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Customer Reviews of Delray Honda

Review type:

Overall rating

4.9
4.94 out of 5 stars

(316 reviews)


Customer recommendations:

Yes (313)|No (3)

great experience start to finish

5 out of 5 starsby Maria on 09/06/2025

My husband and I went to test-drive the Passport and Pilot and had not intended to purchase a car. Tommy Arena was outside when we arrived and immediately helped us. He was patient and honest and cared about our needs, not shy about… giving his opinions which was welcomed. I contacted him the next morning and he accommodated me to come by, and I left with a brand new Passport Trailsport Elite. He made it happen, even swapping out rims on the car I wanted at the dealership so I didn't have to wait for a car. He honored the fact that I had researched online and wanted to make sure that I was delivered what was expected. Delray Honda is a modern, clean facility and everyone I met there seems to be happy to be working for Honda. Tommy continues to answer my text inquiries about my new car and I feel taken care of, which is a great feeling. And I love this car!!! I gave up my Jeep but this is much safer and cleaner and effortless to drive.
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316 reviews
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  • Annie Mancini is great!

    5 out of 5 starsby Service Department on 09/11/2025

    I have interacted with Annie on 3 different occasions, and each time she has been pleasant, efficient, and professional. And, she has a great personality!!!
  • Excellent service

    5 out of 5 starsby Delray resident on 09/11/2025

    Jorge is an honest Service Advisor at Delray Honda. I have been going here for 4 years. He is truthful and clearly explains what service maintenance is needed. I trust him fully. In addition, Jean immediately checks you in as soon as… you pull up. He always greets you with a friendly welcome.
  • Happy customer

    5 out of 5 starsby New Honda HRV on 09/01/2025
    updated 09/08/2025

    I was so happy with my salesman Ben Katz. He made everything seamless. He showed he cared that I was happy and all questions answered
  • great experience start to finish

    5 out of 5 starsby Maria on 09/06/2025

    My husband and I went to test-drive the Passport and Pilot and had not intended to purchase a car. Tommy Arena was outside when we arrived and immediately helped us. He was patient and honest and cared about our needs, not shy about… giving his opinions which was welcomed. I contacted him the next morning and he accommodated me to come by, and I left with a brand new Passport Trailsport Elite. He made it happen, even swapping out rims on the car I wanted at the dealership so I didn't have to wait for a car. He honored the fact that I had researched online and wanted to make sure that I was delivered what was expected. Delray Honda is a modern, clean facility and everyone I met there seems to be happy to be working for Honda. Tommy continues to answer my text inquiries about my new car and I feel taken care of, which is a great feeling. And I love this car!!! I gave up my Jeep but this is much safer and cleaner and effortless to drive.
  • Excellent dealership experience

    5 out of 5 starsby ShaTonya L on 09/02/2025

    After visiting 3 different local dealerships, this has been my best experience buying a vehicle. From working with my salesman Mr. Baldini, sitting with the finance gentleman and finalizing my insurance with Joseph. This is a one stop shop… and I walked away with a great vehicle. I truly believe that this team made every effort to listen to my needs and worked with the budget I had in mind to get me the best deal. Thank you Delray Honda! All my friends and family are coming to you.
  • Unexpected sale!

    5 out of 5 starsby JOANN on 08/31/2025

    Thomas Arena was really listening to what I was looking for in my next vehicle. He immediately brought up two possibilities that filled my expectations. I hadn't even brought my checkbook, expecting just to get information. Wound up… buying the car!
  • Service Rep

    5 out of 5 starsby Janet Diebel on 08/30/2025

    Jeffrey was so good. He went over everything with me. He is an asset to Delray Honda.
  • Excellence

    5 out of 5 starsby Judi Hechtman on 08/25/2025

    I could not be treated any better! Michael Young is the Best. He listens and explains things to me so I can understand. He takes care of my car as if it were his own.
    • Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that you felt so well cared for during your visit. Your feedback about receiving exceptional service truly means the world to us. It sounds like you experienced the kind of attentive care that makes all the difference - having someone who takes the time to listen carefully and explain things clearly so you feel confident and informed. We take great pride in treating every vehicle with the same level of care and attention that we would give our own. Your trust in us is something we value deeply, and we are grateful that you chose to share your positive experience with others.

      by Delray Honda on 09/10/2025

  • Phenomenal Experience

    5 out of 5 starsby Phenomenal Experience on 08/23/2025

    Was greeted with a smile, was treated with respect throughout the entire visit
    • We are ecstatic to hear about your wonderful experience! It means so much to us that you felt welcomed from the moment you arrived and that our team treated you with the respect you deserve throughout your entire visit. Creating this kind of positive atmosphere for every customer is exactly what we strive for. Your feedback truly brightens our day and motivates us to continue delivering the same level of excellent service to everyone who walks through our doors.

      by Delray Honda on 09/09/2025

  • Excellent service.

    5 out of 5 starsby Laura on 08/24/2025

    Yesterday I was at the Honda dealer I was greeted from start to finish with excellent service. They were very knowledgeable and helping me get my car repaired.
    • We are delighted to hear about your positive experience with our service team. It's wonderful to know that you felt welcomed and supported throughout your visit. Our team takes pride in providing knowledgeable assistance to help get your vehicle back on the road. Your feedback about the excellent service you received from start to finish truly means a lot to us at Delray Honda. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

      by Delray Honda on 09/10/2025

  • what is this?

    5 out of 5 starsby Great work as always on 08/21/2025

    Have used Delray Honda for decades! Traveling on interstate when icon re. tire pressure appeared; stopped at Honda and they checked it out. Had a nail in tire; George solved my problem in good order! Service always professional; know… they will take good care of vehicles and it's a relief knowing we are safe as we can be!
    • We are delighted to hear about your wonderful experience with our team! Your loyalty as a customer for decades truly means the world to us at Delray Honda. We understand how concerning it can be when that tire pressure warning appears while traveling, and we are so pleased that George was able to quickly identify the nail and get you back on the road safely. Your confidence in our professional service and knowing that we help keep you and your family safe is exactly what we strive for every day. Thank you for trusting us with your vehicle needs for all these years.

      by Delray Honda on 09/09/2025

  • Service

    5 out of 5 starsby Jack on 08/18/2025

    Excellent experience, Jeff Hernandez knowledgeable, keep me informed every step of the way
    • Your positive feedback about your service experience truly makes our day! We are delighted to hear that you found our team knowledgeable and that we kept you well-informed throughout the entire process. Providing excellent service and clear communication at every step is what we strive for with each customer. Thank you for taking the time to share your experience - it means the world to us when customers like you recognize our commitment to outstanding service.

      by Delray Honda on 09/08/2025

  • Jorge is the best!

    5 out of 5 starsby Antonella on 08/18/2025

    I hate going to dealers, but Jorge has made it a great experience every time and become a trust-worthy service provider.
    • We are overjoyed to hear about your wonderful experience with our team! It's fantastic to know that we've been able to transform what you typically find challenging about dealership visits into consistently positive experiences. Your trust means everything to us, and we're delighted that you've found a reliable service provider at Delray Honda. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to exceed your expectations in the future.

      by Delray Honda on 09/08/2025

  • Ben Katz

    5 out of 5 starsby Ray Murphy on 08/18/2025

    Ben was a total professional and handled all aspects of the process expertly. It was a very smooth experience.
    • We are excited to hear about your wonderful experience with our team. Having a professional who expertly handles every part of the process makes such a difference, and we are thrilled that everything went so smoothly for you. Your feedback about the expertise and professionalism you received means a great deal to us at Delray Honda. We truly value customers like you and appreciate you taking the time to share your positive experience.

      by Delray Honda on 09/08/2025

  • Excellent Customer Service

    5 out of 5 starsby Amy K on 08/03/2025

    I would like to thank Rich for always giving exceptional customer service. Whenever I reach out, I am met with professionalism, patience, and genuine care. Rich not only addresses my concerns promptly but he also goes above and beyond to… ensure everything is resolved to my satisfaction. I especially appreciate that I can send my young adult child and know she and I both feel comfortable with the service she will receive. Thank you Rich!
    • We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words about receiving exceptional customer service mean so much to us. We understand how important it is to have someone who addresses your concerns promptly and goes the extra mile to ensure complete satisfaction. It brings us great joy to know that you feel comfortable bringing your young adult for service, as creating a welcoming and trustworthy environment for all our customers and their families is something we truly value. Thank you for taking the time to share your positive experience with Delray Honda.

      by Delray Honda on 08/22/2025

  • Service

    5 out of 5 starsby Tracey U on 08/02/2025

    I have been a customer at Delray Honda for 20 years. Always satisfied with the service. My rep is Michael Young. He is knowledgeable, courteous and his customer service is the best.
    • Thank you immensely for your loyalty over the past two decades. Your long-standing relationship with Delray Honda means the world to us. We are delighted to hear that you continue to be satisfied with the service you receive. Michael Young truly exemplifies the level of expertise and courtesy we strive to provide every customer. Your recognition of his exceptional customer service skills reflects our commitment to building lasting relationships. We deeply appreciate customers like you who trust us with their automotive needs year after year.

      by Delray Honda on 08/22/2025

  • Brand New CR-V Hybrid Purchase

    5 out of 5 starsby Pierre Odorico on 07/30/2025

    The purchase of my brand new car was handled by Samuel Assisi and was very smooth and straightforward. Thank you to all at Delray Honda where I have been servicing my old CR-V for years.
  • Mr

    5 out of 5 starsby hirshje on 07/29/2025

    Staff was courteous and sincere. A complete evaluation of the car was done. The work was completed in the time promised. The job is always done well.
  • Kind, patient, honest, great work

    5 out of 5 starsby HondaFan on 07/28/2025

    Every time, visiting Delray Honda is more than great work and honest service as it’s like seeing friends. We always bring our cars to Delray Honda and Michael Young is one of the main reasons. He listens and really communicates with us… about every aspect of our service visits in a practical, super helpful way. Given how many Honda dealers are in this area, we tried them all and Delray Honda is by far the best.
  • Exceptional service as always!

    5 out of 5 starsby Exceptional service on 07/27/2025

    I had my CRV serviced at Delray Honda and was extremely satisfied with the result. Kathleen is the absolute best and always does a terrific job. She is efficient, knowledgeable, and friendly. Thank you Kathleen and Delray Honda!
  • purchase

    5 out of 5 starsby amit khemlani on 07/24/2025

    Paul, Devon and Mitch in financing helped us with a smooth purchase no Games no bs great customer service my second purchase from this dealer
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