota. There is a reason our family has purchased eight cars from this dealership. The service department is extraordinary! I do firmly believe that one really buys a relationship with a dealer and then gets to enjoy a really well made car.
#Toyota
#toyotavenza
#toyotausa
37 reviews
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by Nohighlander4sale on 09/10/2024Sold car still listed in an attempt to get more contacts.Great Salesperson and Great Dealer
by Kevin Venza on 09/06/2023I had the most pleasant and professional experience with the staff of Maplewood Toyota. Rick our salesperson was amazing, patient and knowledgeable. Sara the product specialist was wonderful too. I have always had a fantastic customer… service experience with the staff at Maplewood Toyota. There is a reason our family has purchased eight cars from this dealership. The service department is extraordinary! I do firmly believe that one really buys a relationship with a dealer and then gets to enjoy a really well made car. #Toyota #toyotavenza #toyotausaBeen the best for 20+ years to us. Only buy from him.
by Steve and Lori Brown on 07/29/2023Like the fact that he has everything in order (paperwork, vehicle cleaned and ready) in under an hour for us. He knows exactly what we need.Great Experience!
by Nlubben on 07/10/2023I worked with Dave and he was awesome! He had the Ford Expedition Max ready for me when I arrived. Dave talked me through details about it, made sure I was comfortable and I took it for a test drive. He took the time to answer my questions,… work through hesitations, and gave me a really good deal on a power train warranty too. I would highly recommend Dave and Maplewood Toyota for a great car buying experience.Tim and Chris Ehlenz, Maplewood Toyota
by Judychlebeck on 06/28/2023They helped us decide and find the car that was right for us and helped us through the purchase of the vehicle. They were great instructing us in the use of the car. Have recommend them to a relative.Mrs. Tourville
by Mamame12 on 06/24/2023I highly recommend Bobby Higgins as one of the sales staff! Very professional and kind! I have been a customer at Maplewood Toyota for many years and wouldn’t go anywhere else!Lease
by Jamesheller on 06/17/2023The whol lease team was awsome polite knowledgeable and made the whole process smooth and professional very happy with the whole team great job I see why Maplewood Toyota is the best in the stateWould recommend Matt Anderson
by Joe Sundeen on 04/26/2023Matt Anderson provided excellent info and facilitated the car process well for us in buying a Camry. We did not feel pressured and we took our time in selecting the right vehicle for our family. I/we will most likely return at some point… in the future in looking for another Toyota.Non-pushy purchase experience.
by Satisfied D. on 04/22/2023Leo was very helpful in our finding the right car for our budget. He was not pushy at all. He was good at answering our questions. We actually enjoyed the process.Positive experience
by Blue Bird on 04/22/202325 years ago I bought my first new car from this dealership. Today I bought my 4th car (used this time) from them. I have been treated well every time I’ve walked in—have never felt taken advantage of. I feel that I am consistently treated… fairly. I highly recommend.Great experience
by Rav4owner on 04/15/2023Liz was super helpful and stuck it out with me over a long waitTacoma Sport
by JW on 10/13/2022Very professional experience. No attempt to add a premium to take advantage of the vehicle shortage. Definitely recommend.Efficient, Fair Sale of Certified Used Prius
by Loyal Prius Fan on 05/29/2022Fourteen years ago I bought a used hybrid Prius at the Maplewood MN Toyota dealership. It was the first car that actually got the mileage advertised. I loved it; it had good mileage and took little maintenance. Today I returned to this… dealer having found a used Toyota Certified hybrid Prius online. I just wanted to purchase the car with as little hassle as possible. This was accomplished. The sales and finance staff were very professional and informative. There was no high pressure in this sale - that would have turned me off and I’d been out the door. I really appreciated the diversity in their staff. This too was a plus for me and lessened the stress of buying a car.Beyond expections. Could not be happier.
by Scotty on 04/27/2021Things have become more complicated since we last bought a car. We began the search with the idea we would get something like we had but with fewer miles. We knew we wanted a Rav 4 because we liked the old one for its reliability and… functionality. After looking through carfax and other online sites for weeks we grew more confused so we decided to go to a dealership and look at actual cars to see if that would help. After reading a few reviews we chose Maplewood Toyota because of the reviews and it was fairly close. We emailed Jamie Thao who invited us to come in at a specific time because of their Covid protocol. When we arrived at the location she introduced us to Jay Engler. As car buying has become complicated with all the various options available Jay patiently explained the pros and cons of various options leaving the decisions on which path to take at each turn to us. It seemed he would have taken all day if we needed to understand the variables involved. With Jay’s help we decided on a New Rav 4 Hybrid. Very different from the strictly gas powered used car we intended to buy when we started. Because we needed a car soon we could not wait months to have one built. Jay scoured the cars that were currently in transit and found one that was due to arrive the following week. When we picked it up Jay spent a couple hours explaining how everything works and processing the purchase. I should try not to use what sounds like a marketing slogan but this sums up the experience accurately; We didn’t end up with the car we thought we wanted, we ended up with the car we now know we actually wanted and we owe that to Jay Engler because we would not have gotten there without his help and time. In the future Jay and Maplewood will be our go to for cars. We felt comfortable there.Magnificent Maplewood Toyota
by Shawn Marie on 03/26/2021Robert Higgins , AWESOME salesman. He spent the time getting me my perfect vehicle, with all the features I wanted. This is the fifth vehicle I've leased from Maplewood Toyota and I'll be back to see "Bobby" for my sixth.Very flexible when customer needs change
by 8toyotaowner on 01/06/2017The service staff was very accommodating. I made an appointment to drop my vehicle off but ended up needing to wait for it as I'd lost my ride back home that evening. They were able to diagnose the issue quickly, discover other things that… needed immediate attention, explain the options, and get me in and out in under 2 hours, despite having to squeeze me in when they'd had every reason to thing they were going to have all night to finish the job.Routine service
by MarkVII on 12/12/2016Got appointment same day I called. Great shuttle service got me home so no waiting. Truck was done ahead of time and less $ than expected.Thank you Yee Vue for being a great sales man!!!
by Choualor2009 on 07/18/2016My sales guy Yee Vue was excellent!! He was very understanding,supportive, helpful, and knowledgable. He ensured we are satisfied with our new car. I cannot thank him enough! Definitely recommend him to anybody who is looking to purchase a… new car.Great experience
by priusowner13 on 04/15/2016Very helpful and attuned to my interests. Got a great deal with no hassle. This is the second car I've bought at Maplewood Toyota and would highly recommend it to others.excellent sales person
by happy_satisfy on 03/04/2016Greg is very friendly and helpful. He listens and knows your need. He does not push you into a sales. He only emphasizes he will get the best deal for me. He is right. He gave me the best deal in town.Impressive work to get the best deal in town.
by JasonJackson on 02/15/2016I am very impressed how the team at Maplewood Toyota worked for my business. I had previously leased a Tacoma from Jim Miller two years ago. At the closing of my lease Jim called me to discuss my options. After talking with Jim I decided to… explore other makes and models to lease or purchase. At the end of my searching I came back to Jim and we worked out a great deal on exactly the vehicle I wanted for the price I wanted. All people I have had contact with at Maplewood Toyota have been very friendly and easy to talk to. I would recommend any friends and family to Andy and his team. Thanks to Andy Hulcher, Jim Miller and Seth Anderson for helping to make my experience smooth and stress free.
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About our dealership
Since 1982, Maplewood Toyota has been a highly trusted Toyota dealer. We provide quality Toyota Sales, Service, Parts, and Service. Browse our large inventory of over 1000 vehicles including New Toyotas and high-quality Used Cars and trucks. We also feature New Car Specials every month.
Maplewood Toyota Dealership Value
As Minnesota's #1 volume Toyota dealer, we offer superior value and a great customer experience. Our large inventory includes the latest models Toyota has to offer. For example, you can choose from the cost-effective Prius Hybrid, the dependable Camry, the sporty RAV4 or RAV4 Hybrid, the comfortable Corolla, the hard-working Tacoma and Tundra, the versatile 4Runner, Highlander or Highlander Hybrids, and the family-friendly Sienna.
Contact us at 651-482-1322 or www.maplewoodtoyota.com
What sets us apart
Toyota President's Cabinet Award
Board of Governors
Presidents Award
Customer First Advisory Board Award
Dealer of The Year Award
Consumer Satisfaction Award
Toyota Certificate of Excellence Award
Sales Excellence Award
Toyota Service Excellence Awar
Maplewood Toyota is a Minnesota Toyota Dealer that is committed to providing the highest quality products and services in the automotive marketplace - and we do so with honesty, integrity and absolute commitment to our customer's total satisfaction.
Amenities
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Express Service
Languages Spoken (2)
- English
- Spanish
Don't believe it when they say the car is "available on lot." Inquired about a car a month ago and was told it was spoken for. "But maybe you'd be interested in . . ." It is still listed.
by Bait and Switch on 11/18/2024