Uptown Motors Chrysler Dodge Jeep Ram
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Customer Reviews of Uptown Motors Chrysler Dodge Jeep Ram
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165 service reviews
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oil change
by oil change on 06/02/2025quick and very polite service repRecall Issue
by Thad Downs on 05/21/2025Uptown, did a great job and kept me updated with progress of repair.ratings
by Durango owner on 04/02/2025They performed requested quickly and professionally.Service like it used to be.
by Service at Uptown Jeep on 04/02/2025I recently purchased a 2025 Jeep Grand Cherokee at Uptown. There was one small defect that needed to be resolved, and they wasted no time in having their Service Department order the part. Service contacted me when the part came in and gave… me an expeditious date for the repair. They were friendly, efficient, and their customer lounge was the nicest I had ever seen at a dealership. I'm actually looking forward to my next service appointment!Service dept
by Tim swanson on 03/30/2025I told the service dept my problems I had with last dealership I went to. They made sure all service were completed properly and quality.Convenience matters.
by BRADDM on 02/03/2025updated 02/10/2025Went to Uptown for my tire rotation as I did not need an appointment and I had a coupon. I was pleasantly surprised that there was no line and the service was completed in a timely manner.A One
by Journey on 02/03/2025updated 02/10/2025My vehicle went in for "Low Voltage" as diagnosed at parts store with Check Engine light on. Uptown got me in the same day and better yet--- battery was covered under warranty!! I was greeted kindly from start to finish with smiling faces!!… Great experience!!Body shop
by Body shop service on 02/09/2025Great job done on the hood of my auto matching everything up.Replacement of Radio System
by Dave S on 02/01/2025When I called John, he set me up with an appointment for the service and got the repairs done in a timely manner. Uptown has always done my service and taken good care of me and my family.Quick Service
by LZK on 02/01/2025We noted that our vehicle left a lot of oil on our driveway so we took to Uptown immediately (after hours). We were told that it was a half day of work so it may take up to a week to get it in the schedule. A few hours later we got a call… saying they were able to shuffle some things and it would be done the SAME day!!! So grateful as we did not have to reschedule our lives for the whole week. John Smith has helped us work through several issued in the past. I trust the work he advises. Thanks John!oil change
by service review oil change on 01/16/2025Went in for my usual oil change and was prepared to get out of my car and go to the waiting room. I use a walker so it is a pain to lug it out for a short wait. The technician registering me was nice enough to allow me to remain in my car.… This made my day. I also needed some trim reapplied to my car. He had the service dept. come over and apply it while I was waiting. This was above and beyond what I was expecting. A big THANK YOU to your staff.Service
by Michelle on 01/17/2025Had an issue with a fluid leak & overheating Jeep. Had my Jeep taken to Uptown where they did a thorough inspection of the crucial areas & drive it around to find the source.Recall Issue
by Thad Downs on 01/14/2025I was told the recall fix would take about an hour and 45 min later it was completed.Great Service
by Great Service on 01/07/2025updated 01/14/2025I find this dealer after moving from Arizona. It’s not that close from my house, about 29 miles, but, it’s amazing!, every single person has a great attitude, my advisor John Smith it’s awesome, I’m very satisfiedeverthing was great
by mark on 01/07/2025everything was done in a timely manner.Quick easy and friendly
by Nicholas Wenninger on 01/05/2025Pulled up, walked in and enjoyed the lounge. Had me in and out quickly. No hassle no haggling. Informed me of all bulletins and upcoming needs of my vehicle.Tire balancing
by Gary on 12/01/2024Stopped in to have tires balanced. Tech was able to start on it right away. Very fast service.Great Service
by Tom from Hartford on 11/21/2024I had an oil change and tire rotation done to my complete satisfaction.Warranty Service
by Cathy Matthews on 11/21/2024Very satisfied.Jeep fix
by Katie on 10/30/2024updated 11/06/2024I called last minute to Uptown Dodge and Brinda answered; she squeezed me in the next day without question and trust me they were booked. She called immediately after the inspection was completed. She put me into a loaner without question… because of a delay in the part that was needed. She kept the communication not only open through out the process but was also very honest the whole time, which is very very important to me. I would bring my vehicles there anytime. Honestly everyone involved was very nice but she had to deal with me and went above and beyond in my opinion.Software Upgrade
by Dave on 11/02/2024I did not want to do this upgrade myself so I let nit in with the professionals. They did a wonderful job at a fair price
Jeep Grand Cherokee
Ram ProMaster Cargo Van
Jeep Grand Cherokee L
Ram 1500
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