Toyota of Rock Hill
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Dealership Service Review
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2023 Tacoma TRD pro oil change
Written by 04/10/2024
onI scheduled an Oil Change last week because I knew my truck would be due by today. When I arrived, Austin, who helped me through my whole experience, was waiting for my arrival and asked for me by name. I think that shows a great attention to detail and care for the customer and their vehicle. I was in and out of the dealership in less than an hour with an oil change and full 52 point inspection, to which I was informed my truck is actually in flawless condition, so that’s always great to hear and they were honest about the condition of my truck. 10/10 to Toyota on Galleria Blvd in Rock Hill, SC.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 04/11/2024
Dealer Response
We are thrilled you had a fantastic experience at Toyota of Rock Hill! Austin's attention to detail and the dealership's honesty and efficiency made your visit smooth and enjoyable. It's great to hear that they provided excellent service during your oil change and inspection. Thank you for choosing us!
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