Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury
Customer Reviews of Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury
Refreshing
byon 04/25/2024
I was so impressed with Julio and the rest of the staff at Herb Chambers. He was so helpful, polite and knowledgeable. I have been buying cars for 50 years, and I will never buy a car anywhere else than at Herb Chambers.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Refreshing
byon 04/25/2024
I was so impressed with Julio and the rest of the staff at Herb Chambers. He was so helpful, polite and knowledgeable. I have been buying cars for 50 years, and I will never buy a car anywhere else than at Herb Chambers.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Adam
byon 03/20/2024
I have had numerous service work through the years. Adam is fantastic. Answers questions and more importantly, keeps in touch with the customer. There are others that lack in that department (ten fold) so I have now learned to get to him, when checking in, at all costs. And I don’t need to be micromanaged by a service rep. but a few have left me stranded wondering WTH was going on, but not Adam!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Speedy Inspection
byon 03/15/2024
I called to schedule an appointment to get my Jeep inspected and I was seen right away. The staff are very courteous and polite! Customer service at its best.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Jake was awesome!
byon 02/01/2024
I had a rough experience at another jeep dealership and left due to poor customer service. Jake wanted to help and make it a great experience! He sourced the model I was looking for and got me going on paperwork that day. I had purchased my previous car here and I should have started with them from the get go! Fabulous team!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great car buying experience
byon 10/10/2023
These are the sales people you hope to deal with when buying a car. Lap was knowledgeable about the vehicles and straight forward with pricing. The sales managers aren’t hiding behind tinted glass like most dealerships and offered a fair trade in value. Great experience all around.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Service
byon 08/28/2023
Chelsea was very helpful and knowledgeable of what my truck needed. I hope to deal with Chelsea on my future visits. Thank you Chelsea!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Taking Care of Business
byon 08/15/2023
They don’t try to sell you anything. They give you the facts and you decide how it meets your needs. They are professional and know their stuff.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Bikini Blue
byon 04/03/2023
Great service by salesman and all other staff. Not pushy for sale and very relaxed atmosphere. I’m a repeat customer and very satisfied. Lynne Hodes
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Best Ever
byon 12/11/2022
Took care of the problem in a timely manner. Thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Service
byon 06/02/2022
They service what is required for your vehicle. They never add anything extra without your permission. They always let you know what it needs and answer all of your questions.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
owner
byon 03/25/2021
They advised me issues I did not know about. Treated well and kept up to date on what was going on thru warranty procedure.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Awesome buying experience for a totally awesome Jeep
byon 03/20/2021
Don was great to work with during design, ordering, waiting and delivery for our custom build Wrangler. He was easy to contact with questions and took the time to explain any things a new Jeep owner needed to understand. The showroom facility was great and they had lots of stock for us to see various features.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Sales team
byon 03/17/2021
I bought a new Jeep for only one reason. Josh Cudak. I went to look at one car and became interested in another. He made it happen. He was kind. I had lost my husband and I explained that this was the first time I bought a car on my own. He helped me as if he was my partner. What a wonderful man. I felt safe, educated and well taken care of. He programmed everything to work correctly, I would surely come back to Josh any day.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Easy transaction
byon 03/13/2021
Kyle was a pleasure to work with. No pressure and very accommodating
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Just the way I wanted
byon 03/07/2021
I knew what I wanted. Herb Chambers website made it easy to pick out a Grand Cherokee that I loved... I made an appointment to test drive it and when I got there Steve was ready with the keys. I told him what I wanted in a vehicle and a payment and less than an hour later I was ready to sign papers. It was the best car experience I have ever had. Steve made sure that my Jeep was ready for me and when the registration got delayed by my insurance company, Steve offered to help in any way he could. He even delivered it to my house to make sure it got to me on time! Thank you so much for making it so easy.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fast efficient service with no questions
byon 03/05/2021
A recall for my 2016 Jeep Cherokee came in the mail. I called Herb Chambers for an appointment which was only two days apart. I brought the vehicle in and was out within an hour and no cost.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
First Time Buyer Success
byon 02/21/2021
I overall had a wonderful experience at Herb Chambers in Millbury. I bought a certified pre-owned Grand Cherokee and absolutely love it! The sales team was so helpful to me and made me feel comfortable- this was my first experience buying a car myself and they went above and beyond to make sure I got the best deal!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Exceptional experience
byon 02/21/2021
From the moment I opened the door to herb chambers the experience was great. My sales rep Dwane was amazing! Answered all my questions, helped me every step of the way!! Thank you for the great experience
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Exceptional Service
byon 02/20/2021
My service advisor, Brent, went above and beyond when my car needed repair. The car was under an extended warranty through another dealer. Brent worked seamlessly with the warranty and other dealer to make sure my vehicle was fixed correctly. He and I touched base regularly about the status of the repair and he was always upfront about the timeframe. I would recommend this knowledgeable dealership and staff!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Herb Chambers Chrysler Dodge
byon 02/10/2021
From the time I walked in the door to rest ride a truck to the time i filled out my purchase agreement on my new truck the salesman and staff were very personal and kind. I would highly recommend this dealership.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service And Sales
byon 02/10/2021
I have been a Mopar Fan for a very long time and sought out the very best service and sales I could for my truck. Herb Chambers Of Millbury, MA offered all that coverage for me. Recently my RAM went in for some service and the Tech Named Jonathan Bernier walked me through my issues and professionally informed me with my options. Unfortunately, my truck was going to be very expensive to repair so I chose another option which was to trade it in and buy a newer RAM. Jonathan put me in touch with a very good salesman, Steven Blackmer. He too was very informative and professional and we found a newer RAM for me. Picking it up today ! I couldn't be more impressed by this dealership !
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments