Paragon Honda
Customer Reviews of Paragon Honda
Hi Haitham, leasing my 2024 CRV Honda was painless...same as driving it.
by 02/22/2024
onLeasing my 2024 CRV Honda was painless same as phones are wireless and driving it is even more painless. Thanks to you and your entire team at Paragon. Lalit K Jain Esq
Hi Haitham, leasing my 2024 CRV Honda was painless...same as driving it.
by 02/22/2024
onLeasing my 2024 CRV Honda was painless same as phones are wireless and driving it is even more painless. Thanks to you and your entire team at Paragon. Lalit K Jain Esq
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
1 Comments
Lovin’ the CRV
by 02/22/2024
onParagon Honda, particularly the salesman Roger Vega, provided an stress-free experience to purchasing a car. Normally, purchasing a vehicle can be stressful, but Roger Vega was patient, knowledgeable and professional thoughout the hours-long experience, which included multiple test drives and patient tutorials about the features of different vehicles. I highly recommend Roger Cega and Paragon Honda.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
John Santiago is da man
by 11/21/2023
onHonest honest honest
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
First Car Experience
by 09/10/2023
onJuriel DeJesus helped my father in law and I get me my first car. He is very polite and passionate helping others. 10/10 recommend for anyone going to Paragon Honda, thank you for a great experience Juriel!
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome friendly salesman
by 04/05/2023
onWent to paragon , they connected me with Francisco Collado , he was good , much above the salesman I’ve dealt with in the past . He made it happen for me , good price , fair ….how many times can u say that coming out of a dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Dealer of Deception
by 03/17/2023
onAs I'm in the market for a Toyota Venza 2015 I was happy to see one advertised for sale by Paragon Honda on Edmunds and other sites that satisfied my requirements. I made inquiry on the evening of 3/14/23 as to the availability of the 2015 Toyota Venza advertised for sale. The following morning I received a text message from a “Maria” asking whether I could make an appointment to see the car and I asked whether it was still available, and her response was that it was. Immediately thereafter a salesperson named “Christian” contacted me to confirm the appointment and to tell me that he had sat in the car on this same morning and that it started perfectly. He said he would have it ready for a test drive when I arrived. After leaving work early to arrive at the dealership by the appointed time, I inspected the lot to preview the Venza before speaking with the salesperson. To my dismay, there was no Venza on the lot. When I asked Christian about the car he said that a purchaser from Georgia bought the car ½ hour before I arrived and therefore it was no longer on lot. The absurdity of what he communicated was compounded when I immediately complained to “Patrick” (who represented himself to be the senior manager) who actually said it was possible for someone from out of state to purchase a vehicle in 30 minutes time and complete all necessary title and registration documents to enable them to drive it off the lot within that timeframe. This isn’t solely a case of ignorance in the fabrication of lies but one of willful deception. Avoid this dealership at all costs!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
1 Comments
Accord
by 01/14/2020
onGot a great deal on my accord thanks to Francisco. Also great customer service
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
amazing service
by 08/20/2019
oni bought my first car there, the experience was amazing, good service, free coffee :D...
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
the WORST EVER
by 05/15/2019
onI bought a car from Paragon honda. I completed EVERYTHING online. the purchase was complete. I was just waiting on delivery. They never delivered the car. Never gave an explanation. NEVER answered any of my follow up emails. They never refunded my money. Our deal was done...I was either scammed from the start or they sold the car to someone else. Either way its wrong...our deal was complete. i
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
If you are an out of state customer please stay away
by 03/30/2019
onIf you are an Out Of State Customer or someone that care about any avenues of Quality Care or True Customer Service....Please Stay Away from Paragon Honda..... I have purchase a car over the phone from Paragon Honda/Acura and took care of all paperwork needed including insurance and arranged to drive the car back to my state after providing all needed documents. Upon arrival to the dealership and taking care of the paperwork and signing the purchase agreement, 1. I was told that i will not be able to drive the car back as the dealership is not going to give me a temporary plate. 2. I go outside and find the car sitting on a u-haul trailer, attached to my vehicle that i came in. And was instructed that "You need to secure the vehicle before you leave" . Which i dont know how to do. 3. I tried to seek help from the dealership and get assistance with the car from sales manager MURAD and was told "Your problem go deal with it". 4. Tried to reach sales manager PETER who was in charge of the sale over the phone but was not able to get him to come out and talk to me. 5. Tried to contact director of sales ROB PATEL, multiple times and he would reply with a text "CALL YOU IN 5" also that never happened. 6. After contacting the office of the general manager/owner BRIAN BENSTOCK a technician came out and strapped the vehicle to the u-haul trailer. 7. A paper was drafted for me to sign that iam response for transporting the vehicle using this method and that paragon honda has nothing to do with it, which i refused to sign. Upon approaching the vehicle on the trailer, 1. The car was full of scratches and dents. 2. The car was filthy inside with all kinds of milk and coffee spills. 3. The car did not have car mats. 4. The car was supposed to be detailed inside and outside, that never happened. As the only thing to do at this point is drive the car back home, i did. Upon arriving home and taking the car off the trailer: 1. The car was completely out of gas, ZERO.... 2. I had to return the trailer to a u-haul center. 3. Was given a voucher to detail the car and fix other things to be honored at my local honda dealer, it turned out to be a "A BIG SCAM" as i was told by my local honda dealer. 4. I went to the registry to register the car and get plates, there was NO TITLE in the paperwork, and was told the tittle is in the office and it should of been with the paperwork "ooopppsss" 5. Contacted the general manager office again and explained that i need my title and was told that it will be fedexed overnight............as you read this ladies and gentleman iam still waiting for my Title. And i have all pictures and documents to backup this experience. Buyer Beware.......... Please Stay Away From Paragon Honda/Acura ..
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Monica Rodriguez AMAZING!!!
by 02/21/2019
onMonica Rodriguez was a great help. She was very polite and was extremely efficient. She sent me a text message the morning that I went to Honda and that afternoon when I got there she welcomed me with a smile on her face. She made sure I left with a new car at a great price and a smile on my face. She is amazing to work with and I would recommend her if you are looking to purchase a car at Paragon Honda.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very good service
by 11/10/2017
onVery good service from The sales representative (yamil). Good explanation of rates, I'm highly satisfied with the team service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
great sales team
by 09/17/2017
onThey honored their posted promotions. I did get a bit confused from my initial phone call in terms of how the financing is broken down...but the numbers worked out as advertised. Very friendly team. They didn't try too hard to "upsell" me which I appreciated. I was there on a Saturday and there was a bit of a wait especially once I ordered the car (two hours to bring in from a remote area.) Sandwiches for clients was a very nice touch. Sales assistant was very kind to lend me her cell phone charger!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Very satisfied, great friendly staff.
by 05/30/2017
onFirst new car in the family, our salesman Randy Rodriguez took us to the warehouse, where Paragon Honda has more New cars and we chose the perfect one for us, the Honda Odyssey. Thank you guys, unbelievable experience. Cruz MM
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Honda Civic 2015
by 05/02/2017
onHighly satisfied with the way they served my interest in the vehicle I wanted and they did a great job on helping me get approved for it my experience was great success
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
The best service ever
by 05/01/2017
onProfessional customer service. Fast repair service very clean work performance. The advisor group very professionals willing to answer all customer questions at the best of they knowledge
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Friendly Service Center
by 04/28/2017
onFriendly to the customer. Highly organized. All service had been done in the promised time frame. Price paid had been reasonable. Location not convenien to reach it enough.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
by 04/28/2017
onKnowledgeable sales representative and a pleasure to work with. Randy made sure we were comfortable and has exactly what we were looking for in our new family vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
1st time there but not going to be my last
by 04/27/2017
onFernando Vasquez was my sales rep and he made me feel confident about my purchase. He was patient and very knowledgeable.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Accord EX 2017
by 04/26/2017
onThe process was fast and simple. Everything was explained well to me. The tutorial of the feature of the car was very helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Nothing but excellence
by 04/25/2017
onEverything was handled with professionalism. Mariano Valerio answered every question I had thoroughly. A friendly environment is always a great one. That is how I felt while being there. It felt like home.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments