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Used 2014 INFINITI QX60 Base SUV Review

Consumer reviews

Read what other owners think about the 2014 INFINITI QX60 Base SUV.

5 star(47%)
4 star(5%)
3 star(12%)
2 star(7%)
1 star(29%)
3.4 out of 5 stars
17 reviews

Most helpful consumer reviews

1 out of 5 stars

Dangerous Vehicle!!!

Susan Hubbard, Sarasota, FL, 09/13/2015
2014 INFINITI QX60 4dr SUV (3.5L 6cyl CVT)
Purchased my QX 60 in June 2014. By the end of July, with approximately 4,000 miles on the car, I had MAJOR transmission problems. The car would jerk and jut, accelerating and decelerating very hard and on its own without my foot on the gas! From that day on until 3 weeks ago I had my car in and out of service every couple of months because of transmission problems they could not … diagnose (it has a horrible shutter that jerks the car around). FINALLY, they put an update on my car 13 months after I purchased it and of course it told them to replace the transmission. This is a known problem that service writers, techs and many customers have experienced. I had my new transmission in 2 weeks and it did the same thing!!!! Three weeks after my transmission was replaced they had to put in another. In addition to a horribly built transmission the adaptive cruise control, which maintains a specific distance from the car in front of it while using cruise control is seriously dangerous and life threatening. When a large vehicle, like a semi-truck, passes on the right the vehicle will brake very hard trying to bring it to a stop. When you are driving 80 MPH on the interstate you put your life in your hands because any vehicles following behind have no idea you will brake that suddenly for no reason. Again, this is a known issue with service writers and techs. It can be terrifying to experience. I am in the process of working with the state to have Infiniti purchase my car back due to the lemon laws. Wish me luck!
2 out of 5 stars

I will NEVER recommend this vehicle to anyone

SCP, Houston, TX, 06/14/2018
2014 INFINITI QX60 4dr SUV (3.5L 6cyl CVT)
I previously owned an FX/35 (now the QX70) and absolutely fell in love with that vehicle. It was perfect for me...until I began expanding my family and needed more room. Because I had such a fabulous experience with Infiniti I went back and selected a QX60 because it is a little bigger. The good news - the fit & finish is great and gas mileage is better than expected. I drive 70+ … miles daily in rush hour traffic & I still average nearly 22 mpg. The bad news - there is nothing else redeeming about this vehicle or Infiniti Corp. The battery dies every 18 months like clockwork. And, as others have stated, within months of purchasing this vehicle (with all of 12 miles on it), I began having horrible transmission problems. I took it into the service group 7 or 8 times to no avail because it was intermittent and the techs could never duplicate it. I was to the point of hiring an attorney when Infiniti SUDDENLY developed a 'code' that could detect the KNOWN problem I was having. Finally, when I took it in, they read the code and BAM - new transmission. The problem is that I have had bizarre and random hiccups with the transmission since...including a horrible clunking sound when shifting from reverse to drive. Again, only intermittently so it cannot be easily reproduced. I was told that, because I had the "newest version" of the transmission they would not replace it again. Infiniti must have received an incredible number of complaints because 4 weeks after I had tried - yet again - for them to recognize the horrid clunking sound, Infiniti released a bulletin that said hearing a horrible clunking sound when shifting from reverse to drive (especially first thing in the morning) is considered NORMAL for this vehicle and had to do with either the motor or the transmission mounts. That was it for me. I have sworn off Infiniti and I warn everyone I know to not purchase one. Unfortunately, in my state I missed my opportunity to sue under lemon laws, but I know I will never make that mistake again. If I ever encounter similar issues with another vehicle I will immediately hire an attorney and get all of my money back (and my legal fees!). My favorite part was when they told me they were extending the warranty on my transmission for another 30,000 miles...wait - you mean the transmission you swear is perfectly normal and refuse to address in any way? Right....that'll do the trick. Needless to say, I am now in search of a different vehicle and consider the experience a horribly costly life lesson. DO NOT BUY THIS VEHICLE IF YOU SEE ONE AT A USED CAR LOT....seriously, don't.
1 out of 5 stars

Transmission Problems

Round Rock Texas, Austin, TX, 03/23/2017
2014 INFINITI QX60 4dr SUV (3.5L 6cyl CVT)
Do not buy the 2014 QX60. Major transmission issues. The car shudders at low speeds (slight uphill). It's as if it cannot get from 1st to 2nd gear properly. I've already had the software reset for the transmission and just today I've had the valve replaced. After searching the internet, this problem is occurring with many of the 2014 QX60's out there. I had a Toyota Sienna before … with ZERO issues. We bought the QX60 because she wanted "luxury". All we got was a big headache. We plan to sell before we have to deal with changing out the whole transmission. I will never buy Nissan or Infiniti again.
4 out of 5 stars

As much time in the shop as at home

hotrod5, Piedmont, KS, 10/27/2014
2014 INFINITI QX60 4dr SUV (3.5L 6cyl CVT)
First high-end vehicle I could afford, but maybe I should have kept my Hyundai Tuscon. It cost half as much as the QX60 and had NO maintenance issues. This is a pretty car,but it's a rattle trap. It has been in the shop at least four times and they still cannot get rid of them. The airbag indicator light has been "fixed" 3 times. The roof rail was replaced because the rubber sealing … strip kept coming out at highway speed or a washing. Obviously poor construction or engineering. The dealership has certainly tried to make it right, but all the fun and pride of ownership is ruined. Each repair visit took 5-10 days! I should have gone with the Acura MDX as my brother suggested. UPDATE: The dealership bought back the car if I would buy a new 2015 QX60. So I did. It has some squeaks and rattles also, but not nearly as bad. It has had two recalls which have been done. I really like this vehicle and hope I can keep it for at least 150,00+ miles.

Edmunds Summary Review of the 2014 INFINITI QX60 Base SUV

Pros & Cons

  • Pro:Ample passenger room in all three rows
  • Pro:smooth and quite ride
  • Pro:classy interior design
  • Pro:good fuel economy from hybrid model
  • Pro:user-friendly electronics interface.
  • Con:Feels sluggish during passing maneuvers
  • Con:doesn't handle as well as other luxury crossover SUVs.


Full Edmunds Review: 2014 INFINITI QX60 SUV

What’s new

The 2014 Infiniti QX60 is essentially last year's JX with a new name and a few revised option packages. The big news is the debut of a hybrid version.

Edmunds says

With its roomy seating and high fuel economy ratings, the 2014 Infiniti QX60 is a solid choice for a family-oriented, seven-passenger luxury crossover SUV.

Vehicle overview

No, your eyes are not deceiving you: The 2014 Infiniti QX60 looks exactly the same as last year's JX35, which itself was a new addition to the company's lineup. That's because the JX and QX60 are the same vehicle other than some minor feature shuffling and the debut of a hybrid version. This luxury three-row crossover's name change was spurred on by the adoption of Infiniti's new model nomenclature: "QX" denotes an SUV and the numbers following indicate where a given model stands in Infiniti's lineup (a higher number means a higher standing).

Like the JX, the QX60 is related to the Nissan Pathfinder. The QX60 and Pathfinder's mechanicals are very similar, so the differences pertain mostly to styling, interior design and feature availability. The QX60 projects a more luxurious vibe inside and out, but above all, it's an excellent vehicle for parents looking for a family hauler. Within its spacious cabin, the QX60 can seat adults in all three rows (with a maximum passenger count of seven) and features second-row seats that recline and slide nearly 6 inches forward and back, offering expansive legroom and making third-row access a breeze. Materials quality is top-notch and various high-tech luxury and safety features are here in abundance, including systems that help you avoid blind-spot collisions or incidents while backing up.

This year does bring a new choice, however. In addition to the standard V6-powered QX60, there is also the QX60 Hybrid. The latter sports a supercharged 2.5-liter four-cylinder engine that, with the help of an electric motor and a lithium-ion battery pack, promises V6 power with four-cylinder fuel efficiency. Indeed, given its output of 250 horsepower and its EPA combined fuel economy estimate of 26 mpg, the Hybrid looks to handily achieve those objectives.

You've likely gathered by now that the 2014 Infiniti QX60 makes for a pretty good family rig. Still, we have a few quibbles. One is that the pairing of the standard V6 and continuously variable automatic transmission (CVT) just doesn't provide the accelerative grunt and refinement commonly expected for this class of vehicle. Similarly, the QX60 lacks the athletic handling that's otherwise typical for an Infiniti and instead aims for a plusher ride.

To a large extent, how the QX60 stacks up will depend on your priorities. If you want a luxury crossover that's relatively fun to drive, the sportier 2014 Acura MDX and 2013 BMW X5 are going to be better choices. If it's maximum space you want, the bigger 2014 Buick Enclave bests the QX60 in regard to cargo capacity. The two-row Lexus RX 350 and RX 450h (hybrid) shouldn't be ignored either, if you aren't set on getting a third row. But if you've got a family to haul around and appreciate a sense of style burnished by technology, the 2014 Infiniti QX60 is a great choice.

2014 INFINITI QX60 models

The 2014 Infiniti QX60 is a seven-passenger SUV offered in both conventional gas engine (QX60) and gas-electric hybrid-powered (QX60 Hybrid) versions. Each comes in a single trim level and offers a choice of either front- or all-wheel drive.

Standard features for the QX60 include 18-inch wheels, automatic bi-xenon headlights, foglights, LED taillights, heated and power-folding side mirrors, a sunroof, a power liftgate, keyless entry and ignition, an auto-dimming rearview mirror, leather upholstery, an eight-way power driver seat, a six-way power passenger seat, heated front seats, a power tilt-and-telescoping steering wheel, tri-zone automatic climate control, Bluetooth phone connectivity, a 7-inch central touchscreen display, a rearview camera and a six-speaker sound system with satellite radio and iPod/USB interface.

The QX60 Hybrid's standard feature list essentially mirrors that of the standard QX60.

Optional features for the QX60 and QX60 Hybrid are obtained via various packages, which vary according to trim level.

The Premium package (QX60) features remote ignition, power-folding mirrors, driver memory settings, driver seat power lumbar, a heated steering wheel, a 13-speaker Bose sound system and an enhanced keyless entry/ignition system that can remember the last driver's audio, climate and navigation settings. The Premium Plus package (QX60) includes front and rear parking sensors, a 360-degree parking camera system, a larger 8-inch touchscreen display, a navigation system, voice controls (audio and navigation), Bluetooth audio connectivity and the Infiniti Connection telematics service. The Hybrid Premium package (QX60 Hybrid) includes the features of both of those QX60 packages.

The Driver Assistance package (both trims) includes adaptive cruise control, a forward collision warning system with automatic brake assist, a rear cross-traffic warning and back-up collision intervention system (automatically applies the brakes if the driver doesn't take action), a blind spot warning system, Active Trace Control (automatically adjusts engine output and braking to enhance cornering feel) and the Eco Pedal (the accelerator pedal automatically pushes back if the driver is driving in a fuel-wasting fashion).

The Theater package (both trims) adds a dual-screen rear-seat entertainment system as well as a 120-volt power outlet.

The Deluxe Touring package (QX60) requires the Theater package (but can't be had with the Driver Assistance package) and adds 20-inch wheels, a panoramic sunroof, ventilated front seats, heated second-row seats, a powered third-row seat, an advanced climate control system with air filtration and a 15-speaker Bose surround-sound audio system.

The Technology package (QX60), which requires the Deluxe Touring package, adds a lane departure warning and prevention system, as well as blind spot intervention (applies braking if the QX60 approaches another vehicle detected in its blind spot) to the Driver Assistance package features.

The Deluxe Technology package (QX60 Hybrid) includes everything in the Deluxe Touring and Technology packages.

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Performance & mpg

The QX60 is powered by a 3.5-liter V6 that makes 265 hp and 248 pound-feet of torque. A CVT is the only available transmission. Front-wheel drive is standard, while all-wheel drive is optional.

In Edmunds testing, the identical JX35 equipped with all-wheel drive dashed from zero to 60 mph in 8.2 seconds. This isn't bad for a three-row SUV, but it's still well off the pace of quicker models like the Acura MDX or turbocharged Lincoln MKT.

The EPA estimates fuel economy at 22 mpg combined (20 mpg city/26 mpg highway) for the front-drive version, while the all-wheel-drive version drops slightly to 21 mpg combined (19 mpg city/25mpg highway). In extensive Edmunds testing, however, we've found the QX60 typically struggles to match these mileage numbers in real-world driving. Properly equipped, an all-wheel-drive QX60 can tow up to 5,000 pounds.

The QX60 Hybrid features a supercharged 2.5-liter four-cylinder engine that joins forces with a 15kW electric motor fed by a lithium-ion battery pack. Combined output is rated at 250 hp and 243 lb-ft of torque. Official EPA numbers stand at an impressive 26 mpg combined (26 city/28 highway) for the front-wheel drive and 26 mpg combined (25 mpg city/28 mpg highway) for the all-wheel-drive version.

Safety

Standard safety features for the 2014 Infiniti QX60 include antilock disc brakes, front seat-mounted side airbags, full-length side curtain airbags, stability/traction control and a rearview camera.

The available Infiniti Connection telematics service includes automatic collision notification, remote door unlocking, stolen vehicle location, and speed and geo-fencing notifications. Also optional are front and rear parking sensors, a lane-departure warning and prevention system, blind-spot warning (with an automatic intervention feature when the Technology package is equipped), a 360-degree view parking camera system and automatic frontal and back-up collision mitigation systems.

To help avoid frontal collisions, the forward collision mitigation system uses the laser range finder from the adaptive cruise control to analyze closing speeds to an obstacle ahead. If a forward collision is deemed imminent, the system sounds a warning to prompt driver action and can automatically apply the brakes. The back-up collision intervention system uses radar and the QX's parking sensors to detect approaching vehicles (as well as objects behind the vehicle) when you have the transmission in Reverse. Potential collision situations trigger audible warnings followed by automatic brake application.

In government crash testing, the 2014 Infiniti QX60 earned an overall rating of five out of five stars, with four stars for overall frontal crash protection and five stars for overall side crash protection. In tests conducted by the Insurance Institute for Highway Safety, the 2014 Infiniti QX60 received the top score of "Good" in the agency's moderate-overlap frontal-offset and side-impact tests.

In Edmunds brake testing, the similar JX stopped from 60 mph in a respectable 120 feet.

Driving

The 2014 Infiniti QX60's V6 can feel a little sluggish during passing maneuvers, and the efficiency-oriented CVT can be slow to respond if you get aggressive with the gas pedal. In time, you get used to both of these traits, but depending on your priorities, they might not meet your performance expectations for a luxury-branded vehicle.

You won't have any complaints about the QX60 once it's up to speed on the highway. With its cushy ride, the QX shrugs off road imperfections. In general, this is a very comfy, quiet and luxurious vehicle to while away the miles. The trade-off, however, is that the QX60 is a grudging partner when you drive it through turns. It feels heavy, the steering is too light to have any true precision and the soft suspension tuning allows for a lot of distracting body lean.

We haven't yet driven the QX60 Hybrid, but as soon as we do we will update this review.

Interior

Flexible seating is one of the QX60's hallmark features. The second row tilts and slides 5.5 inches fore and aft (even in the hybrid version thanks to a super-slim battery pack), allowing passengers to reach and exit the third row with ease, even with a child seat installed in the second row. The third row offers enough headroom for 6-foot passengers, but clearance gets a little tight beyond that. Both second- and third-row seatbacks also recline.

Although cabin room is generous for passengers, cargo capacity tops out at 76.5 cubic feet with the second and third-row seats folded. That's not a bad number for a luxury crossover, but the Enclave and MDX give you more space. On the upside, the hybrid QX has the same amount of cargo volume as the regular V6 version.

With a rich combination of leather, wood and metal accents, this is a classy Infiniti interior in every respect. Infiniti's electronics interface is one of the best available, as its combination of physical buttons, a touchscreen and a rotary knob make it easy to accomplish tasks. We also like the optional 360-degree camera system, as its top-down view of the vehicle in relation to its surroundings is very useful when it comes time to park in tighter spots.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2014 INFINITI QX60 in Michigan is:

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