Service Gary Crossley Ford Car Dealership Kansas City Missouri | Edmunds
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Gary Crossley Ford Service Reviews

  • 8050 N Church Rd
  • Kansas City, MO 64158 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Crappy service By MichelleM on 03/28/17 04:27:38 PM PDT
Recommend this dealer? No

On 3/28/17 I took my 2003 Ford Expedition in to get a sensor replaced in the driver door. I had attempted to replace it myself but once the panel was off I didn’t have the correct tools. I call the day before to ask for an estimate and how long it will take. They stated $100 and 1 hour. I schedu...
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Service Rating WORST SERVICE DEPARTMENT EVER. By brookster35102 on 05/23/16 06:12:28 PM PDT
Recommend this dealer? No

The Service Dept. is horrible!!! I live 40 miles away and took my vehicle there to be serviced for an insurance claim. Gary Crossley Ford was on the insurance companies recommended service depts. So that's where I decided to go. WELL THAT WAS A BIG MISTAKE. So I have taken my vehicle down there...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Outstanding! By sunny71 on 01/20/13 02:34:58 PM PST
Recommend this dealer? Yes

After my car accident, my insurance company recommended Crossley Ford for my repairs. Body shop employee Darala, was courteous and kept me informed at all times during the process. When I picked up my car, I found it to be newly washed and in even better condition cosmetically and drive ability than...
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