Peruzzi Buick GMC
Customer Reviews of Peruzzi Buick GMC
NOT HAPPY PEPPY PEOPLE
byon 04/10/2024
First visit: Needed new tire and inspection. TWO HOURS LATER I was told I failed inspection because I need a new tire. NO KIDDING. Ordered tire. Second visit: Returned to have tire installed. ONE HOUR & TEN MINUTES LATER my car was ready. That's a long time for a tire exchange. Lastly, on both visits, if the employee wasn't working with me directly I was ignored. Even when they came thru the waiting area they would look away not NO ONE would even say hello. Needless to say, I will be looking for a other GMC dealer.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Great experience and surprise for my family
byon 12/27/2017
An expectation was to purchase one new car. I was totally satisfied with the sales person and felt very comfortable dealing with him, that I also decided to trade in my Outlander also. So, my daughter and I both have brand new cars from our sales person, Mark. He was such a great help and made me feel the most comfortable ever while purchasing a new car. I am happy with the car, my experience and so forth.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent!
byon 12/11/2017
I had a wonderful experience at this dealership! I went in to test drive the terrain and envision. My 1st salesman was Matt. He was knowledgeable about both vehicles. He was interested in my needs and wants in a vehicle. I was at a price point higher than I was willing to accept so I left. I received a few phone calls that led me back to the dealership with my husband. At that time, I was ready to lease the envision with the help of the manager Jason and salesman Nick. Thank you all for working with me. This is my 4th vehicle purchased/leased through Peruzzi Buick/GMC and I will definitely continue to lease there.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent as always with Peruzzi
byon 10/03/2017
4th car I have bought from Peruzzi. Always very professional during the sales process. Answered every question I had and gave me a great deal on my new Acadia SLY. Would highly recommend my sales rep, Mark, his manager Jason and Joe in the Finance dept.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
service
byon 08/30/2017
service was good, but didnt get the military discount that i was told i would get.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Thank You!
byon 08/26/2017
I just wanted to thank Mike Marshall, Jason, Bob and Joseph Batdorf for a wonderful experience when my husband and I traded in our Terrain for a new Acadia. They were all so patient and understanding and explained everything. We love our new car! Thank you so much!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
review of recent service
byon 07/10/2017
My recent routine service at Peruzzi was exceptional. I decided to wait for my vehicle this time. I was asked by staff several times if I was comfortable or needed anything. Service was performed quickly and efficiently. Always a good experience at Peruzzi!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 06/11/2017
But over priced
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Kim and Kevin were Awesome
byon 05/30/2017
Could not be happier with how well my car concern was addressed. Will be back in this week for inspection, but some of the background work was completed at my emergency visit.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 04/25/2017
Great service and friendly staff, explaining everything they did.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
I had an oil change and a recall performed
byon 04/25/2017
I was very happy with the treatment I received and would recommend Peruzzt buick to family and friends
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Canyon
byon 04/24/2017
Everything was done professional from start to finish, this is my six vehicle from Peruzzi and they just keep getting better with there customer service and attention to detail from the test drive to options in the vehicle. My salesman Cliff was great with his overall knowledge of the vehicle and followup.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Love Peruzzi
byon 01/31/2017
The staff at Peruzzi are always promt and courteous! Service is always complete in the time frame given. They offer suggestions on how to keep your car in good condition and listen to any concerns! Thank you Peruzzi Buick!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Peruzzi 11-15
byon 11/21/2016
Peruzzi performed all services needed in a fast & professional manner as usual. Great staff & dealership.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Dealership delivered a exceptional service experience
byon 11/05/2016
Vehicle was ready when promised. Dealership performed all needed repairs and went over my future needs. Dealership was careful with my truck and gave it back to me in the same condition as when I brought it in.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
richard moser is very happy with Peruzzi
byon 11/01/2016
Upon taking my 2012 Lacrosse in for routine oil change and inspection, Peruzzi mechanic found an oil leak in the timing cover, which had to be repaired. This job is quite expensive, bot fortunately my extended warranty covered the cost. The time to repair was extensive, so Peruzzi provided a no cost rental vehicle for the entire time needed (about 14 hours) needed for repair. I understand the mechanic worked long into the night to get the job done so I could meet my personal schedule to go out of town. The car is running great and I am very happy and grateful to Peruzzi service. I shall never go anywhere else to have my car fixed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service experience
byon 10/10/2016
Had a great service experience. Everything was completed as promised. Everyone was professional and courteous.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2016 Enclave
byon 08/06/2016
Had dent fixed in door.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Recent Service
byon 06/06/2016
The auto mechanic & service writer found the source of the noise about which I was concerned. The replacement part will arrive tomorrow & a convenient appointment was made. Always prompt & courteous service at Peruzzi GMC!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Terrain Running Boards
byon 05/08/2016
Installed aftermarket running boards. the work was completed on time and was done very well.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Buick 04 LS/GS
byon 04/20/2016
Kevin , did a great job , he was in contact from the beginning until the car was complete . I had the car in for a recall , Kevin made sure the parts were ordered and call when they arrived and we set a date for install . Very Happy with the service . I just leased a 2016 GMC Terrain fro Peruzzi , so I will be back for service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
