Herb Chambers Ford of Westborough
Customer Reviews of Herb Chambers Ford of Westborough
Review type:
A Team for Sales & Service
A Team for Sales & Service
by GIL AMES on 08/05/2025Every one was very knowledgeable and helpful. Pricing was fair. Car was delivered neat and clean.Sales staff explained all the features. All and a pleasant experience.Gil, thank you for sharing your fantastic feedback about our team and the seamless delivery process! We appreciate your business and hope to see you again at Herb Chambers Ford of Westborough. Safe travels!
Satisfied customer
by Ms K on 07/31/2025Service was efficient and high quality. Brandon was courteous and answered all my questions patiently and well.Ms. K, thank you for sharing your review of Brandon and the team! We hope to see you again at Herb Chambers Ford of Westborough. Safe travels!
Great customer service
by Dan G on 07/25/2025Service representative ( Luke ) was very helpful and he always kept me in the loop. Herb Chamber should be very fortunate to have Luke as one of their team member. I would not hesitate to have my vehicle service at this location.Thank you for your kind words, Dan! We’re pleased to hear Luke provided top-notch service. Safe travels, and we look forward to serving you again! - The Herb Chambers Ford of Westborough Team
No pressure sales
by RHA on 07/24/2025Great purchase experience! No pressure and extremely helpful. Paul was great to work with on my purchase. Thank you PaulThank you for sharing your feedback about Paul and the team! We hope to welcome you back to Herb Chambers Ford of Westborough again down the road. Take care!
Groundhogs day 😂
by Patiently waiting on 07/09/2025Anthony in the service department was Amazing., I had a pretty tough situation and he was there to give me updates daily. He was Very professional. When I picked my car up Anthony was not there but there was another guy that was wonderful… and professional ( i really wish I could remember his name). Over the service department was a 10Thank you for the wonderful feedback about Anthony & the team here at Herb Chambers Ford of Westborough! We appreciate you trusting us with your vehicle and hope you won't hesitate to reach out if we can assist you again in the future!
Fantastic
by Ellie on 07/07/2025Very helpful & informative.Thank you for the wonderful feedback, Ellie! Our Herb Chambers Ford of Westborough team looks forward to serving you again in the future!
Our Ford Bronco
by Marilyn on 06/23/2025We just purchased a new Ford Bronco from Herb Chambers in Westborough. It was a very smooth transaction; it doesn't get any better than this. Thank you, Jay.Marilyn, we're delighted to hear that Jay and the team at Herb Chambers Ford of Westborough made your Bronco purchase a smooth experience. Enjoy every adventure in your new ride!
Wonderful Service!
by Joel K on 06/03/2025updated 06/09/2025Yesterday I had a fantastic experience getting my oil changed at Herb Chambers Ford of Westborough, they were friendly and prompt and my car looked and drove amazing afterwards. Anthony was really helpful and courteous. Thank You!Joel, we're delighted to hear about your fantastic experience with Anthony and the team at Herb Chambers Ford of Westborough. Thank you for sharing your feedback!
Service Rating
by Shreya on 05/14/2025Pretty quick service, not too much waiting time, great customer service. All requested services were covered.Shreya, it's great to hear that you had a smooth experience with us at Herb Chambers Ford of Westborough! We appreciate your feedback and look forward to serving you again in the future.
Fast Free Service on a Recall
by MM on 05/01/2025Very fast and professional service!Your five-star support means the world to us! See you again soon! - Herb Chambers Ford of Westborough
First time-very friendly
by Krissy on 02/17/2025updated 02/25/2025Very friendly atmosphere, comfortable waiting area and they were true to their appointment time.Hi Krissy! Thank you for your kind words! We're glad you enjoyed the friendly atmosphere and comfortable waiting area at Herb Chambers Ford of Westborough. Keeping appointments on time is important to us, and we appreciate your feedback.
Great experience
by Amy on 02/20/2025Everyone is friendly, speedy service, and complimentary drop off!Amy, Thank you for rating us five stars! The team looks forward to working with you again! - Herb Chambers Ford of Westborough
Great service
by Steve on 02/06/2025updated 02/14/2025They were honest and found the issues and fixed them.Hi Steve, we're glad our team provided honest service and got everything fixed for you at Herb Chambers Ford of Westborough. We look forward to serving you again! Safe travels!
Massachusetts “BESTIST” 🤗🤗🤗
by Herb Chambers Westborough on 01/30/2025updated 02/06/2025Helpful,honest,price appropriate🤗Thank you for the positive feedback! We hope to see you again next time here at Herb Chambers Ford of Westborough!
Massachusetts Bestist
by Herb Chambers Westborough on 01/30/2025Friendly, appropriate, honest, great follow up!Thank you for rating us five stars! The team looks forward to working with you again! - Herb Chambers Ford of Westborough
Happy
by DQ on 12/20/2024Excellent serviceThank you for sharing your excellent service experience with us at Herb Chambers Ford of Westborough. We look forward to serving you again! Have a great ride!
Top Notch
by My Ford on 12/06/2024As always Herb Chambers Ford did a great job repairing diagnosing, and repairing my truck. Along with good combination of the status while they had it.Thank you for sharing your experience with Herb Chambers Ford of Westborough! We're glad to hear that our team kept you informed and provided excellent service on your truck. We appreciate your trust in us!
Easy Service appt!!
by Mark on 11/13/2024I scheduled an appointment a few weeks in advance. I was taken in time, provided with an update on what my car needed, and the service was done in a timely manner.Mark, we're delighted to hear that your service experience at Herb Chambers Ford of Westborough was timely and efficient. Thanks for choosing us!
Fast and excellent service
by Em on 10/24/2024Anthony and the other service agent from whom we picked up the car were courteous, attentive and personable. We heard back with the diagnosis of what was wrong in 24 hours. Problems with the car were fixed w/in a day, despite needing to… move the transmission to make the repair. Additionally, the warranty we purchased was honored.Thank you for sharing your experience with us! We're delighted to hear that Anthony and our team at Herb Chambers Ford of Westborough provided attentive service and quick repairs. It's great to know the warranty process went smoothly as well. Safe travels ahead!
Excelent service as always!
by John Doe on 10/18/2024Brought in my car for general maintenance and dropped it off the night before for a 10 AM appointment. Got the call at 9:30 am that the car was finished early. Made the whole day go a lot smother. Thanks!John, we're delighted to hear that our team at Herb Chambers Ford of Westborough was able to complete your car's maintenance ahead of schedule. Thanks for sharing your experience with us! We'll see you next time. Safe travels!
Great Experience and Great Service
by Jason W on 10/10/2024updated 10/17/2024My salesman, Paul greeted me at the door and showed me right to the exact vehicle that I was looking for. It was a very, no pressure and no time that I feel like I had to make a decision That I wasn’t comfortable with. This also extended… to the finance department that was excellent and worked to get me the best possible rate for my purchase. Would recommend the dealership to anyone in the area looking for a used vehicle.Jason, we're delighted to hear that Paul and our finance team at Herb Chambers Ford of Westborough made your car-buying experience seamless and hassle-free. Thank you for recommending us! Have a great ride!
Gil, thank you for sharing your fantastic feedback about our team and the seamless delivery process! We appreciate your business and hope to see you again at Herb Chambers Ford of Westborough. Safe travels!
by Herb Chambers Ford of Westborough on 08/05/2025