Acura of Avon
Customer Reviews of Acura of Avon
Best experience
byon 03/30/2021
Exceptional customer service. My fiance and I both upgraded our cars and each time we felt welcomed. The dealership was very clean, very fancy and organized. The hospitality was nice..Very professional. Mike, Ron, and Vanessa were amazing. Joe especially stood out to us he was very polite and made the whole interaction very pleasant Even came on his day off to make sure we were taken care of. They went above and beyond to make sure we were comfortable and really listened to our wants and needs.
Best experience
byon 03/30/2021
Exceptional customer service. My fiance and I both upgraded our cars and each time we felt welcomed. The dealership was very clean, very fancy and organized. The hospitality was nice..Very professional. Mike, Ron, and Vanessa were amazing. Joe especially stood out to us he was very polite and made the whole interaction very pleasant Even came on his day off to make sure we were taken care of. They went above and beyond to make sure we were comfortable and really listened to our wants and needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
New 2022 MDX; Same Positive Sales Experience
byon 03/25/2021
Our positive sales experience & relationship with Acura of Avon started with our 1st MDX purchase back in 2002 and has continued through the years. No pressure sales, fairness and honesty is what I expect and consistently receive from Mike Iacino. This was my seventh new vehicle purchased at Acura of Avon; loyalty is what they have earned. Highly recommend.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Knowledgeable, Professional, Efficient.
byon 02/11/2021
This is the third car I've purchased from Acura of Avon. They also do all of my regular maintenance. They are consistently helpful, courteous, and knowledgeable about the details of the car to help me get the most out of the tech packages etc. They make it very easy to deal with the paperwork and administrative hassles of purchasing a car. Highly recommend.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent Sales Experience
byon 12/03/2020
I would like to thank the team of Jason Abate Sales Consultant, Ed Kanaan Sales Manager and Vanessa Johnson Finance Manager at Acura of Avon for their professionalism and friendly presence with the lease of our new 2020 Acura MDX. I highly recommend Acura of Avon for your next sales experience and vehicle purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Just great!
byon 09/27/2020
Fast, convenient, without any hassle. Car was delivered to my home, paper work was done online. Nothing else to wish from a new car purchase
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Amazing
byon 09/05/2020
This was by far the best experience I've had with a car dealership. From interest and initial contact to pulling the trigger and buying the car, Sergio D. and Vanessa S. were beyond helpful and supportive. Buying a car is a huge investment and I'm definitely happy that I chose Acura of Avon. Best choice!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great service
byon 09/03/2020
Very courteous service advisor. He explained the process clearly and also advised which areas needed to be addressed immediately rather than later. The charges were explained clearly as well. The work was completed on time. I felt very confident in his responses and overall attention to detail.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New 2020 RDX
byon 08/06/2020
Just purchased my brand new 2020 RDX Aspec in white and the entire process was amazing! Thanks to Sergio, Steve and Vanessa for being rockstars! 🤩
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
sales review
byon 08/01/2020
We just purchased eighth Acura from Mike I at Acura of Avon. As always a very pleasant experience making this transaction. Over a 31 year period Mike has proven himself to be open, honest, knowledgeable and professional. After the sale, Mike has been consistently available to us to make the Acura driving experience a truly enjoyable experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Purchase (Lease)
byon 07/11/2020
Honest, respectful dealership. Certainly customer oriented.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Exceptional Service
byon 07/10/2020
My 2019 RDX had a fuel pump recall, and because of my age, health and COVID-19 everywhere, I was petrified to drive to your dealership and possibly be exposed to the virus. I contacted Ron Dasilva and Tim Bouclier to ask if it would be possible to have pickup/drop off service at my home. This was a huge request because of the distance involved between my home in Massachusetts and the dealership. Ron and Tim not only granted my request but also arranged for an oil change to save me another service appointment in the near future. My RDX was picked up early one morning, I was left a loaner, and my vehicle was returned the next morning — washed and vacuumed. Both of the gentlemen who provided the door-to-door service were prompt and polite—I couldn’t have asked for better service. I can’t thank Ron and Tim enough for going above and beyond to make this possible. They—as well as their staff—are fabulous!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
RDX Recall
byon 06/27/2020
I recently received a recall notice for the fuel pump on my 2019 RDX. Being an older driver with health issues plus sheltering in from COVID-19, I asked if it would be possible to have my RDX picked up and delivered to my home after being serviced. Ron Dasilva, General Manager, and Tim Bouclier, Service Manager, went above and beyond to honor my request. I have been an Acura of Avon client for ten years and have always been pleased with the service, attention to detail, and professional manner of the staff. I can’t say enough about Acura of Avon. Ron and Tim went the extra mile to honor my request; I can’t thank them enough.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Loyalty Points are Great
byon 06/26/2020
Just leased my 5th MDX, doing most of the paperwork over the phone. Staff is professional and efficient, spending the majority of time programing my preferred safety features into this tech model which because of loyalty points I got with no $ down and lower monthly payments than my 2017 MDX Tech. Great, no hassle experience in a newly renovated, clean showroom.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Recent service at Acura of Avon
byon 06/05/2020
Professional yet personal attention from the service staff. Acura of Avon has consistently given my cars excellent service and I thank them for continuing to do so in these difficult times.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchase of 2016 Certified RDX
byon 06/03/2020
My experience with Mike Iacino, Senior Sales Consultant at Acura of Avon, was an excellent one. Mike walked me through every step of the buying process which included trading in two vehicles I had purchased at the dealership in years past. His attention to detail and respect for the customer instilled confidence in the process. Nissa Johnson in the Business Office and Steve Richards in the Sales office at Acura in Canton deserve my thanks as well.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Friendly accomandating
byon 05/26/2020
Had the vehicle we were looking for. Friendly, accommodating sales people. Went out of their way to ensure our wants were met
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Experience!
byon 02/13/2020
My inquiry was responded to quickly. Everyone made me feel welcome. The team was willing to deliver the car which was an obstacle to the purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Very pleased
byon 01/04/2020
From the day I made the call to inquire about the vehicle I as interested in; to the day we closed the deal, all went smooth and simply. No hassle no problems. Inclusive, I had been pre- approved at a good rate but, they got me an even better financing deal.Tony and Sergio were very nice to deal with, and the rest of the people there were all very friendly and courteous.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Acura of Avon White Sales Review
byon 01/02/2020
Оn 12/27/2019 I renewed my Lease for Acura TLX 2020. Sales representative Natalia Bartkowicz handled this transaction in a smooth and professional way. I signed new 36 /mos contract and am happy with the way Ms Bartkowicz handled this process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great buying experience
byon 12/14/2019
Customer service was excellent. Friendly, knowledgeable staff. Easy to reach when I had questions, even after the sale. Prompt in responding to my questions. The used car sales staff contacted me a few times with used car possibilities that fit what I was looking for; other dealers around did not unless I called again. Great experience from sales to business office.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great service
byon 12/07/2019
Very Friendly environment and pleasant and knowledgeable service advisor. The Work was done as promised and done in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments