Checkered Flag BMW
Customer Reviews of Checkered Flag BMW
Review type:
My BMW x3
My BMW x3
by Ealecia on 08/23/2025Aali my sales person is the absolute best. She took her time. She explained things to me in detail. She was patient and attentive to my needsThank you for your fantastic review, Ealecia! I am thrilled to hear that Aali provided you with such attentive and detailed service at Checkered Flag BMW. Our team strives to ensure every customer feels valued, and it's great to know Aali met your needs so well. We look forward to welcoming you back soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
M240I
by Sean on 08/22/2025Michael was very professional and helpful. Didn't try too hard for a sell, and was knowledgeable about the car.Thank you for your kind words, Sean! I'm glad to hear that you found our service at Checkered Flag BMW professional and helpful. It's great to know that Michael was knowledgeable and attentive to your needs without being overly pushy. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
BMW Professionals
by Edward on 08/22/2025Jason has always been professional and knowledgeable. I totally trust his advice.Thank you, Edward, for your kind words! I’m glad to hear that you found Jason very professional and knowledgeable. Trust is essential in our business, and we appreciate your confidence in us at Checkered Flag BMW. We look forward to serving you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Breath of Fresh Air
by Jack on 08/17/2025Staff polite and professionalThank you for your positive review, Jack! I appreciate your feedback about our staff at Checkered Flag BMW. Providing professional and polite service is our priority. We hope to see you again soon. Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Another Successful Service Appt at BMW
by LPG on 08/11/2025My service advisor, Will Fernandez, always makes my experience at Checkered Flag BMW beyond easy. Will is friendly, professional and beyond thorough.Thank you for your wonderful review! I'm thrilled to hear that Will provided you with a fantastic experience at Checkered Flag BMW. His friendly and professional approach truly makes a difference. We appreciate your kind words and look forward to assisting you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
BMW 328 Service
by John on 08/08/2025Service rep was very honest, understanding and personable.Thank you for your feedback, John! It's great to hear that our service representative provided an honest and personable experience at Checkered Flag BMW. Your insights are valuable to us, and I appreciate you taking the time to share them. We look forward to welcoming you back soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
BMW X-5 Service Visit
by John on 08/08/2025Derrick was superb….kept me totally informed and explained all services.Thank you for your kind words, John! I am thrilled to hear that Derrick provided you with excellent service and kept you informed throughout your experience. At Checkered Flag BMW, we strive to ensure our customers have a great experience. We look forward to welcoming you back soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Easy to work with.
by Delainy on 08/01/2025updated 08/07/2025Michael Russell was a pleasure to work with. He was communicative at all times and delivered. Great associateDelainy, thank you for your wonderful review! I'm thrilled to hear that Michael provided such a positive experience for you at Checkered Flag BMW. Communication is key, and we appreciate you recognizing his efforts. We look forward to welcoming you back for your next visit! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
First time BMW purchase
by Felicia on 07/26/2025Sales was informative, without pressureFelicia, thank you for your kind words. I'm thrilled to hear that your experience at Checkered Flag BMW was informative and pressure-free. We strive to create a comfortable environment for our customers. We look forward to assisting you again! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Satisfied Customer
by P on 07/30/2025My Service Tech Joseph Hawthorne always assist me with the most courteous, caring and professional service. He explains everything with such understanding, and this enables me to make the right decision regarding my vehicle.Thank you for your review! I appreciate your feedback about Joseph Hawthorne and the exceptional service he provides at Checkered Flag BMW. It's great to hear that his thorough explanations help you make informed decisions about your vehicle. We look forward to serving you again soon. Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Ask for Nick
by Robert on 07/28/2025I was an easy sale. I knew what I wanted and Nick was my salesman. He was beyond kind and helpful. Nick was the highlight. Treat him well or he is off to bigger and better things. He is someone you want long term, put him in a managers… training position ! And pay him wellThank you so much for your awesome review, Robert! I'm glad to hear that Nick made your experience at Checkered Flag BMW so positive. It's great to know that he was able to assist you effectively and leave such a lasting impression. We appreciate your feedback and will ensure to recognize his hard work. We hope to see you again soon for your next car purchase! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Shahul Made the Process Easy and Enjoyable
by Shannon on 07/15/2025Shahul helped me purchase my 2026 BMW X5, and I'm very thankful for his help throughout the process. He was knowledgeable, responsive, and made the experience smooth and enjoyable. Highly recommend!Shannon, thank you for your wonderful review! I appreciate your kind words about your experience with us at Checkered Flag BMW, and we're thrilled to hear that you found the process of purchasing your 2026 BMW X5 enjoyable. We look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Routine oil change
by Helen on 07/11/2025Pleasant and professional service coordinator.Thank you for your kind words, Helen! I'm delighted to hear about your positive experience with our service coordinator at Checkered Flag BMW. Your satisfaction is our priority, and we appreciate you taking the time to share your feedback. We look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Best place to buy a luxury vehicle
by Robert on 07/09/2025Amazing staff. Sarah was attentive to what we needed and wanted and only offered things for those needs and wants. Nothing was forced.Thank you, Robert! We greatly appreciate your kind words about Sarah and our staff at Checkered Flag BMW. It's wonderful to hear that you felt attended to without any pressure. We strive to meet our customers' needs, and we're glad we could provide that experience for you. We hope to see you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service
by Theresa Weaver on 07/07/2025Joseph is very good about communicating and keeping me updated as to what's going on.Thank you, Theresa! We truly appreciate your positive feedback about our communication at Checkered Flag BMW. It's great to hear that Joseph has been keeping you updated. We look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
BMW service
by Beyene on 06/30/2025Jason is courteous, knowledgeable. Updated the status of my vehicle.Beyene, thank you for your kind review! I'm thrilled to hear that Jason was courteous and knowledgeable, and that he kept you updated on the status of your vehicle. At Checkered Flag BMW, we strive to provide exceptional service, and your feedback means a lot to us. We look forward to seeing you again! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
New Tires
by Renee on 06/29/2025How quick my service was and Joseph was super helpful.Thank you, Renee! I truly appreciate your positive feedback regarding the quick service you received at Checkered Flag BMW. We're glad to hear that Joseph was able to assist you so well. We hope to see you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Review
by Alanna on 06/29/2025Very professional, very clean spaces everyone energy is amazing,lead with great solutions although I wasn't happy with being given my car back and the work wasn't done completely and I had to bring my car back more then once, but as far as… the rep she was nice and tried to please me as much as she couldThank you for your feedback, Alanna. We appreciate your kind words about our professionalism and the cleanliness of our spaces. I also understand your concerns about having to bring your car back multiple times for incomplete work, and I appreciate your patience. Please feel free to reach out to me at Checkered Flag BMW directly to discuss your experience further, as we are committed to ensuring your satisfaction. We hope to serve you better next time! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Great
by John on 06/23/2025updated 07/01/2025Everybody was very kind. Was not rushed. Happy to answer all questions.John, thank you for your wonderful feedback! I'm so pleased to hear that you felt welcomed and well taken care of at Checkered Flag BMW. Our team is always here to assist and answer any questions you may have. We look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Experience at Checkered Flag BMW
by Christopher on 06/28/2025I liked the no haggle pricing. The dealership was clean and modern. Mike Russell was great, friendly and no nonsense.Thank you, Christopher! We truly appreciate your positive feedback about your experience at Checkered Flag BMW. I'm glad to hear that you liked our no haggle pricing and found our dealership to be clean and modern. It's great to know that Mike Russell provided you with friendly and straightforward service. We look forward to welcoming you back for your next visit! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Here's to Will in BMW Service!
by Vanessa on 06/30/2025Will was professional and respectful of my time. I appreciate working with him. He also makes great suggestions on must-have services.Thank you for your wonderful review, Vanessa! We're thrilled to hear you had a positive experience with Will at Checkered Flag BMW. It's great to know that his professionalism and helpful suggestions made a difference for you. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Thank you for your fantastic review, Ealecia! I am thrilled to hear that Aali provided you with such attentive and detailed service at Checkered Flag BMW. Our team strives to ensure every customer feels valued, and it's great to know Aali met your needs so well. We look forward to welcoming you back soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
by Checkered Flag BMW on 08/28/2025