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Lia Honda Enfield

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Customer Reviews of Lia Honda Enfield

5.0
Overall Rating
4.98 out of 5 stars(211)
Recommend: Yes (96) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

2024 Honda Accord Purchase at Lia Honda, Enfield, CT

by Chris Smith on 03/27/2024

Had an enjoyable experience buying my 2024 Honda Accord. My salesperson Mary Butova and I have known each other for a few years. She knew exactly what I wanted and made the car buying process a breeze. I’m very happy with my car purchase. Keep it up Mary!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

211 Reviews
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5 out of 5 starssales Rating

2024 Honda Accord Purchase at Lia Honda, Enfield, CT

by Chris Smith on 03/27/2024

Had an enjoyable experience buying my 2024 Honda Accord. My salesperson Mary Butova and I have known each other for a few years. She knew exactly what I wanted and made the car buying process a breeze. I’m very happy with my car purchase. Keep it up Mary!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Amazing

by Erskin Watts on 01/17/2024

Great service every time!!! Jesse always takes good care of me whenever I’m getting any services done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

My dream car finally

by DSemanie on 01/09/2024

If you are going to buy a car new or used, ask for Mary Butova. She took superior care of me and sold me on my new vehicle. She had the patience to share all the information on everything I needed. When the sale was made, Mike took care of the all the paperwork and I was able to pick up next day. Mary took the time to sit with me in the car and show how everything worked. I highly recommend Lia Honda in Enfield CT.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Call Lia Honda of Enfield

by SueSue on 12/31/2023

Jesse Robles is an excellent service rep. My appointment for was a routine oil change. As always he greeted me with a smile and the service department got the job done as expected on a very busy holiday weekend. I do not take my CRV anywhere but Lia Honda of Enfield and I ask for Jesse Robles.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Awesome service!

by Scott B on 12/20/2023

Jesse Robles at Lia Honda Enfield goes above and beyond to make your service experience a pleasant one. He takes the time to walk through in detail any concerns that you may have or that need to be addressed as part of the service. I have always felt that we are a valued customer.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

5 star

by J on 12/18/2023

Friendly staff good service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Consistently great service and staff

by Cathy C on 12/16/2023

I have use Lia for service for many years and have bought my last three cars from them. Their service department is great. Greg Palm was very helpful and efficient. I have never been “upsold” there.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service Rating November 2023 Visit

by Matt on 12/01/2023

Prompt and courteous service at reasonable price at Lia Honda

  • Recommend this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

just a deal

by Conor on 11/25/2023

Gege Palm service rep took excellent care of me. Fully described what was going to be done with my car. The car was ready as promised.

  • Recommend this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent Service

by Dora the Explorer on 11/17/2023

I went to Lia to take advantage of their service specials. Danny Rivera was amazingly helpful and on point with knowledge of my needs. Way to go Danny. You're the kind of person that makes me come back for service. thank you

  • Recommend this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service at Reasonable Price

by Matt Jacob on 11/15/2023

Prompt and courteous service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great service

by Richard Patry on 11/09/2023

Great staff my sales rep Mary Butova was very helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by Jalen on 10/28/2023

Joshua Blige took care of everything i needed. He was very professional and knowledgable

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Customer service spot on.

by MlTyler on 10/26/2023

I've been servicing my vehicle there for many years. Greg Palm is the service advisor I usually use. He is very informative and welcoming. The dealership itself is very clean and all these associates are very courteous. I will keep bringing all my vehicles there.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change and 60000 Mile maintenance

by Anne smith on 10/17/2023

Went quick for all the maintenance I needed and everything went smoothly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service Department at Lia Honda of Enfield

by SueSue on 10/16/2023

Jess Robles is an awesome service rep at Lia Honda of Enfield. He keeps you informed and is extremely knowledgeable of the service needed for your vehicle. The service technicians do a fantastic job. Always a great experience!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent Service

by Iris on 09/27/2023

Excellent service. Jesse Robles did an awesome job keeping us updated with the service and information about our car repair.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Immediate attention needed and received

by Diane D on 09/27/2023

Jesse Robles went above and beyond in a very time sensitive repair need - our car was two days from being shipped to FL and a very unexpected repair issue emerged - thank you Jesse

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Will only go to this dealership from now on!

by CS on 09/12/2023

I've had 2 very positive experiences here! The first time I needed to fix my AC that was under warranty. I was able to get an appointment in less than a week & everything was repaired within a few hours. They're near a Starbucks & it was nice out so I walked there to wait until it was ready. I also got a valve adjustment & transmission fluid flush. Of course car maintenance is expensive, but it honestly wasn't as much as I thought it'd be at the dealership, it seems semi-competitively priced. The second time I came in I needed an oil change & my brakes looked at for a mysterious squeaking sound that Firestone tried to repair 3 times & failed. Took it to Honda once & it was done in a few hours. Turns out it was the brakes & Firestone just used cheap parts/misdiagnosed everything. I've learned I'll just go to the dealership from now on since it doesn't seem to be all that much more expensive than 3rd party auto shops & I'll happily pay even a couple extra hundred dollars to know that I'm getting original parts & service at a place that knows what they're doing to save me time in the long run. Jesse Robles in the service department was extremely helpful both times & so was everyone else I interacted with at the dealership. Appointment availability is way better than the Manchester location, their speed to service the car was good & I feel confident that this location is truly doing their best job!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Greg Palm My Service Advisor !!

by John Q on 08/15/2023

I simply can't tell you how pleased I am with Greg Palm my service advisor at Leah Honda in Enfield Connecticut he goes above and beyond and making sure my car is service correctly and at a price that I can afford I won't bring my car anywhere else very very satisfied with the service and the professionalism that he is shown me over the years Thank you Greg!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

GREAT SERVICE AT THE END OF THE DAY

by Dora the Explorer on 08/14/2023

I have to say that with having a late service appt. Joshua was such a pleasant young man. Very polite and helpful. This is one of the reasons I keep coming back. Great people and service

  • Recommend this dealer? Yes

1 Comments

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