Customer Reviews of Toyota of Rock Hill
New RAV4 Hybrid
byon 04/16/2024
I bought my 2024 RAV4 Hybrid from Toyota of Rock Hill and had a great experience - everyone I talked to was super helpful, especially since it was my first time buying a car. Highly recommend!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Check up
byon 05/04/2024
Always fast and friendly. Very thorough. In and out under an hour. Love them here!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 05/03/2024
Excellent customer service and not long of a wait.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Tire replacement
byon 04/30/2024
Excellent service. Ian recognized we were in distress because of gouge in our tire. Have managed to fit us in, though late in the day. Got us replacement and got us on the road before they closed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 04/30/2024
Great service, great communication, very time efficient
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 04/30/2024
I was early for my appointment and they took my car right in. Didn't have to wait long.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Outstanding service
byon 04/27/2024
I received excellent service at Toyota of Rock Hill. Ian is an outstanding customer service technician. He provided first class customer service as he ensured that I was informed of the work that was needed to my vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service work, Austin Service Advisor
byon 04/24/2024
Always courteous and professional
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2015 Toyota Prius Service
byon 04/22/2024
My service was prompt and my coordinator, Jordyn, was awesome. He explained what services I needed and would let me know any others services I may need. Additional services were suggested and were authorized. He made me feel my car was important but left any decisions regarding the work was up to me. I want Jordyn to assist me on my next service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
AC repair
byon 04/20/2024
I had done a diagnostic 2 months before and it said I needed an expansion valve and replace the drier. When I brought it in 2 months later they said I needed things that were not listed on the prior diagnostic. I asked them to replace the expansion valve and the drier and ok some of the other work like the replacing of the fans. When I got my car back and cut on the air it blew hot again like it did before the repairs in the parking lot after I picked it up. I told the service technician and he took the car back into the shop. The new cause was I needed to replace the compressor. While looking at the paperwork after I got it back they said after the compressor was replace it still was blowing hot air. They then replace the expansion valve. I had told them to replace the first time that I brought my car in and then it blew cold. I had to spend another $700 dollars on a compressor that I’m not sure I really needed. I don’t blame the service salesman(Tim) for the wrong diagnosis of my car but the service tech needs to be retrained or fired.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
3 Comments
Car service Toyota
byon 04/18/2024
Very professional and thorough in explaining what would be done. Very courteous and was very helpful
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New RAV4 Hybrid
byon 04/16/2024
I bought my 2024 RAV4 Hybrid from Toyota of Rock Hill and had a great experience - everyone I talked to was super helpful, especially since it was my first time buying a car. Highly recommend!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New tires
byon 04/12/2024
Took my car in what tires brand new great deal Very satisfied
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2023 Tacoma TRD pro oil change
byon 04/10/2024
I scheduled an Oil Change last week because I knew my truck would be due by today. When I arrived, Austin, who helped me through my whole experience, was waiting for my arrival and asked for me by name. I think that shows a great attention to detail and care for the customer and their vehicle. I was in and out of the dealership in less than an hour with an oil change and full 52 point inspection, to which I was informed my truck is actually in flawless condition, so that’s always great to hear and they were honest about the condition of my truck. 10/10 to Toyota on Galleria Blvd in Rock Hill, SC.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 04/04/2024
Nothing short of awesome!!! My tech Tim Evans really takes good care of my car needs...ensuring everything thing is updated and taken care of!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Toyota of Rock Hill
byon 04/03/2024
The service went very smoothly and timely. David kept me informed of items which were needed and on the time. It was a very pleasant experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 03/28/2024
Ian was very nice and helpful
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service!
byon 03/26/2024
Raven was my salesperson and she was amazing! Very professional, listened to my needs and showed me vehicles matching my lifestyle. She made me feel like a valued customer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 03/22/2024
Excellent from checking in to checking out! Very professional and friendly service person.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Regular maintenance
byon 03/15/2024
Fox was great to work with on our 2017 Prius. He kept us informed, listened to our concerns and took care of detailed items on our car. I would highly recommend getting regular maintenance done here.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Customer Sevice
byon 03/13/2024
Service agents were very thorough and friendly. No pressure.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service.
byon 03/09/2024
Toyota of Rock Hill was quick and efficient servicing my vehicle. Tim was helpful and friendly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Get a new Camry, Corolla, Prius, Tacoma or Tundra from Rock Hill's Toyota of Rock Hill and you'll get a great vehicle, at a great price, with the experience and dedication of our team behind you throughout the purchasing process, and the duration of your ownership of your Toyota automobile. Our service to you does not end at the sale. Call us anytime with questions. Our entire team at Toyota of Rock Hill is here to help. If you're looking to purchase from a dealership dedicated to its customers, come by Rock Hill's Toyota of Rock Hill and experience our service for yourself!
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1 Comments