Bennett Chevrolet
Customer Reviews of Bennett Chevrolet
Review type:
Bennett Chevrolet
deliberately misled
by SLCI-6.2 on 05/12/2025I visited your dealership on [specific date] specifically for the L87 engine recall service for my 2022 Suburban 6.2L. Upon arrival, I clearly communicated to your service representative, Mark, that my visit was solely for the recall… service and declined any additional services. When presented with multiple pages of paperwork, I trusted Mark as a representative of your dealership and signed the documents after he stated, 'We are going to do the inspection and oil change and call you when it's done.' Based on my understanding that the oil change was part of the recall service, I signed the paperwork and left my vehicle in your care. Upon returning to collect my vehicle, I was directed to the cashier who informed me of a $104 charge. When I questioned this charge, explaining that my visit was for a recall service, I was told I was being billed for the oil change. When I confronted Mark about this unexpected charge, his response was dismissive and unprofessional: 'You signed the work order, you didn't read it.' I was shocked by this blatant admission that I had been deliberately misled. His immediate offer to reduce the price by half when I expressed my dissatisfaction seemed to acknowledge the deceptive nature of the transaction. As a loyal customer, I expected transparency and honesty from your dealership. Instead, I feel my trust was exploited through deliberate misrepresentation. This experience has significantly damaged my confidence in your business practices and raises serious concerns about how other customers might be treated. I request a full refund of the oil change charge and a formal acknowledgment of this inappropriate conduct. Furthermore, I believe your staff would benefit from additional training on ethical customer communication and transparent business practices.Bennett Chevrolet
by dxliness on 05/06/2025I recently had the pleasure of working with Evan while purchasing my new Tahoe, and I couldn’t be happier with the experience. He was professional, knowledgeable, and incredibly helpful. He took the time to understand what I was looking… for, answered all of my questions with patience, and made sure I felt confident every step of the way. What really stood out was Evan’s genuine approach—never pushy, always focused on what was best for me. The entire process was smooth and stress-free. Thank you for making this such a great experience.Thank you so much for your wonderful review! We’re thrilled to hear that your experience purchasing your new Tahoe with Evan was so positive. At Bennett Chevrolet, we strive to provide a smooth and stress-free process, and it’s great to know that Evan’s professionalism and genuine approach made a difference for you. We appreciate your feedback and hope to see you again soon! Enjoy your new Tahoe! Best, The Bennett Chevrolet Team
Exemplary Service
by Larry L on 01/19/2025updated 01/27/2025Kyle handled both our vehicles in one day. Stting up service and drop offs made it so easy. Done as scheduled also.Thank you for your fantastic review! We’re thrilled to hear that our team at Bennett Chevrolet made your service experience smooth and efficient for both of your vehicles. It’s great to know that everything was done as scheduled. We look forward to serving you again in the future! Best, The Bennett Chevrolet Team
Super Place
by Timbo723 on 09/10/2024Jon DeNick provided top customer support and assisted me with finding my new car.Thank you for your wonderful feedback! We're thrilled to hear that Jon provided you with top-notch customer support in finding your new car. At Bennett Chevrolet, we strive to make the car-buying experience exceptional. We look forward to seeing you again soon! Best, The Bennett Chevrolet Team
Another great experience at Bennett
by ScottH1 on 05/29/2024Always a great experience with the team over at Bennett. Friendly, knowledgeable- a pleasure to work with all of them. Bought a few vehicles here and also use the service department. You won’t be disappointed.Thank you for the glowing review, Scott! We really appreciate your loyalty and trust in Bennett Chevrolet. We're thrilled that you've had consistently positive experiences with both our sales and service teams. It means a lot to us that you've chosen to work with us multiple times. We look forward to serving you again in the future. Best, The Bennett Chevrolet Team
Wonderful car buying experience
by MryStntn on 08/01/2023My experience at Bennett Chevrolet was top of the line. I was not pressured into buying anything and did not feel overwhelmed when I was at the dealership. Evan T. and Andy C. were very professional, knowledgeable, and kept in contact… about my new vehicle just as they said they would. Nycki B. was also of great assistance in helping me login to the various technology platforms such as ID.me and the Chevrolet App. They all went above and beyond to ensure I had a very pleasant car buying experience.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, The Bennett Chevrolet Team
2023 bolt EUV dealership experience
by Jersey Dave on 02/13/2023Fantastic salesman & dealership! ! I was in the market for a 2023 chevy bolt EUV. Jon had mentioned he had one in transit, but it was a first come first serve basis to be fair since they are hard to get or even order. a few other chevy… dealers were willing to sell at $4-$6,000 over sticker price (the other dealers also had no inventory) Jon had called me when one arrived after missing out on one 2 weeks prior (again, first come first serve) true to his word today 2/8/23 I was the first one there this time. I was able to purchase at msrp with no hidden fine print or hard upsell. What a great & refreshing experience. quick & painless. he helped me sync my phone & onstar setup. the car was clean, & fully charged. I cant think of anything negative to say. He (and Bennett Chevy) were a pleasure to deal with. Thanks again Jon, I love the new car!!We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Bennett Chevrolet Team
Repair
by Theresa on 01/05/2023Car was making a noise and the technician was able to pinpoint what the problem was.Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, The Bennett Chevrolet Team
Thank you Bennett Chevrolet
by Ramzan A on 01/03/2023It was so easy and lovely experience, I saved my time and energy all I had to do is sit for 30 mins and I bought a car and I’m out. Rebecca was very expert and professional and I did not need to explain her anything other than i want this… car. My family is happy and I am happy, Thank you BENNETT CHEVROLET.Ramzan, Rebecca is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Best, The Bennett Chevrolet Team
My truck rocks
by Bryan888444 on 12/12/2022It's was great there were a lot of options on the table and Evan found a way to help us find the best possible truck for me.Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Bennett Chevrolet Team
Service
by Eleanor on 05/02/2022I would highly recommend for service work.Thank you for this amazing review! We really appreciate your business. Best, The Bennett Chevrolet Team
Service
by hickoryhick on 01/03/2022Always happy with this Dealership service. Never a problem and they do what is needed.thanksThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Bennett Chevrolet Team
Oil Change
by graab47887 on 05/17/2021I dropped the truck off at 830, They said it would take about 90 min..It was done in 60....Friendly service..The cost was reasonable considering the cost of synthetic oil..We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Bennett Chevrolet Team
Mew Corvette
by William on 03/16/2021James Cho with Bennett Chevy did an excellent job helping me through my buying experience.Hello William, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that James was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The Bennett Chevrolet Team
Still waiting
by Melvan201 on 07/05/2017I took my car to Bennett chevy for my regular oil change in June 3rd and asked them to check out my muffler because there seemed to be a lot of vibration coming from it that I thought was unusual. My oil change was completed in a timely… manor and was informed that I did need a new muffler because mine had pices inside that had come apart that shouldn't have. I was told it should come in within a week. Two weeks later June 19th I call to check on the status of my muffler and was told that it hadn't been ordered and that they would order it that day and it should be in within 2-3 days. Here it is JULY 5th and I STILL haven't been contacted by the dealer. I call and the service advisor isn't in. I would not recommend this dealer for there service department.Routine Maint
by Hambone50 on 01/11/2017As usually everything when as planned. Excellent Dealership.Great car buying experience!
by Fishergrl13 on 09/14/2016The staff went above and beyond my expectations to get me in a wonderful car. They were extremely patient and helpful.Three-peat customer
by jeffrasel on 05/10/2016Made the deal work on my term three times running. Mark Hendricks is longtime manager that gets the deal done. Well oiled service operation. Long term employees at this store.Professional and Courteous
by kenchevy on 04/08/2016This was a very pleasant shopping experience. The staff is very professional and courteous to customers. They willingly answer all questions.Always on time and done right.
by hhrwakler on 03/21/2016Fixed check engine problem fast and courteously, Will go to Bennett as long as I own the HHR.No Reservations
by HHRWakler on 01/27/2016I had no reservation, yet techs repaired my HHR in an hour and had me on my way.
Chevrolet Equinox
Chevrolet Silverado 1500
Kia Sorento
Thank you so much for your wonderful review! We’re thrilled to hear that your experience purchasing your new Tahoe with Evan was so positive. At Bennett Chevrolet, we strive to provide a smooth and stress-free process, and it’s great to know that Evan’s professionalism and genuine approach made a difference for you. We appreciate your feedback and hope to see you again soon! Enjoy your new Tahoe! Best, The Bennett Chevrolet Team
by Bennett Chevrolet on 05/07/2025