Feldman Chevrolet of Highland

by ERIN F. on 04/26/2024

This was the most genuine car buying experience i have ever had! Kyle and Jason were amazing. They really put me in the driver's seat; both literally and figuratively. I will never deal with another dealership besides feldman-highland again!!!

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by dbrat604 on 04/16/2024

I had a very pleasant experience with Eric. Everyone was very friendly and helpful. The experience was quick and easy. I'd definitely come back for my next purchase.

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by MJohnson on 09/04/2023

Great service and knowledgeable reps. Even was willing to schedule my recall while taking care of another service issue.

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by Happy guy on 07/28/2023

My leasing experience was excellent. Quick efficient service with no surprises.

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by Charlie on 07/28/2023

Corbyn Blackwell is the incredible sales team member that sold me a 2023 Chevy Colorado! I have never purchased a brand new vehicle before, and I'd like to give all the credit to Corbyn on the great experience. I searched for the new Colorado's for the last couple months. Trying to find a truck that matched my build specifications was challenging without waiting months to custom order one. Corbyn had a Colorado that matched my spec requirements show up and he immediately jumped into action to get this truck for me. Thank you for working tirelessly to make this happen! I couldn't be happier with the purchase and experience he provided. Thank you Corbyn and Feldman Chevrolet!

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by Tammy826 on 05/31/2023

The service is always fast & friendly.

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by Flowerbug on 04/10/2023

Had a new experience purchasing a new vehicle from sales side. Two weeks later my son stopped by to check on a chip for his pickup truck and all around, both times (separate instances), we both encountered an awesome customer experience. Feldman Chevrolet of Highland has professional sales and service folks who truly care about working with you and assisting in the best way possible. I will definitely refer the dealership and recommend to anyone who is looking to purchase, lease or have vehicle service, this is the place to go!!

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by BABrown1962 on 02/22/2023

Great team from the Sales personel, Missy and Chris down the Finiance Manger Bradley. They answered all my questions and eased all my concerns about the new truck. Could not have asked for a better group of people to work with.

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by Scotty f on 12/19/2022

Both Anthony and Eric were great to work with. They made everything easy and smooth. Both were very pleasant and helped out with any questions or continued had.

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by Wayoung3220 on 10/30/2022

I inquired about an anniversary C8 corvette that they had in stock and immediately heard from the dealership. Capus Robinson would be my sales advisor and like many in the car industry, he was extremely pushy. Not only did he call me 18x in one day, he also friend requested me on Facebook, located me on LinkedIn (which just happens to have my business phone number), started blowing up my company cell phone, and even called our corporate office looking for me. Shortly after all this occurred, I asked to speak with their manager. Matt Taylor reached out to me as he still wanted to make a deal on this car. Since I was pretty heated about his sales representative, I probably was not the most calm. Instead of trying to defuse the situation, Matt took the approach of whoever talked louder and over the other person would be heard. Maybe my experience with Feldman was unique but I felt compelled to share the experience that I had with this dealership.

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by drauch1021 on 10/26/2022

Very friendly & upfront.

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by HighCountry on 09/08/2022

As always, Greg delivered excellent service and was easy and down to earth to work with.

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by Riobravi on 07/31/2022

Completed fast

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by Richard on 07/27/2022

Scheduled service of 2016 Chev Traverse

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by Adam leonard on 01/27/2021

It was fine it took a long time to get it done

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by Sherry on 08/22/2020

WORST car dealership ever. [non-permissible content removed] who don't care about their customers and just want your money. I took my 2015 Jeep here to trade for a 2012 Acadia I saw online. When I showed up to see the Acadia 2 days after I called them to make sure it was still available the car was filthy, had a cracked windshield and was shaking when I drove it. They knew I was coming to see it and didn't even have it cleaned or serviced. We talked prices for the trade with Blake Mireles. Worked out a deal which included everything I mentioned be fixed (air condition didn't work, shaking when driving, windshield cracked and super dirty inside). Blake told me and my husband we could come back tomorrow (Thursday) to pick up the Acadia that everything would be fixed. We said we would be back that Friday which was 2 days after we bought it. They gave us a 2020 equinox for a loaner, which was cover in dog hair and was also filthy inside. Thursday evening at 5pm (they were open til 9pm) I called Blake to make sure everything was ready for me to make the drive out there Friday morning. He told me he was going to go check on it and call me back. NEVER CALLED ME BACK. Friday morning comes and I still hadn't heard from anyone. I talked to the service center since my car needed to be serviced and thought they would be able to let me know if it was ready or not. Well Hannah told me she would CALL ME BACK but I got a text message that said "This is Hannah over at Feldman. Spoke to you on the phone. Your vehicle is detail right now. Blake is not in today did he tell you when you could pick-up?" So the day I'm suppose to go pick up they start working on it... I then called the operator cuz I was mad and upset that they had NO COMMUNICATION. She told me the General manger Jason would call me back guess what he NEVER did.... 2 hours later my husband called and demanded someone talk to us about our car which we finally got a call back from Jeremy the sales manger. My husband had taken the day off work so we could go pick the car up. It was over an hour drive away. We found out that the windshield was on back order and they were cleaning the car as we were talking to him. He said Monday, Tuesday at the latest. We said we wanted it brought to us since we were told it would be ready Friday and it wasn't. Monday Jeremy let us know that they would be bringing it out Tuesday around Noon. Tuesday around Noon Ron a car transporter brought my car to my home. We had asked when we were at the dealer ship Wednesday if the car could be brought to the Lansing store or to our home they told us that they didn't offer that. Funny how now someone was at my home with the car I bought that says this is his JOB at Feldman. Ron was the only positive experience I had with Feldman. He was blow away with what I was dealing with. 8/18/20 First day around noon having the car in my possession I drove it to my in laws house to let their dog out. I noticed the transmission felt odd and not normal. The tack was jumping around like crazy when going 50-55. My husband drove it the next day 8/19/20 he also noticed the transmission having a hard time switching gears. I also noticed green fluid leaking out when had it parked. We checked it and it was the a/c refrigerate that they "fixed". The cap was off and sitting inside the hood and it was leaking somewhere in the line. The a/c was working inside the car besides on the passenger side which was blowing HOT air while everything else was cold. We called Jeremy to let him know 8/19 the issues we were having and of course no answer and no call back. My husband texted Blake on 8/20 telling him all the issues we were having and the only response we got back was "what is the issue?" after that not 1 response. Pictures below of messages. At this point we just wanted our Jeep back and it wasn't worth the risk of keeping this car when we had been ignored the whole time. We were told we had 3 days/ 150 mile buy back guarantee. Weird how no one would return phone calls or text messages within the three days. Today 8/22/20 my husband finally got a call back from the general manger Jason (who was the one that was supposed to call me back that Friday and never did) turns out its been to long since we bought the car for them to do anything... No you just don't communicate and that is why its been to long. I'm warning everyone I know and people I don't know DO NOT BUY FROM THIS DEALERSHIP. EVEN IF YOU LOVE THE CAR THEY HAVE TO OFFER. ITS NOT WORTH IT!!

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by Chris on 04/15/2020

We stopped into this dealership on a Saturday as my lease was approaching its end date to look around and test drive a few vehicles. My boyfriend and i were approached by Megan a saleswoman. We explained we were there just to get an idea on what was out there and to test drive a few Silverado models. After test driving a few vehicles and discussed what our options were explained that we were just looking as we had a few months remaining on our lease. Megan proceeded to just throw out numbers even bringing over the sales manager Matt just pushing to get a sale. After 6 1/2 hours they offered us a deal we couldn't refuse and left with a 2019 Chevy Trail Boss with a dealer plate and no verification of our auto insurance. We were told to turn our current lease that following Monday for inspection, give them the keys and drop off our deposit on the vehicle we were purchasing. Over the weekend we decided to decline the gap coverage and requested the appropriate paperwork to have it removed from our loan. Upon turning in our lease, it was inspected and we were told all was good with the vehicle, gave them our $3000.00 deposit and were told they would rework the paperwork and mail us the updated loan paperwork. Needless to say, they never reworked the paperwork (pretty much stealing my deposit) nor did they remove the gap coverage we declined (I even have a copy of the filled out form requesting removal). After having my new vehicle over a year now I just received a bill for $450.00 from GM Financial for excessive wear and tear on a vehicle I haven't had for a year now when we were told the vehicle passed inspection. I have never dealt with a company like this before. Not only were we pressured into purchasing this vehicle, we were lied and stolen from.. BE VERY CAUTIOUS if you are considering doing business with this dealership as they are very deceptive and conniving and will add hidden costs to your loan.

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by dave on 02/09/2020

horrible experience. even after i bought the truck the transmission quit working 3 weeks later. their responce was, sorry. never going back. i dont recommend them to anyone

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by Jackie on 01/31/2020

I just purchase a vehicle, brought it home tonight, I am truly excited! I recomend going to see Will Burnette. He is a awesome sales rep., he works with you, and hes funny! Also cant forget Brandy in the finance department. She was cool also.

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by Don on 12/06/2019

Sold me a damaged vehicle that was supposed to be certified. Went to go put running boards onto a 2016 Silverado I bought with only 35k miles on it only to see that the underbody where they attached was damaged, like the previous owner had running boards on but ripped them off and damaged the panel. Surely this was noticed during certified inspection but wasn't disclosed. I spoke with management and they won't even meet me half way on the repair.

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by Ataylor on 10/05/2019

Honestly, I didn’t come in expecting much. But Tyler Piotraczk was the first to greet me and was extremely helpful and friendly. I didn’t feel like I was getting taken advantage of (which is so common with salesman). He ACTUALLY listened to what I was looking for in a car and that was awesome!!

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