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Customer Reviews of Honda of Concord

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761 reviews
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  • New Car Owner — Super Happy!

    5 out of 5 starsby Candy O. on 05/05/2025

    My fiancé and I have been patiently waiting for the right time to purchase the car we’ve been wanting! Today was that day, Honda of Concord was the only location that had the exact model, trim, & color we wanted. Robin called me up to set something up and I was already on my way there. I’m so thankful and blessed for her service! The experience was smooth and 3hrs later I’m driving home with my new vehicle. Thanks, Robin!
    • Candy O., we're happy you found our staff to be so supportive during your experience here at Honda of Concord. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

      by Jessica Bollinger on 05/08/2025

  • Thank you Jim and Yolanda

    5 out of 5 starsby DORA on 05/04/2025

    Jim helped me with my purchase and made it very easy and Yolanda helped my with the documents and she was great. Thank you both, for people like you I keep coming back to Hendricks.
    • Hi Dora, thank you for taking the time to leave a review for us at Honda of Concord. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Honda of Concord

      by Jessica Bollinger on 05/06/2025

  • Brought a Car

    4 out of 5 starsby Mlh3322 on 05/02/2025

    Daniel was great! They gave me top dollar for my trade in over all it was a good experience!
    • Hi Mlh3322, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Jessica Bollinger on 05/06/2025

  • Joann Turner

    5 out of 5 starsby Joann on 04/30/2025

    I think this dealership is great. We have been dealing with this dealership a very long time and we have always been treated. Very nice. Especially Robin and Chris. They are super nice very professional patient and Kind.
    • Joann, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

      by Jessica Bollinger on 05/02/2025

  • New car

    5 out of 5 starsby hksrkop2 on 05/01/2025

    We traded our 2021 Honda HRV for 2025 Honda HRV. We got excellent service from Luke Somers and Brian Emmerich who handled the paperwork. We have brought other vehicles from Luke in the past, his consistent friendly and helpful manner has made us repeat customers and I highly recommend him for your car needs! You won't be disappointed!
    • Hksrkop2, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda of Concord. We hope to see you soon!

      by James McDaniel on 05/01/2025

  • Best of the Best

    5 out of 5 starsby Kevsoda on 04/30/2025

    Luke in Sales and business manager Nick once again proved why Hendrick Honda of Concord is the best of the best. They truely bent over backwards to get us in another new C-rv after our other brand new C-rv was totaled in March. I want to also thank the Rental Department for working with us. we cannot thank Luke and Nick enough for their professionalism and kindness. it is obvious that Luke truely cares for customers needs and finances. thank you American Honda Finance for approving our new vehicle. Mr. Rick Hendrick can be very proud of his team. It's clear why Hendricks Motor Sports are champions on the NASCAR track, not to mention why NHRA champions John Force Racing has teamed up with Hendricks. simply THE BEST, and the same goes for Honda of Concord. Thank you Luke and Nick!
    • Kevsoda, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

      by James McDaniel on 05/01/2025

  • Awesome experience!

    5 out of 5 starsby Joe S on 05/01/2025

    Jim Doyle was fantastic with his service and communication! Great overall car buying experience.
    • Joe S, we are so happy to read such a great review about Honda of Concord! We hope to be of service to you again in the future. Best wishes, Honda of Concord

      by James McDaniel on 05/01/2025

  • linda

    5 out of 5 starsby linda on 04/30/2025

    Robin was Amazing! i needed so much help and she goes above and beyond. She really treats you like family and cares for you. I had my vehicle stolen and a lot on my plate with life, but Robin guided me through a buying experience that was trustworthy. We need more people like Robin. Buy from her, you won’t be disappointed!
    • Linda, we are so happy to read such a great review about Honda of Concord! Thank you, and have a fantastic day!

      by James McDaniel on 05/01/2025

  • Best car buying experience

    5 out of 5 starsby Paige Odom on 04/30/2025

    Robin and Victor were great to work with on buying our first Honda! They made sure we were taken care of in a timely manner. Victor did a great job with our test drive and answering all our questions. Robin made sure we felt comfortable with all the technical features before we left. Great experience overall! Thanks Robin and Victor!
    • Paige Odom, thank you for the high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

      by James McDaniel on 05/01/2025

  • Always a pleasure.

    5 out of 5 starsby Allenspachd on 04/29/2025

    This is the 5th vehicle we have purchased from Honda Cars of Concord. There is a reason we continue to return! They are fair. They treat everyone with respect and have amazing followup. I have always walked away feeling like I got the best deal I could possibly get for the vehicle I was purchasing. Our salesman Jakob Stocksen was a true pleasure to deal with.
    • Allenspachd, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Honda of Concord

      by Jessica Bollinger on 05/01/2025

  • Review

    5 out of 5 starsby Dwight on 04/26/2025

    Excellent experience with Brody with all my back and forth decisions. Couldn't have asked for a better experience!
    • Dwight, we are so happy to read such a great review about Honda of Concord! If you have any further questions, please give us a call. We're always happy to help!

      by James McDaniel on 04/30/2025

  • go honda!

    5 out of 5 starsby rashawna on 04/24/2025

    everyone i talked to were nice and pleasant, they do all they can to help you get into a car you like. jim Doyle is a great salesman, he was patient with me and showed me all the cars I was interested in. would work with this dealership again.
    • Rashawna, we're happy you found our staff to be so supportive during your experience here at Honda of Concord. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

      by Jessica Bollinger on 04/25/2025

  • Great experience

    5 out of 5 starsby KH on 04/21/2025

    We purchased a 2022 Pilot and worked with Robin Owens. Robin was very knowledgeable and responsive to all of our questions. She provided us with customized service and made the car buying experience quick and easy.
    • Thank you, and have a fantastic day!

      by James McDaniel on 04/22/2025

  • Honda makes you feel like family…

    5 out of 5 starsby trmiller on 04/19/2025

    After 12 years I am still here with Honda of Concord. Anytime I need something taken care of they are here for me.. I am treated like family. From Robin in sales, to Sean in finance they always have my back.. they never back down from making sure I feel valued and happy when I leave.
    • Trmiller, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out to us if there's anything more we can do!

      by Jessica Bollinger on 04/21/2025

  • 2025 Honda Civic - Robin Owens, Lester Louder

    5 out of 5 starsby Virginia on 04/15/2025

    I purchased a 2025 Honda Civic Hatchback Sport Touring Hybrid on 4/10 from Robin at Honda of Concord. This is my third car I’ve purchased with her. She is the absolute best!! She made sure I got exactly what I wanted, even when it meant getting a car straight from the assembly line and adding a spoiler later. It took a month for the car to be built and delivered and she kept me updated during the entire process. I also want to give Lester a shout, he was a joy to talk to about baseball while signing papers!
    • Hi Virginia, thank you so much for your positive comments about Honda of Concord! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Honda of Concord!

      by Jessica Bollinger on 04/17/2025

  • Right-on, Robin!

    5 out of 5 starsby Michelle on 04/15/2025

    We had a great experience buying a car at Honda of Concord. Robin O. was friendly, efficient, and made the process quick and hassle-free. She provided detailed information and even helped remotely before our visit. The financing was smooth as well. Overall, I highly recommend this dealership for their professionalism and customer care."
    • Michelle, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

      by Jessica Bollinger on 04/17/2025

  • Great experience

    5 out of 5 starsby Mark N on 04/15/2025

    Just purchased a new Civic hybrid from Honda of Concord. Robin was great and even drove us to the remote lot to look at a car that wasn't in inventory yet. Ask for Robin of you want great service at Honda of Concord.
    • Mark N, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda of Concord. Please don't hesitate to reach out if there's anything additional we can do for you.

      by Jessica Bollinger on 04/17/2025

  • Bought two cars in two weeks from this great group

    5 out of 5 starsby David Andrews on 04/14/2025

    We bought a second car from Honda of Concord in two weeks. Robin was recommended to us by Kendra Morris, who also works for Hendricks. After the first great experience, I went straight to their site and found the exact Accord I wanted for my son. Robin and Dewayne helped me close the deal the same day. Joy was very clear and helpful explaining the financial options. I appreciate the team and I have already shared Robin's contract info with a neighbor.
    • Hi David Andrews, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Jessica Bollinger on 04/17/2025

  • Robin is 🌟🌟🌟🌟🌟

    5 out of 5 starsby Stacey Ryan on 04/14/2025

    I had the pleasure of buying my used (new to me) Mazda CX9 from Robin at Honda of Concord - Hendrick! Robin was amazing from start to finish, including sending me all the details of the car with a short video of the interior and exterior. The deal itself was hassle free because Robin was informative and transparent. Honda of Concord has some of the best people to work with from the manager Phil to Brian in financing to Ryan in service. I would recommend this dealership for anyone looking to buy! ⭐️⭐️⭐️⭐️⭐️
    • Stacey Ryan, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

      by Jessica Bollinger on 04/17/2025

  • Come see Honda

    5 out of 5 starsby Noah Shaver on 04/08/2025
    updated 04/14/2025

    Chris Ross and joy Spencer were amazing and very helpful
    • Noah Shaver, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Jessica Bollinger on 04/15/2025

  • The best car buying experience

    5 out of 5 starsby Suzanna Hill on 04/08/2025
    updated 04/14/2025

    Everything so was simple and they explained everything Chris Ross and joy Spencer were absolutely amazing and helped every step go see them at Honda of concord nc !
    • Suzanna Hill, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

      by Jessica Bollinger on 04/15/2025


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