Land Rover Sudbury

by Chris in Boston on 12/20/2023

Friendly, transparent service - focused on making sure that we were well served.

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by Happy wife on 12/02/2023

This dealership is fair with prices and let’s you decide if you want to buy a service add on without any pressure.

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by Darren DeMartino on 07/16/2023

Love my new Range Rover Sport. Couldn’t have had a better experience than LR Sudbury. Matt and Luiz were tremendous and made the entire process so easy, including delivery to our home! Highly recommend them to anyone looking for a painless experience.

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by Marianne DePamphilis on 03/29/2023

Our lease at Land Rover of Sudbury had come to an end. The experience had been so wonderful that we bought a new Discovery from them. Thank you to Lawrence and Manny for making this purchase so easy. We would highly recommend this team!

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by Kellie on 02/21/2023

Great service! Bryson was professional, helpful and patient with my questions.

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by David on 12/07/2022

Absolutely worst car buying experience I've had. Purchased the car, everything went fine. Absolute complete incompetence from the moment I signed the paperwork moving forward. Have waited over 7 weeks for the registration to be completed. Be warned, I suggest you take your business anywhere else.

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by Sheila E on 11/11/2022

First service visit, had a great experience with/Bryson.

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by Rita P on 10/19/2022

I always receive great service at Herb Chambers Land Rover in Sudbury. In addition to providing a loaner car, they make sure the details for each service are explained. With the maintenance being completed in a timely manner, I have never had any issues with any of the 4 cars that we have purchased from them. Ryan and Bobby in service are terrific to work with.

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by Cheryl T on 07/06/2022

I was satisfied with my service and the fact that this time I was able to get a loaner as noted in my service request but only after I made a confirmation call a week prior to my scheduled appointment. Bryson was very helpful with all aspects of my visit. The wait time for my scheduled 40,000 mile service was three months, a bit long. I had a coupon for a detail that I received when I purchased the vehicle and that service was exceptional! Otherwise would have given 5 stars if it were not for the loaner and wait time issue.

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by Dom on 11/28/2021

Amr in sales was great to work with. He was very professional and courteous at all times. I would highly recommend this dealership and asking for Amr when shopping for a L.R.

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by Don S on 04/06/2021

I had an excellent experience purchasing my Range Rover Sport from this dealership. Absolutely professional staff, very accommodating, and beautiful facility. Would gladly purchase another vehicle from Herb Chambers Land Rover of Sudbury.

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by CB_South_Shore on 09/21/2017

Drove an hour to visit this dealership vs. the local Land Rover dealership as service level reviews were so strong. I was not disappointed. It started with a nice exchange with Justine (client care) and was followed by a easy sales experience with Vito. I never felt pressured and felt he was looking out for me. I absolutely hate shopping for a car but I have to admit this was pretty darn easy and not the least bit painful.

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by hogo2000 on 02/09/2016

Not the first purchase at Land Rover Sudbury and won't be the last. Vito was terrific. He was responsive but not overly solicitous. He is informed and honest and just a real good guy. Got a new Evoque and a new friend out of the process...not too bad.... : )

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by karelex on 06/09/2015

We walked into HerbChambers Land Rover on Saturday, June 6th and drove home with a beautiful previously owned Sport HSE today - Monday, June 8th! As walk-in clients salesman Vito Fulcinity introduced himself to my husband, my daughter and me and seamlessly facilitated the test drive, trade in, paperwork, and delivery. He definitely made the difference between a sale and no sale at our first impression experience at HerbChambers Land Rover Sudbury on Saturday. If we were greeted (or not greeted) any differently we would have just window shopped and gone home.

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by klomp on 03/14/2014

Best LR service shop in the area. And Pat H. is the single best service adviser with whom I've ever worked. Full stop. Excellent, timely, and consistent communications. No surprises. Proactive effort to ensure my (car's) concerns are fully addressed. Easy scheduling. Proper LR loaner vehicles. Everything you expect from a LR service experience. And they fix it right the first time (unlike the folks just north of Boston). Strongly recommend them over other options.

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by rkeshup on 03/03/2014

I am writing this review after concluding my purchase of a Range Rover Evoque at Herb Chambers in Sudbury. Let me first start with some context. We have bought a number of luxury vehicles including BMWs, Range Rovers and Porsches across a number of dealers in the US and internationally. In addition to this context, I recently moved to the US and while my credit score is excellent, I have limited history which could have been a problem financing a vehicle in the US…until I walked into Land Rover of Sudbury! We were moving from NYC to Boston and therefore needed to buy a car. We initially went to a Land Rover in Manhattan who were only interested in taking my deposit. They were not knowledgeable about the car, and when they did get my financing, got it for me at 11% with a requirement of 50% down! They also took over a week to refund my deposit but that is another story for another day. I decided to try and get the Range Rover Evoque in Boston, given it was probably easier to register. I looked up Land Rover in Sudbury and gave them a call – Anthony C. picked up. I told him I was about to make the trip from NYC to Boston, but that I needed to finance the car and had limited credit history. He was upfront about the risks but assured me he would do his best to get a good deal. I landed at the dealership on a Saturday at 11am – Anthony and Bobby greeted me, and introduced me to Rusty who would take me through the sales process. Rusty immediately asked me if I wanted to go for a test drive, and we were off for a 6 mile drive around Sudbury. He was quiet, and not pushy letting the car sell itself. He was on point with any questions I had. He then asked me what trim I was interested in, when I said Prestige; he drove 10 minutes away to the back lot to pull out a brand new Prestige (still in its white shipping wrapping). He took off the wrapping but I didn’t like the color. He then asked patiently if I wanted to see anything else. The Evoque on the showroom floor caught my attention and I asked if it was for sale – it was, and we immediately got down to numbers. Rusty provided me with payment plan options and after a bit of back and forth we starting calling the banks. That is where Anthony and his magic came in! He spent a little over an hour calling the banks, keeping all my limitations in mind, and only came out of his office when he had a positive result…and positive it was. He was able to get me a rate of ~2% with a structure very much under a monthly payment I was comfortable with. I agreed, we processed the papers and in a matter of 4 hours I was out the door with the deal done. I asked if I could pick up the car the following week, and knowing it was our 5th year anniversary and a gift for my wife, they dressed up the Evoque with a red bow for collection! Over the week I inundated both Rusty and Anthony with a number of questions and every time they were super quick to respond. This experience has been BY FAR …THE BEST car purchasing experience I have ever experienced. I will only buy Range Rovers while we live in Boston (unless Anthony moves to another brand) because dealing with this dealership was exceptional. Given my limited credit history they were able to put us in a car of our choice with no car sales BS, the industry is known for and plagued with. In fact, I am so ecstatic with my experience that I encourage anyone who is thinking about dealing with Land Rover of Sudbury to reach out if they have any specific questions about the Range Rover Evoque or the dealership It is for these reasons and so much more I have them rated exceptionally high.

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by maxw523 on 11/19/2013

People really discover the quality of a dealership and the avowed promises made at the time of sale when they come face to face with the service department. Unlike any previous dealership I have encountered, the service team at Sudbury Land Rover could not have been more professional and helpful. Rather than hide behind any fine print, exclusions, or service counter, Dave, Keith, Pete, Tom and Pat bent over backwards to ensure that every detail was dealt with to "my satisfaction". Everything was dealt with good cheer and thoughtfulness. They have proven themselves to be amazing ambassadors for the dealership. Even upon my return they didn't run screaming from the building, don disguises, or were overcome with looks of sheer terror. They deal with every problem no matter how small, persistent or demanding. I cannot recommend them highly enough. They are wonderful people to deal with and I trust them completely.

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by PegProp on 03/12/2013

The sales process with Rusty was enjoyable from start to finish. From the sales floor to delivery and even after we trusted his knowledge of the rover and we left feeling like we got a competitive price for our new car. He helped show us all the features so we were ready to use them day one instead of having a long self taught learning curve. He also took the time to help install the roof rack, assisted with additional accessory and registration issues. Thank you Rusty!

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by laurele on 12/28/2012

I traded in my LR3 for a Rover Sport and couldn't have asked for a better experience! I purchased my LR3 from Land Rover Sudbury and have been happy with the service and people there, so I wanted to stay loyal to a company and dealership that has been amazing over the years. Matt P. in the sales department made the experience so easy!!!! Not only was I treated fairly but I felt like I was being treated like a friend. Matt kept me updated on the car and time frame, had it ready when promised. There were no hidden costs, no pressure, and I truly felt he went above and beyond what a salesman would normally do. I have always been a loyal happy customer to Land Rover Sudbury for my service, now I can say that Matt has a customer for life with any future suvs I will purchase. The entire staff at Sudbury should be proud, from the receptionist, to the service, to the finace, and sales the dealership is amazing!

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by davio on 12/27/2012

After using this dealership for many years and going through the ownership change, the company has come through nicely. I always feel safe that i won't be steered down a path to do work that was not needed. Peter has come through with follow up phone calls as to the status of when my car will be ready. Peter will go that extra mile to have the car delivered if my work schedule is to hectic and i just can't make it to the dealership to pick it or drop it off ! Excellent service experience. Thank you DF

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by TPM13 on 12/18/2012

Had an awesome experience at Land Rover Sudbury. Rusty J. was a fantastic salesperson to work with. Ben (store GM) and Anthony (Finance manager) we’re great as well. A pleasurable and easy car buying experience. Highly recommended, would definitely buy from again.

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