Carson Honda

Today 8:30 AM - 9:00 PM
Open Now
Sunday
10:00 AM - 8:00 PM
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 9:00 PM
Saturday
8:30 AM - 9:00 PM

Customer Reviews of Carson Honda

4.5
Overall Rating
(62)
Recommend: Yes (40) No (4)
Write a review: Sales | Service
sales Rating

Highly recommend Kevin Click and Carson Honda!

by Jesswind on 07/17/2017

Excellent service, transparent, and trust worthy. Kevin Click made the purchase process very easy and stress free. I could tell that he cared and did all he could to meet my high expectations and needs!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

3 Comments

62 Reviews
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service Rating

Customer service

by Dboii52 on 10/04/2017

Manny Hernandez , provided me with great customer service ! Explained everything to me well. I highly recommend him to every.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service on my 2011 accord

by alfonso597 on 08/09/2017

Very friendly and helpful staff specially my service advisor. Prompt efficient and knowledgeable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Excellent Service

by Alvarezpao on 08/04/2017

Tank was exceptionally helpful and informative with the status of my vehicle during service and followed up with suggestions before picking it up. The service was completely in a timely manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Highly recommend Kevin Click and Carson Honda!

by Jesswind on 07/17/2017

Excellent service, transparent, and trust worthy. Kevin Click made the purchase process very easy and stress free. I could tell that he cared and did all he could to meet my high expectations and needs!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

3 Comments

sales Rating

2018 Honda Odyssey Purchase from Carson Honda

by AVerayB on 06/29/2017

I requested several Honda dealerships to contact me when the 2018 Honda Odysseys arrived. I received an email from Carson Honda that they had some. They didn't have the color I wanted. But they said it could be transferred to their location. I went in to test drive it. I liked it. So I decided to go ahead and purchase it. I decided to switch the color to one they had in stock while I was there. I wasn't expecting to purchase a vehicle that day. So I hadn't gotten the paperwork from my credit union. I would have had to wait until Monday to contact them. Carson Honda said they could match the rate they quoted me. So I said okay. I just assumed that they had their own financing. I didn't know until I received my credit report alert that they had run my credit through several finance companies to find someone who would match my credit union rate. Had I known they were going to do so many inquiries I would have waited until Monday so that my credit score would not drop. Besides the financing aspect, the buying experience was a good one. Everyone was helpful throughout the process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service review

by Gellieg on 05/31/2017

Service mgr was very accommodating and respectful. Finished my car sooner than estimated time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

service Rating

CARSON HONDA

by BebangRose on 05/08/2017

Always have a good experience with this dealership and always bring our two cars here. The service advisor Erwin Mauricio has a good customer service and knows what he's doing. Satisfied and will definitely recommend this dealership to anyone.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Carson Honda

by isijder on 05/04/2017

Got an oil change and tire rotation. Mark H was courteous and answered all my questions. There are closer Honda service centers, but I prefer to go to Carson Honda because of the better customer service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great

by Christian815 on 04/21/2017

It was a very graceful and pleasant expeience. Laurie, the service advice was absolutely amazing.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Honda Accord

by campossam on 04/17/2017

Everything was done well except my tires were not rotated like they said they were going to be.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Bad service!!! Worst experience ever!!

by Frankaban on 03/25/2017

So I bought a vehicle here!! The process was quick because of my credit and down payment!! Well the day after I bought the vehicle( which it was going to be the first time I was going to take to work) the battery died!! I called my triple AAA and told me that the battery was in a very bad condition so I had to purchase for $130. I decided to let them know about the situation and they made it seem specially the used department manager and the person that sold me the vehicle that it was my fault!! And also made it seem that they were going to do me a favor by giving me 50% of the bill which is unbelievable due that is a bid dealer and I had barely bought the vehicle a day before well 3 weeks had passed and no sign of the check. Well I decided to call and speak to a manager they told me to go and guess what no sign of the manager and the check was signed!!!! The used department manager didn't even apologize!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
service Rating

Rating for a job well done

by janebelen on 03/16/2017

Very satisfied, your customer service did a great job and very polite. esp Jonathan Vera.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

5 Star

by Ming1064 on 03/13/2017

Erwin Mauricio , service advisor was straight to the point . Excellent service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great customer service

by Granjaivan on 03/08/2017

Oliver is awesome. He knows his stuff. Overall experience was great. Next time you need a car please go see Oliver at Carson Honda. He has earned a customer for life.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

123 Service

by Slaneyagu on 02/28/2017

Went in to have my car serviced. I was met promptly and the gentleman assisting me was courtesy and explained what I needed in great detail. I was also told that there was a recall on my air bag and I was glad that they brought that to my attention. The wait time was short considering that I didn't have an appointment.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Ms.

by Stephanie84 on 01/11/2017

It was quick and easy, with the best customer care ever.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best Car Buying Experience To Date

by Matt_Lebo on 01/03/2017

I went in to purchase a CRV at the end of the year. I could not find the color I wanted from any other dealership, but that didn't deter them from trying to upsell me something I didn't want. Luckily, the team at Carson gave me written confirmation that they could get me the color and price that I wanted. From walking into the dealership to finalizing my purchase, I received some of the best down to earth customer service from a sales team that I have ever experienced. They never tried to oversell me, they always brought me legitimate numbers on what I should be expecting, and they worked with me diligently to get to the deal I wanted. From start to finish, their customer first approach won me over and got me out of the dealership feeling like our deal was fair for both parties. I can't recommend them enough, and I'll be going to them for any future car purchases.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Accord

by Campossam on 12/25/2016

Done in a timely manner but 2nd time that I've been told my tires would be rotated and they weren't.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Honda Service on 10/19/2016

by Tpuckett98 on 11/28/2016

The Service at Carson Honda was great! The Service rep Jonathan that helped me was very helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

New car purchase

by Yaneli82 on 11/17/2016

Tyler did a fantastic job and I would do future business with him and recommend my friends to to so as well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Changed oil

by Genecortega on 11/16/2016

It was a good experience I had no worries or any complaints they did a very good job

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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