2020 Audi Q5 Review
Price Estimate: $22,590 - $30,590





+314
Good
7.9
out of 10
edmunds TESTED
The 2020 Audi Q5 is compelling enough to contend for the top in the compact luxury SUV class. It gets high scores for its impeccably designed interior and easy-to-use technology. A lack of cargo space is the only significant drawback.
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2020 Audi Q5 Review
by the Edmunds Experts
What's new
- New plug-in hybrid engine option
- Revised standard and optional feature availability
- Part of the second Q5 generation introduced for 2018
Cost to Drive
Monthly estimates based on costs in North Dakota
$200/mo for Q5 Premium
Q5 Premium
vs
$180/mo
Avg. Midsize SUV
Reliability
The 2020 Audi Q5 has a 4 years / 50,000 miles basic warranty and 6 recalls. RepairPal gives it a reliability rating of 3 out of 5, ranks it #19 out of 29 among Luxury Midsize SUVs. Below you’ll find our owner reviews.
Reliability Rating by RepairPal
3 out of 5 stars3/5Above Average
#19 out of 29 among Luxury Midsize SUVs
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
$644/yr
vs. $602/yr
for Average Luxury Midsize SUV
for Average Luxury Midsize SUV
Frequency
1.51x/yr
vs. 1.09x/yr
for Average Luxury Midsize SUV
for Average Luxury Midsize SUV
Severity
15.6%
vs. 9.4%
for Average Luxury Midsize SUV
for Average Luxury Midsize SUV
powered by RepairPal
Recalls
6 recalls found- Recall Number:
- 23V842000
- Manufacturer Recall Number:
- 93U6/93U8
- Number of vehicles affected:
- 93196
- Defect Description:
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- Defect Consequence:
- An overheated outlet or charging cable can increase the risk of a fire.
- Corrective Action:
- Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
- Recall Number:
- 22V034000
- Manufacturer Recall Number:
- 42L5
- Number of vehicles affected:
- 31058
- Defect Description:
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
- Defect Consequence:
- Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
- Corrective Action:
- Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
- Recall Number:
- 21V947000
- Manufacturer Recall Number:
- 90S9
- Number of vehicles affected:
- 288991
- Defect Description:
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
- Defect Consequence:
- A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
- Corrective Action:
- Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
- Recall Number:
- 21V295000
- Manufacturer Recall Number:
- 42L1
- Number of vehicles affected:
- 40993
- Defect Description:
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
- Defect Consequence:
- A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
- Corrective Action:
- Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters are expected to be mailed June 25, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
- Recall Number:
- 20V505000
- Manufacturer Recall Number:
- 72L1, 72K8
- Number of vehicles affected:
- 4854
- Defect Description:
- Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
- Defect Consequence:
- In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
- Corrective Action:
- Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall is expected to begin October 25, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-822-2834. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
- Recall Number:
- 19V737000
- Manufacturer Recall Number:
- 66K8
- Manufactured from:
- 2017-01-12 to 2019-08-07
- Number of vehicles affected:
- 174278
- Defect Description:
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
- Defect Consequence:
- The detached trim may become a road hazard, increasing the risk of crash.
- Corrective Action:
- Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.
Warranty
4 years / 50,000 miles Basic Warranty- Basic Warranty
- 4 years / 50,000 miles
- Drivetrain Warranty
- 4 years / 50,000 miles
- Rust Warranty
- 12 years / unlimited miles
- Roadside assistance Warranty
- 4 years / unlimited miles
Audi Q5 Owner Reviews
Most Helpful Owner Reviews
Trending topics
Loving it
5 out of 5 starsKen , 02/29/2020
2020 Audi Q5 Premium 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 7AM)
I drove a VW before and this is my first Audi. The interior and ergonomics are a big step up and thoughtfully designed. I drive mainly on the highways and handling is quite responsive for an SUV. I’m very pleased.
Awesome so far
5 out of 5 starsMS, 09/13/2020
2020 Audi Q5 Premium Plus 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 7AM)
I usually drive the Lexus RX, bought this after a lot of research and the drive makes me appreciate the road completely. Love this car so far. It grips the road, handling and acceleration are solid.
and it is a standard 4 wheel drive. The premium plus trim is nice. Good gas mileage. Compared to the Lexus, the pros are the acceleration the handling sporty ride, the cons are that you … feel road more if you think that is a bad thing. Nice range for a full tank.
2020 Audi Q5 e Excellent Ride
5 out of 5 starsHappy in the Q5 e, 03/14/2020
2020 Audi Q5 Prestige 4dr SUV AWD w/55 TFSI e (2.0L 4cyl Turbo gas/electric plug-in hybrid 7AM)
Initial thoughts after putting 850 miles on Q5 e. It is quiet, even when the gas engine is on and very smooth. Handling is precise, but the emphasis is more on comfort than sportiness. The interior is beautiful and high quality, as would be expected. The ambient lighting is a very cool feature and you can set it to suit your taste. My limited experience with the driving assistance … features is that they work well. Adaptive cruise control is great and the lane keep assist set to early keeps the car centered in the lane without too much ping-ponging. Traffic Jam assist also works well and brings the car to a complete stop. The car has been very efficient and easy to rum errands and quick trips on EV alone. In the warmer weather it easily gets 25 miles on a full charge. I've done a 140 mile trip and got 42 mpg, though I'm sure this will vary depending on conditions and driving style. Best to keep it charged up to minimize gas consumption. There are all sorts of efficiency aids to help you get the most out of every gallon of gas. This car is very quick in Dynamic mode and both the gas engine and electric motor are used. Charging is quick and easy. Best to have a 240 V outlet for charging, which does a full charge in 2 hours. Charging with a 110 V outlet works, but is painfully slow. The sound system is great, which is key in such a quiet car. I admit I look for excuses to go for a ride in this thing. It is very relaxing.
Persistent Sensor Problem At First but Fine Now
4 out of 5 starsDave B, 02/01/2021
2020 Audi Q5 Prestige 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 7AM)
We bought this vehicle in June 2020 as a service loaner in another state, only 3400 miles on it ... like brand new. From the beginning the front sensors acted up inappropriately going off for no reason. The local dealership service was awesome in trying to figure out the problem but it took three trips, the third time leaving it there for a week. Turned out just by switching the … sensors around it took care of the problem. Weird!
Other than that we love this car better than the 2015 BMW X-3 diesel we had prior which had several issues with the exhaust system. It doesn’t handle quite as good as the Beemer but better than most SUV’s out there. It’s also quieter and, I think, more elegant than the X-3. Plus from what I’ve heard it will probably be more reliable overall.
We love the Apple Car Play included and it’s forever, unlike the paid subscription that BMW offers. The controls are also more intuitive and the dash configuration with the map availability in both the screen and the driver’s dash is second to none.
I wish you didn’t have to turn off the start/stop feature each time you drive but that’s a minor inconvenience.
Seats are comfortable both front and back with the rear seat tilting back just a little for added comfort. The engine is quiet and quick enough for most folks. If you want a rocket get the SQ5 instead. The rear cargo as a little bit less room back there than the X-3 but it’s still fine for the two of us for road trips. We opted for a gray interior so I know it will require more cleaning than the basic black but I love the look. So far so good!
2020 Q5 Highlights
SUV
Premium
Base MSRP Excludes Destination Fee | $43,300 |
---|---|
Engine Type | Gas |
Combined MPG | 24 MPG |
Cost to Drive | $200/month |
Seating | 5 seats |
Cargo Capacity All Seats In Place | 25.1 cu.ft. |
Drivetrain | all wheel drive |
Warranty | 4 years / 50,000 miles |
Safety
Our experts like the Q5 models:
- Automatic Emergency Braking
- Can detect obstacles and pedestrians as well as initiate automatic emergency braking if the driver fails to respond to a series of warnings.
- Side Assist/Pre Sense Rear
- Combines visual and audible warnings when objects enter the Q5's blind spot or cross the vehicle from behind.
- Rear Side Airbags
- Optional airbags can deploy from the side of the rear seats in the event of a side collision.
NHTSA Overall Rating
5 out of 5 starsThe National Highway Transportation Safety Administration offers independent analysis.
- Frontal Barrier Crash RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Side Crash RatingOverall5 / 5
- Side Barrier RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Combined Side Barrier & Pole RatingsFront Seat5 / 5Back Seat5 / 5
- RolloverRollover4 / 5Dynamic Test ResultNo TipRisk Of Rollover16.4%
IIHS Rating
The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.
- Small Overlap Front Driver-Side TestGood
- Small Overlap Front Passenger-Side TestGood
- Moderate Overlap Front Test – OriginalGood
- Moderate Overlap Front Test – UpdatedNot Tested
- Side Impact Test – OriginalGood
- Side Impact Test – UpdatedNot Tested
- Roof Strength TestGood
- Rear Crash Protection / Head RestraintGood
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