Maplewood Toyota
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Dealership Service Review
service Rating
Very flexible when customer needs change
Written byon 01/06/2017
The service staff was very accommodating. I made an appointment to drop my vehicle off but ended up needing to wait for it as I'd lost my ride back home that evening. They were able to diagnose the issue quickly, discover other things that needed immediate attention, explain the options, and get me in and out in under 2 hours, despite having to squeeze me in when they'd had every reason to thing they were going to have all night to finish the job.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes