Carson Honda
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Dealership Sales Review
sales Rating
Disappointed
Written by 12/09/2023
onJust returned from service after sale of car. Love the car however was promised a complementary fuel refill for my return visit for services negotiated at time of sale. I was refused this after service was performed and was told that they could not honor this because the had sold the car at a loss. . . Did not think that $74.25 would hurt them. Financially. What bothers me is the fact that I didn't like feeling that I was trying to take advantage when I just wanted what was promised in negotiations.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Kennedy Seaton on 12/18/2023
Dealer Response
Jack, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at (800) 539-3601 so we can make your experience a positive one.
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